Motorola MOTORAZR2 V8 Service Manual Download Page 81

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6809515A95-O

July 18, 2007

Level 1 and 2 Service Manual

Troubleshooting

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and
procedures for flashing and flexing.

Part Numbers

The following information is provided as a reference for the parts associated with

V8 telephones.

Summary of Contents for MOTORAZR2 V8

Page 1: ...Level 1 and 2 Service Manual 6809511A13 O MOTORAZR2 V8 GSM 850 900 1800 1900 MHz EDGE GPRS ...

Page 2: ... service names are the property of their respective owners The Bluetooth trademarks are owned by their proprietor and used by Motorola Inc under license Motorola Inc 2007 All rights reserved Mobile Devices Business Sawgrass International Concourse 789 International Parkway Room S2C Sunrise FL 33325 6220 ...

Page 3: ...nd Replacing the Battery Cover and Battery 22 Removing and Replacing the Subscriber Identity Module SIM 24 Removing and Replacing the Rear Housing 25 Removing and Replacing the Transceiver Board Assembly 34 Removing and Replacing the Antenna 37 Removing and Replacing the Keypad 39 Removing and Replacing the Flip Assembly 46 Subscriber Identity Module SIM and Identification 77 SIM Card 77 Personali...

Page 4: ...4 July 18 2007 6809515A95 O Contents MOTORAZR 2 V8 ...

Page 5: ...rts Product Names Product names are listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available only in certain markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and so on T...

Page 6: ...lusive license to use the Motorola product and the Motorola computer programs with the Motorola product About This Service Manual Use of this manual assures proper installation operation and maintenance of Motorola products and equipment It contains all service information required for the equipment described and is current as of the printing date Refer questions about this manual to the nearest C...

Page 7: ... refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component Motorola High Tech Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service training is available through the local Mo...

Page 8: ...cement parts test equipment and manuals from RPSD U S A Outside U S A Phone 800 422 4210 Phone 847 538 8023 FAX 800 622 6210 FAX 847 576 3023 Website http businessonline motorola com EMEA Phone 49 461 803 1404 Website http emeaonline motorola com Asia Phone 65 648 62995 Website http asiaonline motorola com ...

Page 9: ...o 55 C 15 F to 130 F Dimensions with 770 mAh Li Ion battery 53mm x 103mm x 12mm Size Volume 60 cc Weight 117 grams with battery Battery Life with standard 770 mAh Li Ion Battery Talk Time up to 450 minutes Standby time up to 280 hours All talk and standby times are approximate and depend on network configuration signal strength and features selected Standby times are quoted as a range from DRX 2 t...

Page 10: ...007 6809515A95 O Specifications MOTORAZR 2 V8 Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits 182 bits Class 2 bits 78 bits Bit Rate with FEC Encoding 22 8 kbps Speech Coding Function Specification ...

Page 11: ... a black background The CLI screen is a 2 0 transflective sub display and the primary screen is a 2 2 transmissive main display The camera module is a 2 0 mega pixel VGA CMOS camera The main housing assembly includes a battery cover chassis main circuit board keypad plastic front housing and internal antenna The main circuit board contains the Receiver Transmitter Synthesizer and Control Logic Cir...

Page 12: ...y 2 0 2 0 megapixel VGA CMOS Camera 1600 x 1200 pixels Polyphonic Speaker Messaging SMS MMS WV Audio CODECs Windows WMA plus Janus DRM MP3 AAC AAC eAAC WAV Video Capture Playback h 263 MPEG4 3GPP Connectivity Bluetooth Class 2 USB 2 0 HS Mobile Phone Tools Over the Air Sync OTA Up to 512MB or 2GB on board memory ...

Page 13: ... HTML subsequently filtered to WML or directly in WML if available The information is then passed to the mobile subscriber via the mobile network The V8 microbrowser can be configured for baud idle timeout line type phone number and connection type SIM Application ToolkitTM Class 2 SIM Application Toolkit is a value added service delivery mechanism that allows GSM operators to customize the servic...

Page 14: ...racters only For some text areas this is the only method available for example phone numbers Caller Line Identification Upon receipt of a call the calling party s phone number is compared to the phone book If the number matches a phone book entry that name will be displayed If there is no phone book entry the incoming phone number will be displayed In the event that no caller identification inform...

