Motorola MOTORAZR2 V9 Service Manual Download Page 83

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6809513A83-O

September 12, 2007

Level 1 and 2 Service Manual

Troubleshooting

Bluetooth Headset - H605

SYN1303

Bluetooth Headset - HS850 (Refresh - Black)

SYN1107

Bluetooth Headset - HS850 (Refresh - Blue)

SYN1226

Bluetooth Headset (Pearl Dark Gray) - H300

SYN1297

Bluetooth Headset (Pink) - H300

SYN1417

Bluetooth Headset (Pure White) - H300

SYN1416

Bluetooth Mono Headset, Nickel- H500

SYN1290

Bluetooth Headset H3 Cherry Red

SYN1736

Bluetooth Headset Dark Pearl Grey H3

SYN1507

Bluetooth Headset H350 Dark Pearl Grey

SYN1763

Bluetooth Headset H350 Sapphire Blue

SYN1738

Bluetooth Headset H350 Silver Quartz

SYN1765

Bluetooth Headset H350 Silver Sail

SYN1764

Bluetooth Headset H350 Black

SYN1439

Bluetooth Headset Soft touch Black H500

SYN1374

Bluetooth Headset H500 Fire Red

SYN1667

Bluetooth Headset H500 Pink

SYN1436

Oakley RAZRWIRE (Mercury: NA) - H7

98679H

Oakley RAZRWIRE (Pewter/Black: NA) - H7

98677H

Oakley RAZRWIRE (Platinum/Rootbeer: NA) - H7

98678H

Music & Entertainment

Headset - Neckloop

SYN7875

Headset Mono One Touch w/ Send-End (EMU)

SYN0896

JBL On Tour Mobile portable speaker US Kit

OnTourMBBLK

JBL On Tour Mobile speaker PRC kit

CH1414A

Adapter EMU to 2.5mm stereo

SYN1505

Adapter EMU to 3.5 mm

SYN1504

Stereo Headset - EMU

SYN1301

Personalization

Cleaner - Screen - V3

SYN1223

Lanyard - Silver

AAYN4402

Wristyard - Silver

AAYN4403

Belt Clip - All Plastic - Cost Reduced (Black)

SYN9853

Power

Charger Adapter EMU/CE (Y-cable)

SKN6185

Charger Adapter EMU/EMU (Y-cable)

SKN6222

Battery-Only-Charger - Razor V3, South Asia plug

CHPN4613

Battery-Only-Charger V3 (BR) batty US plug

CHPN4613

Battery BR91 (RZ9) Li-Ion 1480 mAh - VZW

SNN5788

Dual Charging Adapter - EMU/EMU/MU YCABLE

SKN6243

Battery BZ60 Li-Ion 940mAh

SNN5789

P320 desktop BOC (battery-only-charge), platform, EMU

SPN5394

P320 desktop BOC, platform, EMU, Chinese label

SPN5395

P790 Portable Charger

SPN5353

Standard Car Charger EMU - P310

SYN1630

Table 5. Accessories (Continued)

Description

Kit Number

Summary of Contents for MOTORAZR2 V9

Page 1: ...Level 1 and 2 Service Manual 6809513A83 O MOTORAZR2 V9 WCDMA 850 1900 WCDMA 2100 GSM 850 900 1800 1900 MHz EDGE GPRS By http motorolarazr forumcommunity net ...

Page 2: ... service names are the property of their respective owners The Bluetooth trademarks are owned by their proprietor and used by Motorola Inc under license Motorola Inc 2007 All rights reserved Mobile Devices Business Sawgrass International Concourse 789 International Parkway Room S2C Sunrise FL 33325 6220 ...

Page 3: ...ly 16 Removing and Replacing the Battery Cover and Battery 16 Removing and Replacing the Subscriber Identity Module SIM 18 Removing and Replacing the Rear Housing 19 Removing and Replacing the Transceiver Board Assembly 23 Removing and Replacing the Antenna 26 Removing and Replacing the Keypad 28 Removing and Replacing the Flip Assembly 35 Subscriber Identity Module SIM and Identification 71 SIM C...