Page 15: ...ted on the sides of the flip and on the keypad See Figure 1 070062o Figure 1 Controls indicators and I O Center Key Open main menu select menu items Navigation Key Scroll up down left right Voice Command Key Clear Back Key Power End Key Turn on off hang up exit menus Right Soft Key Music Web Access Key Volume Keys Send Key Make answer calls Left Soft Key Side Select Key ...

Page 16: ...eft and right soft keys perform the function shown in the corners of the display The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen see Figure 3 070063o Figure 2 Additional Controls indicators and I O Volume Keys Change alert profile in home screen navigate menus Side Select Key Take photo when flip is closed camera is activ...

Page 17: ...is using a high speed Enhanced Data for GSM Evolution EDGE or General Packet Radio Service GPRS network connection Indicators can include 070048o 070049o Figure 3 Icon Indicators Whether a phone displays all indicators depends on the programming and services to which the user subscribes EDGE connection GPRS connection 5 EDGE data transfer GPRS data transfer 4 EDGEsecure data transfer 8 GPRS secure...

Page 18: ...icator Shows the alert profile setting 9 Active Line Indicator Shows X to indicate an active call or Y to indicate when call forwarding is on Indicators for dual line enabled SIM cards can include 10 Battery Level Indicator Vertical bars show the battery charge level solid blue Bluetooth powered on solid green Bluetooth connected flashing blue Bluetooth discoverable mode B online E offline C busy ...

Page 19: ...00 66 33 and Low Battery Battery Removal Removing the battery causes the device to immediately shut down and any pending work for example partially entered phone book entries or outgoing messages is lost Operation For detailed operating instructions refer to the appropriate User s Guide To ensure proper memory retention turn OFF the phone before removing the battery G If the battery is removed whi...

Page 20: ...20 July 18 2007 6809515A95 O General Operation MOTORAZR 2 V8 ...

Page 21: ...c discharge ESD 6680388B67 Disassembly tool plastic with flat and pointed ends manual opening tool Used during assembly disassembly of device 6680388B01 Tweezers plastic Used during assembly disassembly Digital Multimeter HP34401A2 Used to measure battery voltage 8102430Z04 GSM DCS Test SIM Used to enable manual test mode 19501980 Generic Press 0 00 00 40869 P Flex and CLI lens Press Fixture 0 00 ...

Page 22: ... electrostatic discharge ESD Ensure adequate static protection is in place when handling shipping and servicing the internal components of this equipment G Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components E All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touc...

Page 23: ...rst into the battery compartment and push down followed by the opposite edge of the battery 7 Insert the bottom edge of the of the battery cover into the rear housing then push the top edge of the cover down and snap it into place v463225 Figure 2 Removing the Battery E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly Replace only with the same type of battery or e...

Page 24: ...s described in the procedures 2 Slide the SIM card out of the SIM holder as shown in Figure 3 3 Carefully lift the SIM from the phone 4 To replace insert the SIM into the holder ensuring the notched corner of the SIM is inserted first 5 Replace the battery and battery cover as described in the procedures v470114 Figure 3 Removing the SIM SIM ...

Page 25: ...ly See Figure 4 3 Turn the phone over so the keypad is facing upward 4 Use the disassembly tool to remove the bumper pad below the keypad G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage G In addition to 2 screws the rear housing assembly is fastened with plastic latches These are fragile and should be ...

Page 26: ... O Disassembly V8 5 Use the T 5 driver to remove the two housing screws under the bumper pad see Figures 5 and 6 V462594 Figure 5 Removing the Bumper V458596 Figure 6 Removing the Rear Housing Screws Housing screw Housing screw ...

Page 27: ...t housing along the perimeter to release remaining housing snaps Do not damage or mar the finish on the housings 8 Lift the rear housing assembly away from the phone 9 To replace carefully align the flex connector to it s socket on the rear housing assembly then gently press down on the flex connector until it is properly seated in it s socket 10 Rotate the rear housing assembly so it sits over th...

Page 28: ...til the catches snap into place 12 Replace the 2 housing screws and tighten to a final torque setting of 1 0 inch pounds Do not over tighten 13 Replace the 2 housing screws below the keypad 14 Replace the bumper pad 15 Replace the USB grommet 16 Replace the memory card battery and battery cover as described in the procedures v462224 Figure 8 Rear Housing Latches ...

Page 29: ...l Disassembly Replacing the Rear Housing Assembly Piece part procedure for use by high volume repair centers only 1 Attach the speaker screen grommet adhesive See Figure 9 2 Expose the adhesive surface v462287 Figure 9 Rear Housing Assembly Adhesive Adhesive ...

Page 30: ...sembly V8 3 Place gasket into fixture 4 Place housing into the fixture and press by hand v469260 Figure 10 Rear Housing Assembly Fixture v473802 Figure 11 Attaching the Rear Housing Assembly Fixture Gasket Fixture Rear Housing assembly ...

Page 31: ... Service Manual Disassembly 5 Place the speaker into the rear housing and press with service fixture 6 Place the 70 pin pad into the rear housing v462291 Figure 12 Rear Housing Assembly v462292 Figure 13 Rear Housing Assembly Speaker 70 pin pad ...

Page 32: ...all a VBuck pad 9 Reinstall the rear housing assembly onto the phone Continue the procedure beginning at step 12 on page 28 v462293 Figure 14 Installing the Insulator Tape in the Rear Housing v470131 Figure 15 Installing Vbuck Pad in the Rear Housing Insulator tape VBuck pad ...

Page 33: ...he disassembly tool to unseat the flex connector from it s socket on the transceiver board see Figure 16 G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage V470133 Figure 16 Unseating the Flex Connector G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling Disassembly...

Page 34: ...l the grounding clip onto the transceiver board assembly Use the latches shown in the red areas to secure the clip to the transceiver board 5 Place the transceiver PCB into the housing v470134 Figure 17 Removing the Transceiver PC board Assembly v463226 Figure 18 Removing the Transceiver PC board Assembly Transceiver PC Board Assembly Disassembly Tool Grounding clip ...

Page 35: ...Manual Disassembly 6 Place the USB grommet 7 Re attach the flex connector to it s socket on the transceiver PCB 8 Replace the rear housing SIM battery and battery cover as described in the procedures v463227 Figure 19 Placing the USB Grommet USB grommet ...

Page 36: ...ear housing assembly as described in the procedures 2 Use the disassembly tool to release the antenna assembly as shown in Figure 20 3 Carefully lift the antenna assembly away from the phone 4 To replace align the antenna assembly to the phone v470138 Figure 20 Removing the Antenna Assembly Disassembly tool Antenna assembly ...

Page 37: ...he antenna assembly into position until the antenna assembly latches snap into position see Figure 21 6 Replace the transceiver board rear housing assembly memory card battery and battery cover as described in the procedures V461018 Figure 21 Installing the Antenna Assembly Antenna assembly ...

Page 38: ...g the Keypad 1 Remove the battery cover battery memory card rear housing assembly and transceiver board assembly as described in the procedures 2 Remove the battery compartment label as shown in Figure 22 V463228 Figure 22 Removing the Battery Compartment Label label ...

Page 39: ...slots in the front housing chassis Similarly remove the BRC arm from the other side see Figures 23 and 24 5 Pull one arm of the BRC to remove the BRC from the front housing see Figure 25 The top portion of the BRC is adhered to the front housing with V463229 Figure 23 Removing the Battery Retention Chassis Arm V463230 Figure 24 Removing the Battery Retention Chassis Arm Battery retention chassis a...

Page 40: ...the BRC Discard the used BRC 6 The keypad is secured by 4 bent tabs and 4 snaps see Figure 26 7 Use a small flat tip screw driver to unbend the four tabs see Figure 26 V463231 Figure 25 Removing the Battery Retention Chassis V461034 Figure 26 Location of Keypad Tabs and Snaps Battery retention chassis ...

Page 41: ...ution should be taken when releasing the snap behind the keypad flex connector DO NOT DAMAGE THE FLEX 9 To replace place the keypad assembly into the front housing see Figure 27 10 Ensure that the keypad tabs near the corners and the keypad snaps along the sides of the keypad assembly are inserted carefully and correctly into the front housing G Install the keypad carefully to avoid scratching the...