Page 4: ...on the housing Use the entire model number when inquiring about the product Numbers are also assigned to chassis and kits Use these numbers when requesting information or ordering replacement parts Product Names Product names are listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available only in certain markets Regu...

Page 5: ...orola computer programs with the Motorola product About this Service Manual Using this service manual and the suggestions contained in it assures proper installation operation and maintenance Refer questions about this manual to the nearest Customer Service Manager Audience This service manual aids service personnel in testing and repairing MOTORAZR 2 V9 telephones Service personnel should be fami...

Page 6: ...d Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component The Motorola High Technology Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service training is available through the local Motorola Support Center P...

Page 7: ... Service Division RPSD Order replacement parts test equipment and manuals from RPSD U S A Outside U S A Phone 800 422 4210 Phone 847 538 8023 FAX 800 622 6210 FAX 847 576 3023 Website http businessonline motorola com EMEA Phone 49 461 803 1404 Website http emeaonline motorola com Asia Phone 65 648 62995 Website http asiaonline motorola com ...

Page 8: ...here 128 n 251 RX 869 894 MHz Frequency MHz 869 2 0 2 n 128 where 128 n 251 WCDMA 850 North America TX 824 to 849 MHz Frequency MHz UARFCN 5 where 4132 UARFCN 4233 Frequency MHz UARFCN 5 670 1 where UARFCN 782 787 807 812 837 862 RX 869 to 894 MHz Frequency MHz UARFCN 5 where 4357 UARFCN 4458 Frequency MHz UARFCN 5 670 1 where UARFCN 1007 1012 1032 1037 1062 1087 WCDMA 1900 North America TX 1850 t...

Page 9: ...alk time settings of 50 DTX for GSM and average of 0 7dBm for WCDMA Nominal Operating Temperature Range 10º C to 55º C GSM System Functions Specification Speech Coding Type Regular Pulse excitation linear predictive coding with long term prediction RPE LPC with LTP Bit Rate 13 0 kbps RF Power Output 32 5 dBm nominal GSM EGSM 29 5 dBm nominal DCS PCS Spurious Emissions 36 dBm from 0 1 to 1 GHz 30 d...

Page 10: ...RAZR 2 V9 Modulation GFSK 1 MHz base rate pi 4 DQPSK 2EDR 8DQPSK 3EDR Transmitter Power Class 2 6 dBm to 4 dBm 2 dBm nominal Compliance Bluetooth Core Specification 2 0 EDR GPS System Functions Specification Receiver Input L1 channel 1 575 GHz 0 001 GHz ...

Page 11: ...he battery battery cover accessory connector main circuit board chassis keypad and internal antenna The main display and external display and speaker are located on the flip The camera is located on the rear of the flip The main circuit board contains the Receiver Transmitter Synthesizer and Control Logic Circuitry which together comprise the phone electronics The main display is a 2 2 320 x 240 8...

Page 12: ...1 Figure 1 Controls indicators and I O Navigate menus Open menus select menu items Open Cellular Video Press and hold to change ring to vibrate and back Open the camera press when the phone is open hold when the phone is closed Microphone Turn on off hang up exit menus Right Soft Key Left Soft Key Volume Keys Smart Key Press to dial answer calls Hold to use voice dial Press and hold to call voicem...

Page 13: ...ners of the display The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen v479472 Figure 2 Additional Controls indicators and I O Accessory Connector Port Insert battery charger phone accessories Volume Keys Open ring style menu or adjust camera zoom when flip is closed Smart Key Scroll through ring style menu Hold the smart ke...

Page 14: ...e unsecure Circuit Switch Data CSD call R Q USB connect transfer P auto answer 8 High Speed Downlink Packet Access HSDPA data transfer O Bluetooth connection is active 4 Active Line Indicator Shows h to indicate an active call or g to indicate when call forwarding is on 5 Reminder Indicator Shows6 when you set an alarm or an alert for a datebook event Shows z when a Java application is active 6 Me...

Page 15: ... icon in the idle screen to indicate the battery charge level The gauge shows four levels 100 66 33 and Low Battery Battery Removal Removing the battery causes the device to immediately shut down and any pending work for example partially entered phone book entries or outgoing messages is lost Operation For detailed operating instructions refer to the appropriate User s Guide õ loud ring Ì vibrate...

Page 16: ...14 September 12 2007 6809513A83 O General Operation MOTORAZR 2 V9 ...

Page 17: ...th flat and pointed ends manual opening tool Used during assembly disassembly of device 6680388B01 Tweezers plastic Used during assembly disassembly Digital Multimeter HP34401A2 Used to measure battery voltage 8102430Z04 GSM DCS Test SIM Used to enable manual test mode 19501980 Generic Press 0 00 00 40869 P Flex and CLI lens Press Fixture 0 00 00 40870 Main Lens Press Fixture 0 00 00 40871 Hand He...

Page 18: ...age from electrostatic discharge ESD Ensure adequate static protection is in place when handling shipping and servicing the internal components of this equipment G Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components E All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded cha...

Page 19: ...first into the battery compartment and push down followed by the opposite edge of the battery 7 Insert the bottom edge of the of the battery cover into the rear housing then push the top edge of the cover down and snap it into place v477855 Figure 2 Removing the Battery E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly Replace only with the same type of battery or...

Page 20: ...f the SIM holder as shown in Figure 3 3 Carefully lift the SIM from the phone 4 Lift the memory card grommet 5 If a memory card is present Slide it out the memory card slot as shown in Figure 3 6 To replace insert the SIM into the holder ensuring the notched corner of the SIM is inserted first 7 Replace the battery and battery cover as described in the procedures v477859 Figure 3 Removing the SIM ...

Page 21: ...embly See Figure 4 3 Turn the phone over so the keypad is facing upward 4 Use the disassembly tool to remove the bumper pad below the keypad G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage G In addition to 2 screws the rear housing assembly is fastened with plastic latches These are fragile and should ...

Page 22: ...Disassembly MOTORAZR 2 V9 5 Use the T 5 driver to remove the two housing screws under the bumper pad see Figures 5 and 6 V462594 Figure 5 Removing the Bumper V458596 Figure 6 Removing the Rear Housing Screws Housing screw Housing screw ...

Page 23: ...he side snaps See disassembly procedure 8 Lift the rear housing assembly away from the phone through the trans flash card opening and slide under chassis 9 Remove the speaker from rear housing Retain speaker and install in the new rear housing 10 To replace carefully align the flex connector to it s socket on the rear housing assembly then gently press down on the flex connector until it is proper...

Page 24: ...e rear housing and press with service fixture 14 Replace the 2 housing screws and tighten to a final torque setting of 1 0 inch pounds Do not over tighten 15 Replace the 2 housing screws below the keypad 16 Replace the bumper pad 17 Replace the USB grommet 18 Replace the memory card battery and battery cover as described in the procedures 19 Reinstall the rear housing assembly onto the phone v4778...

Page 25: ...e disassembly tool to unseat the display flex connector from it s socket on the transceiver board see Figure 9 G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage v479169 Figure 9 Unseating the Flex Connector G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling Disass...

Page 26: ...ransceiver board 4 Lift the transceiver board assembly out of the front housing with the plastic tweezers See Figure 11 v479170 Figure 10 Releasing the GPS Flex Connector North America Region only v470171 Figure 11 Removing the Transceiver PC board Assembly GPS flex Disassembly tool Transceiver board Disassembly tool ...

Page 27: ...he latches shown in the red areas to secure the clip to the transceiver board 6 Place the transceiver PCB into the housing 7 Re attach the flex connector to it s socket on the transceiver PCB 8 Replace the rear housing SIM battery and battery cover as described in the procedures v479175 Figure 12 Transceiver PC board Assembly Grounding Clip Grounding clip ...

Page 28: ...IM and rear housing assembly as described in the procedures 2 Use the disassembly tool to release the antenna assembly as shown in Figure 13 3 Carefully lift the antenna assembly away from the phone 4 To replace align the antenna assembly to the phone v479178 Figure 13 Removing the Antenna Assembly Disassembly tool Antenna assembly ...