Page 42: ...42 July 18 2007 6809515A95 O Disassembly V8 11 Place front housing into the keypad tab bend fixture and press see Figure 28 v470132 Figure 28 Keypad Tab Bend Fixture Picture to be updated ...

Page 43: ...ssembly see Figure 29 14 Insert the end of the BRC into the slot between the screw boss and the wall of the front housing see Figure 30 15 Install the transceiver board assembly rear housing assembly SIM battery and battery cover as described in the procedures V462430 Figure 29 Installing the Battery Retention Chassis V462432 Figure 30 Installing the Battery Retention Chassis BRC leg BRC leg Front...

Page 44: ...f the CLI lens for 10 12 seconds at a distance of 1 inch 3 Apply hot air temperature 400 F to the top of the CLI lens for 8 10 seconds at a distance of 1 inch Do not apply hot air to the center of the lens 4 Do not heat the center of the lens v462467 Figure 31 Heating the CLI Lens G It is NOT necessary to remove the CLI lens assembly to get to the inside of the flip when servicing the main lens fl...

Page 45: ...ciently slide the black stick up one edge of the lens to separate the lens from the P flex After doing one side repeat the process on the other side 7 Pull the CLI lens off in the direction of the nose to the imager 8 If necessary use the heat gun to loosen the adhesive between the top portion of the lens and the P flex by directing heat between the lens and the P flex Continue to pull on the lens...

Page 46: ...low the horseshoe Be careful not to damage either the speaker porting mesh or the finish on decorated housings 10 Grasp the main lens and peel off toward the flip barrel After the main lens is completely removed discard the lens as it should not be reused v461035 Figure 33 Removing the Display Lens Display lens Disassembly tool Horseshoe ...

Page 47: ...515A95 O July 18 2007 47 Level 1 and 2 Service Manual Disassembly 11 Use a driver with T5IP bit to remove the four flip inner screws v461036 Figure 34 Removing the Flip Inner Screws screw screw screw screw ...

Page 48: ...g the left side of the flip inner up and rotating to the right side to release the snap at the right knuckle 13 Remove the earpiece cover v461037 Figure 35 Removing the Flip Inner G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling Flip inner Snap ...

Page 49: ... pin K flex connector see Figure 36 17 Disconnect the 10 pin P flex connector see Figure 36 Remove the connector at the long edge 18 Remove the I flex by lifting the imager out of the socket Ensure the I flex clears the alignment post below the K flex tail Lift the I flex out so it is free of the K flex tail then slide the I flex out from under the display flex tail v461038 Figure 36 Removing the ...

Page 50: ...e flip outer by pressing on the CLI display Be careful not to put excessive pressure on the display Once the display is free from the flip outer remove excess adhesive from the bezel so the display can be reused v462487 Figure 37 Removing the P Flex G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling p flex ...

Page 51: ...remove the vibrator assembly see Figure 38 22 Separate the horseshoe assembly from the flip assembly as shown Remove the horseshoe assembly from the flip see Figure 39 v470139 Figure 38 Removing the Vibrator Assembly v462490 Figure 39 Removing the Horseshoe Assembly Vibrator assembly Horsehoe assembly ...

Page 52: ... over end of hinge and pull away from outside of phone This will release the front housing from the flip outer 24 Remove the lanyard collar and hinge v462491 Figure 40 Removing the Flip Hinge v470140 Figure 41 Removing the Lanyard Collar Hinge tool Disassembly tool ...

Page 53: ...isassembly 25 Insert the disassembly tool under the k flex to separate it from the front housing Peel the k flex by hand to remove it from the front housing see Figure 43 v462492 Figure 42 Removing the Sleeve v462515 v462516 Figure 43 Removing the K Flex k flex ...

Page 54: ...lace the front housing into the fixture Use the alignment pins to align the front housing to the fixture 2 Peel off the liner on the left side of the keypad flex Only a keypad flex with the EGC1702 treatment must be used v469264 Figure 44 EGC1702 Treated Keypad Flex ...