Page 29: ...a assembly latches snap into position see Figure 14 6 Replace the transceiver board rear housing assembly memory card battery and battery cover as described in the procedures G North America antenna assembly is different from Europe antenna assembly They are not interchangeable v498199 Figure 14 Installing the Antenna Assembly Antenna assembly ...

Page 30: ...bly as described in the procedures 2 Lift one arm of the battery retention chassis BRC from between the front housing wall and screw boss 3 Ensure the bent tabs on the arms are released from the slots in the front housing chassis Similarly remove the BRC arm from the other side see Figures 15 and 16 v498200 Figure 15 Removing the Battery Retention Chassis Arm Battery retention chassis arm ...

Page 31: ...ual Disassembly 4 Pull one arm of the BRC to remove the BRC from the front housing see Figure 17 The top portion of the BRC is adhered to the front housing with adhesive v498201 Figure 16 Removing the Battery Retention Chassis Arm Battery retention chassis arm ...

Page 32: ...end the four tabs see Figure 18 8 Use a small flat tip screw driver to release the four side snaps When the snap releases press down slightly on the tab to push the keypad away from the front housing to prevent the snap from re engaging Extra caution should be taken V498202 Figure 17 Removing the Battery Retention Chassis V479215 Figure 18 Location of Keypad Tabs and Snaps Battery retention chassi...

Page 33: ...nector DO NOT DAMAGE THE FLEX 9 Remove the light guide 10 To replace install light guide into the front housing 11 Place the keypad assembly into the front housing see Figure 20 v498216 Figure 19 Removing the Light Guide from the Front Housing G Install the keypad carefully to avoid scratching the housing surfaces Light guide ...

Page 34: ...MOTORAZR 2 V9 12 Ensure that the keypad tabs near the corners and the keypad snaps along the sides of the keypad assembly are inserted carefully and correctly into the front housing v498215 Figure 20 Placing the Keypad into the Front Housing Keypad ...

Page 35: ...6809513A83 O September 12 2007 33 Level 1 and 2 Service Manual Disassembly 13 Place front housing into the keypad tab bend fixture and press see Figure 21 v492217 Figure 21 Keypad Tab Bend Fixture ...

Page 36: ...BRC legs inward slightly and install into the flip front assembly see Figure 22 16 Insert the end of the BRC into the slot between the screw boss and the wall of the front housing see Figure 23 V479219 Figure 22 Installing the Battery Retention Chassis V479221 Figure 23 Installing the Battery Retention Chassis BRC leg BRC leg Front housing Screw boss ...

Page 37: ...s described in the procedures 2 Apply hot air temperature 400 F to the bottom of the CLI lens for 10 12 seconds at a distance of 1 inch 3 Apply hot air temperature 400 F to the top of the CLI lens for 8 10 seconds at a distance of 1 inch Do not apply hot air to the center of the lens Do not heat the center of the lens v462467 Figure 24 Heating the CLI Lens G It is NOT necessary to remove the CLI l...

Page 38: ...ly slide the black stick up one edge of the lens to separate the lens from the P flex After doing one side repeat the process on the other side 6 Pull the CLI lens off in the direction of the nose to the imager 7 If necessary use the heat gun to loosen the adhesive between the top portion of the lens and the P flex by directing heat between the lens and the P flex Continue to pull on the lens whil...

Page 39: ...ain lens just below the horseshoe Be careful not to damage either the speaker porting mesh or the finish on decorated housings 9 Grasp the main lens and peel off toward the flip barrel After the main lens is completely removed discard the lens as it should not be reused v461035 Figure 26 Removing the Display Lens Display lens Disassembly tool Horseshoe ...

Page 40: ...38 September 12 2007 6809513A83 O Disassembly MOTORAZR 2 V9 10 Use a driver with T5IP bit to remove the four flip inner screws v461036 Figure 27 Removing the Flip Inner Screws screw screw screw screw ...

Page 41: ...er off by pulling the left side of the flip inner up and rotating to the right side to release the snap at the right knuckle 12 Remove the earpiece cover v461037 Figure 28 Removing the Flip Inner G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling Flip inner Snap ...

Page 42: ...K flex connector see Figure 29 16 Disconnect the 10 pin P flex connector see Figure 29 Remove the connector at the long edge 17 Remove the I flex by lifting the imager out of the socket Ensure the I flex clears the alignment post below the K flex tail Lift the I flex out so it is free of the K flex tail then slide the I flex out from under the display flex tail v461038 Figure 29 Removing the Flex ...

Page 43: ...sing on the CLI display Be careful not to put excessive pressure on the display Once the display is free from the flip outer remove excess adhesive from the bezel so the display can be reused G The speaker will separate from the P flex during the removal process v462487 Figure 30 Removing the P Flex G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling p flex ...

Page 44: ...mbly see Figure 31 21 Separate the horseshoe assembly from the flip assembly as shown Remove the horseshoe assembly from the flip see Figure 32 22 Remove and scrap the earpiece cover v499282 Figure 31 Removing the Vibrator Assembly v462490 Figure 32 Removing the Horseshoe Assembly Vibrator assembly Horsehoe assembly ...

Page 45: ...lide hinge tool over end of hinge and pull away from outside of phone This will release the front housing from the flip outer 24 Remove the lanyard collar and hinge v499323 Figure 33 Removing the Flip Hinge v499325 Figure 34 Removing the Lanyard Collar Hinge tool Disassembly tool ...

Page 46: ...RAZR 2 V9 25 Insert the disassembly tool under the k flex to separate it from the front housing Peel the k flex by hand to remove it from the front housing see Figure 36 v462492 Figure 35 Removing the Sleeve v499335 Figure 36 Removing the K Flex k flex ...

Page 47: ...gn the front housing to the fixture 2 Peel off the liner on the left side of the keypad flex 3 Protect the 50 pin flex by covering it with insulating tape The tape should align to the edge of the Mylar popple dome see Figure 37 Only a keypad flex with the EGC1702 treatment must be used v499336 Figure 37 Protecting the K Flex Sensors Light sensor Hall effect sensor ...

Page 48: ...ding the flex 5 Pre bend the left element to a 90 degree angle 6 Insert the K flex connector and left element into the front housing 7 Peel away the liner on the right side of the K flex 8 Bend the right element to a 90 degree angle v499337 Figure 38 K flex Connector v499343 Figure 39 Bending the K Flex Left Element Pre bend element to 90 degree angle ...

Page 49: ...ure 10 Insert the right side of the K flex into the front housing 11 Align and then stick the K flex onto the front housing Ensure alignment features are used Press the K flex at the corners to ensure proper adhesion to the front housing v473809 Figure 40 Front Housing Assembly in the Service Fixture PICTURE TO BE UPDATED ...

Page 50: ...12 Place the mylar on the K Flex and press evenly to ensure proper adhesion 13 Remove the front housing from the fixture 14 Install the K Flex side key pads on the smart key only v499344 v499359 Figure 41 Attaching the Mylar to the K Flex Pictures to be updated ...

Page 51: ...el 1 and 2 Service Manual Disassembly 15 Peel a smart key keypad flex pad from its liner 16 Use the tweezers to stick the keypad flex pad to the side of the phone chassis as shown v499402 Figure 42 Installing the Smart Key Keypad Flex Pad ...

Page 52: ...g assembly Ensure there is no damage to the K flex Press the housing sleeve into place in the front housing 18 Inspect the assembly before proceeding to the next step 19 Peel off side key pad from liner v462530 Figure 43 Installing the Housing Sleeve v512036 Figure 44 Peeling the Side Key Pads Side key pads ...

Page 53: ...6809513A83 O September 12 2007 51 Level 1 and 2 Service Manual Disassembly 20 Stick pad onto each side key v512033 Figure 45 Installing the Side Key Pads Carrier Button Smart Button Volume Button ...