Page 55: ... through the housing opening during assembly Use extreme care when bending the flex 5 Pre bend the left element to a 90 degree angle 6 Insert the K flex connector and left element into the front housing 7 Peel away the liner on the right side of the K flex 8 Bend the right element to a 90 degree angle v462522 Figure 45 Protecting the K Flex Sensors v462528 Figure 46 Bending the K Flex Left Element...

Page 56: ...ex into the front housing 11 Align and then stick the K flex onto the front housing Ensure alignment features are used Press the K flex at the corners to ensure proper adhesion to the front housing 12 Remove the front housing from the fixture and install the side keys v473809 Figure 47 Front Housing Assembly in the Service Fixture ...

Page 57: ...15 Insert the front housing assembly into the keypad flex press fixture 16 After using the press remove the front housing assembly from the press fixture and inspect for damage or dents Assemble the Camera Gasket and Water Label 1 Peel the liner from the camera gasket and place the camera gasket into the fixture with the adhesive side facing upwards 2 Place the flip outer assembly Use the fixture ...

Page 58: ...58 July 18 2007 6809515A95 O Disassembly V8 3 Place the water detect label and attach it to the camera shield v470168 v462533 Figure 49 Installing the Water Label Water detect label ...

Page 59: ...outer assembly The hinge center must remain horizontal see Figure 50 2 Press the hinge into the flip outer Lubrication 1 Apply 3 5 mg of lubricating grease on both sides of the hinge mechanism v462534 v462535 Figure 50 Installing the Flip Hinge Cam v462536 Figure 51 Lubricating the Flip Hinge Hinge cam Apply lubricating grease here ...

Page 60: ...y to the front housing 2 Insert flex into flip outer housing 3 Align the hinge with the opening in the front housing 4 Remove the hinge tool v462539 Figure 52 Installing the Flip Assembly v462540 Figure 53 Aligning the Flip Assembly to the Front Housing Flip Assembly Front Housing Flip Assembly Front Housing ...

Page 61: ...y 5 Check flip for proper movement Vibrator Assembly 1 Assemble the vibrator to the vibrator grommet Vibrator and vibrator grommet must be aligned as shown v462541 Figure 54 Inspecting the Flip Assembly v462578 Figure 55 Installing the Vibrator Grommet Grommet Vibrator ...

Page 62: ...Peel away the vibrator adhesive and attach it to the vibrator assembly 3 Place the vibrator assembly into the flip assembly The vibrator springs should be on the right side of the vibrator assembly v462578 Figure 56 Installing the Vibrator Assembly ...

Page 63: ... 1 Connect the imager flex assembly to the LCD Only a keypad flex with the EGC1702 treatment must be used v470101 Figure 57 EGC1702 Treated Imager Flex v470099 Figure 58 Connecting the Imager Flex Assembly The flex label should be marked with a colored dot to indicate that the flex has been treated ...

Page 64: ...nd the LCD 3 Place the LCD assembly into the flip assembly 4 Connect the k flex connector 5 Clean dust and foreign matter from the LCD and display lens with an ionized air gun P Flex Assembly and CLI Lens 1 Peel the liner away from the speaker v462543 Figure 59 Preparing the Speaker Speaker P flex ...

Page 65: ...the P Flex connector passes through the housing 3 Align the P flex using 3 holes on the housing to align and adhere the P flex to the flip assembly 4 Remove the top liner from the CLI lens 5 Align the CLI lens to the flip outer assembly v470104 Figure 60 Installing the Speaker v470103 Figure 61 Attaching the P Flex P flex ...

Page 66: ...Disassembly V8 6 Place the flip assembly press fixture to attach the CLI lens to the flip assembly 7 Close the press fixture and hold for 16 seconds v470112 Figure 62 CLI Lens Press Fixture v470106 Figure 63 CLI Lens Press Fixture ...

Page 67: ... to the I Flex Earpiece Cover 1 Insert the earpiece cover into the fixture with the front side facing upward 2 Activate the press fixture to adhere the speaker mesh to the earpiece cover 3 Remove the earpiece cover from the fixture and inspect earpiece cover for damage v473810 Figure 64 Earpiece Cover in the Fixture Fixture Earpiece cover ...