Page 54: ... with tweezers Assemble the Camera Gasket and Water Label 1 Peel the liner from the camera gasket and place the camera gasket into the fixture with the adhesive side facing upwards 2 Place the flip outer assembly Use the fixture to correctly align the outer assembly v512034 Figure 46 Installing the Side Key ...

Page 55: ...13A83 O September 12 2007 53 Level 1 and 2 Service Manual Disassembly 3 Place the water detect label and attach it to the camera shield v470168 v462533 Figure 47 Installing the Water Label Water detect label ...

Page 56: ...mbly The hinge center must remain horizontal see Figure 48 2 Press the hinge into the flip outer Lubrication 1 Apply 3 5 mg of Nygel 744 lubricating grease on both sides of the hinge mechanism v462534 v462535 Figure 48 Installing the Flip Hinge Cam v462536 Figure 49 Lubricating the Flip Hinge Hinge cam Apply lubricating grease here ...

Page 57: ...p outer assembly to the front housing 2 Insert flex into flip outer housing 3 Align the hinge with the opening in the front housing 4 Remove the hinge tool v499377 Figure 50 Installing the Flip Assembly v4993780 Figure 51 Aligning the Flip Assembly to the Front Housing Flip Assembly Front Housing Flip Assembly Front Housing ...

Page 58: ...heck flip for proper movement Vibrator Assembly 1 Assemble the vibrator to the vibrator grommet Vibrator and vibrator grommet must be aligned as shown v499376 Figure 52 Inspecting the Flip Assembly v462578 Figure 53 Installing the Vibrator Grommet Grommet Vibrator ...

Page 59: ... Disassembly 2 Peel away the vibrator adhesive and attach it to the vibrator assembly 3 Place the vibrator assembly into the flip assembly The vibrator springs should be on the right side of the vibrator assembly v499375 Figure 54 Installing the Vibrator Assembly ...

Page 60: ...nnect the imager flex assembly to the LCD Only a keypad flex with the EGC1702 treatment must be used v470101 Figure 55 EGC1702 Treated Imager Flex v470099 Figure 56 Connecting the Imager Flex Assembly The flex label should be marked with a colored dot to indicate that the flex has been treated ...

Page 61: ... camera gasket and the LCD 3 Place the LCD assembly into the flip assembly 4 Connect the K flex connector 5 Clean dust and foreign matter from the LCD and display lens with an ionized air gun P Flex Assembly and CLI Lens 1 Peel the liner away from the speaker v462543 Figure 57 Preparing the Speaker Speaker P flex ...

Page 62: ... Flex connector passes through the housing 3 Align the P flex using 3 holes on the housing to align and adhere the P flex to the flip assembly 4 Remove the top liner from the CLI lens 5 Align the CLI lens to the flip outer assembly v470104 Figure 58 Installing the Speaker v470103 Figure 59 Attaching the P Flex P flex ...

Page 63: ...09513A83 O September 12 2007 61 Level 1 and 2 Service Manual Disassembly 6 Place the flip assembly press fixture to attach the CLI lens to the flip assembly v499374 Figure 60 CLI Lens Press Fixture Opened ...

Page 64: ...7 6809513A83 O Disassembly MOTORAZR 2 V9 7 Close the press fixture and hold for 16 seconds 8 Open the fixture and remove the flip assembly 9 Connect the P Flex to the I Flex v499373 Figure 61 CLI Lens Press Fixture Closed ...

Page 65: ...the earpiece cover into the fixture with the front side facing upward 2 Activate the press fixture to adhere the speaker mesh to the earpiece cover 3 Remove the earpiece cover from the fixture and inspect earpiece cover for damage v473810 Figure 62 Earpiece Cover in the Fixture Fixture Earpiece cover ...

Page 66: ...Apply 1 4 mg 2 mg glue to the flip inner assembly 2 Place the magnet onto the flip inner assembly Wipe away any excess glue v462580 Figure 63 Installing Magnet Glue to the Flip Inner Assembly v462581 Figure 64 Installing the Magnet to the Flip Inner Assembly Glue Magnet ...

Page 67: ...al Disassembly 3 Attach the 10 pin pad the to the back of the 10 pin connector Grounding Clip 1 Install the grounding clip and secure with T5 IP driver v462582 Figure 65 installing 10 Pin Pad v462583 Figure 66 Installing Grounding Clip 10 Pin pad Grounding clip ...

Page 68: ...mble the camera upper grommet to the imager flex assembly 2 Assemble the flip inner assembly to the flip assembly v463166 Figure 67 Installing Camera Upper Grommet v463167 Figure 68 Installing the Flip Inner Assembly Camera grommet Camera grommet Imager flex Flip inner assembly ...

Page 69: ...n Lens 1 Peel the liner away from the earpiece horseshoe see Figure 69 2 Insert the two ends of the earpiece horseshoe into the flip assembly v463168 Figure 69 Removing the Earpiece Horseshoe Liner v463169 Figure 70 Installing the Earpiece Horseshoe Earpiece horseshoe liner Earpiece horseshoe ...

Page 70: ...r gun to blow away any dust or foreign matter 4 Peel away the liner from the main lens Use an air gun to blow away any dust or foreign matter 5 Attach the main lens to the LCD Align the main lens to the flip inner assembly v463170 Figure 71 Removing the LCD Liner v463171 Figure 72 Attaching the Main Lens ...

Page 71: ...one in the fixture 7 Close the fixture and hold for 13 seconds 8 Open the fixture and remove the phone Speaker Contacts 1 Use the plastic tweezers to install the speaker contacts in the front housing v499371 Figure 73 Pressing the Main Lens v499370 Figure 74 installing Speaker Contacts ...

Page 72: ...70 September 12 2007 6809513A83 O Disassembly MOTORAZR 2 V9 2 Replace the transceiver board antenna rear housing battery and battery cover as described in the procedures ...

Page 73: ...ch as menu and stored memory such as phone books or even just program a unit with basic user information such as language selection V9 telephones use Motorola Phone Tools synchronization software to effect a personality transfer Identification Each Motorola GSM device is labeled with a variety of identifying numbers The following information describes the current identifying labels Mechanical Seri...

Page 74: ...ed on mobile station types or individual units The full IMEI structure is listed in Table 2 Where TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXXXX Type Identifier ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 check digit defined as a function of all other IMEI digits Other label number configurations present are TRANSCEIVER NUMBER Identif...

Page 75: ...ed audio a Antenna assembly defective Check to make sure that the antenna pin is properly connected to the transceiver board assembly If connected properly substitute a known good antenna If the fault is still present proceed to b b Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new tra...

Page 76: ...nd proceed to d d Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble with the new transceiver board assembly 7 Telephone will not recognize or accept SIM a SIM defective Check the SIM contacts for dirt Clean if necessary and check if fault has been cleared If the contacts are clean insert a known good SIM in...

Page 77: ... the new transceiver board assembly 10 Internal Charger not working Faulty charger circuit on transceiver board assembly Test a selection of batteries in the rear pocket of the desktop charger Check LED display for the charging indications If these are charging properly then the internal charger is at fault Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared a...

Page 78: ...V9 Exploded View Diagram v479230 Figure 76 Exploded View Diagram 1 13 13 14 14 15 15 4 31 31 28 28 34 34 33 33 32 32 27 27 22 22 21 21 29 29 30 30 23 23 19 19 2 3 5 8 9 6 7 17 17 10 10 12 12 11 11 18 18 38 38 39 39 20 20 16 16 25 25 26 26 35 35 36 36 24 24 37 37 ...

Page 79: ...E01 ASSEMBLY FLIP INNER ASSEMBLY X X X X X 6 6171435E02 LENS ASSEMBLY DISPLAY PLASTIC POLYCARBONATE MAIN X 6 6171435E05 LENS ASSEMBLY DISPLAY PLASTIC POLYCARBONATE MAIN MAHOGANY X X 6 6171435E06 LENS ASSEMBLY DISPLAY PLASTIC POLYCARBONATE MAIN GRAPHITE X X 7 0171004R01 CAMERA FLEX PCB IMAGER ASSEMBLY WITH EGC SERVICE X X X X X 8 0571584E01 GROMMET CUSTOM CONDUCTIVE ELASTOMER UPPER CAMERA X X X X X...

Page 80: ...OP MAHOGANY LIGHT X X 21 7571599E06 BUMPER RUBBER FLIP STOP GRAPHITE LIGHT X X 22 3987404Y03 CONNECTOR ELASTOMERIC BOARD TO BOARD 1CONT GOLD CONTACT SPEAKER X X X X X 23 0171083F01 ASSEMBLY ANTENNA ENDO X X X 23 0171083F02 ASSEMBLY ANTENNA ENDO TMO X X 24 4371600E01 BUSHING ZINC HOUSING COLLAR FLIP INNER BARREL X X X X X 25 5471313G01 LABEL BATTERY COMPARTMENT 2100 X X 25 5471048F01 LABEL BATTERY ...

Page 81: ...ERY DOOR MAHOGANY X 37 3871031F02 BUTTON SMART PUTTY GREY X X X X X 38 3871033F02 BUTTON VOLUME PUTTY GREY EMERALD X X X X X 39 3871032F02 BUTTON SIDE CARRIER PUTTY GREY X X X X X N A 3271255F01 GASKET FOAM PAD BUTTON X X X X X N A 0371359E01 SCREW MACHINE M1 4X 3 1 3MM STAR PAN STE EL ZINC PLATED X X X X X N A 0371373E04 SCREW MACHINE M1 6X 64 4 4MM STAR BUTTON STEEL X X X X X N A 1171145F01 PROT...

Page 82: ...ess BT Headsets Mono Bluetooth Headset SYN1971 Bluetooth Headset MiniBlue H9 Includes headset charger base and extra ear tips SJ0095A Bluetooth Headset Black Licorice H800 SYN1626 Bluetooth Headset Fire Red H800 SYN1640 Bluetooth Headset Silver Moss H800 SYN1641 Bluetooth Headset Silver Quartz H800 SYN1642 Bluetooth Headset RAZR H3 Black SYN1437 Bluetooth Headset RAZR H3 Silver SYN1438 Bluetooth H...

Page 83: ...RE Pewter Black NA H7 98677H Oakley RAZRWIRE Platinum Rootbeer NA H7 98678H Music Entertainment Headset Neckloop SYN7875 Headset Mono One Touch w Send End EMU SYN0896 JBL On Tour Mobile portable speaker US Kit OnTourMBBLK JBL On Tour Mobile speaker PRC kit CH1414A Adapter EMU to 2 5mm stereo SYN1505 Adapter EMU to 3 5 mm SYN1504 Stereo Headset EMU SYN1301 Personalization Cleaner Screen V3 SYN1223 ...

Page 84: ...cher MEXICO SPN5186 Travel Charger EMU Mid Rate Switcher PRC SPN5188 Travel Charger EMU Mid Rate Switcher US ENG SPN5185 Travel Charger EMU Rapid Switcher Argentina SPN5197 Travel Charger EMU Rapid Switcher BRAZIL SPN5196 Travel Charger EMU Rapid Switcher MEXICO SPN5200 Travel Charger EMU Rapid Switcher PRC SPN5198 Travel Charger EMU Rapid Switcher US SPN5202 Vehicle Power Adapter EMU VC700 SYN084...

Page 85: ...oduction 2 K keypad removing and replacing 28 M menu structure diagram 13 MSN 71 N names product 2 O operation 10 controls indicators and I O 10 overview product 9 P part numbers accessories 80 parts 75 exploded view diagram 76 exploded view parts list 77 product identification 2 names 2 product overview 9 features 9 R rear housing removing 19 regulatory agency compliance 2 removing antenna 26 bat...

Page 86: ... box failure 4 product support 4 shut down upon battery removal 13 SIM card 71 personality transfer 71 replacing 18 SIM removing and replacing 18 specifications 6 support customer 4 product 4 T tools and test equipment 15 transceiver board assembly removing and replacing 23 troubleshooting 73 U user interface diagrams 13 W warranty service 4 ...

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