Page 68: ...4 mg 2 mg glue to the flip inner assembly 2 Place the magnet onto the flip inner assembly Wipe away any excess glue v462580 Figure 65 Installing Magnet Glue to the Flip Inner Assembly v462581 Figure 66 Installing the Magnet to the Flip Inner Assembly Glue Magnet ...

Page 69: ... Disassembly 3 Attach the 10 pin pad the to the back of the 10 pin connector Grounding Clip 1 Install the grounding clip and secure with T5 IP driver v462582 Figure 67 installing 10 Pin Pad v462583 Figure 68 Installing Grounding Clip 10 Pin pad Grounding clip ...

Page 70: ... camera upper grommet to the imager flex assembly 2 Assemble the flip inner assembly to the flip assembly v463166 Figure 69 Installing Camera Upper Grommet v463167 Figure 70 Installing the Flip Inner Assembly Camera grommet Camera grommet Imager flex Flip inner assembly ...

Page 71: ...Lens 1 Peel the liner away from the earpiece horseshoe see Figure 71 2 Insert the two ends of the earpiece horseshoe into the flip assembly v463168 Figure 71 Removing the Earpiece Horseshoe Liner v463169 Figure 72 Installing the Earpiece Horseshoe Earpiece horseshoe liner Earpiece horseshoe ...

Page 72: ... blow away any dust or foreign matter 4 Peel away the liner from the main lens Use an air gun to blow away any dust or foreign matter 5 Attach the main lens to the LCD Align the main lens to the flip inner assembly v463170 Figure 73 Removing the LCD Liner v463171 Figure 74 Attaching the Main Lens ...

Page 73: ...fixture 7 Close the fixture and hold for 13 seconds 8 Open the fixture and remove the phone Speaker Contacts 1 Use the plastic tweezers to install the speaker contacts in the front housing v470100 Figure 75 Pressing the Main Lens v462583 Figure 76 installing Speaker Contacts Speaker contacts ...

Page 74: ...74 July 18 2007 6809515A95 O Disassembly V8 2 Replace the transceiver board antenna rear housing battery and battery cover as described in the procedures ...

Page 75: ...such as menu and stored memory such as phone books or even just program a unit with basic user information such as language selection V800 telephones use TrueSync synchronization software to effect a personality transfer Identification Each Motorola GSM device is labeled with a variety of identifying numbers The following information describes the current identifying labels Mechanical Serial Numbe...

Page 76: ...bile station types or individual units The full IMEI structure is listed in Table 2 Where TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXXXX Type Identifier ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 check digit defined as a function of all other IMEI digits Other label number configurations present are TRANSCEIVER NUMBER Identifies the ...

Page 77: ... slot 5 Replace the battery as described in the procedures 6 Press to turn the phone ON Manual Test Mode Commands Table 3 Manual Test Commands Key Sequence Test Function Name Remarks Menu 048263 Enter manual test mode End Key Exit manual test mode 54 Suspend Required for all Test Mode Operations 0 0 0 Select tone 0 0 0 1 Select tone 1 0 0 2 Select tone 2 0 0 3 Select tone 3 0 0 4 Select tone 4 0 0...

Page 78: ...00 10 0 5 10 0 6 Set dual band GSM 900 1800 10 1 0 Read band 3 GSM 4 DCS 5 PCS 6 GSM DCS 18 0 Initialize non volatile memory Master Reset 18 1 Initialize non volatile memory Master Clear 55 2 001 Test Display All pixels ON 55 2 000 Test Display All pixels OFF 55 2 002 Test Display Checkerboard pattern A 55 2 003 Test Display Checkerboard pattern B 55 2 004 Test Display Border pixels ON 06 IMEI Che...

Page 79: ...te a known good antenna If the fault is still present proceed to b b Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly 3 Display is erratic or provides partial or no display a Transceiver board connections faulty Remove rear chassis assembly from unit check g...

Page 80: ...Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly 8 Phone does not sense when flip is opened or closed usually indicated by inability to answer incoming calls by opening the flip or inability to make outgoing calls a Flip assembly defective Temporarily replac...

Page 81: ...ing Programming Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing Part Numbers The following information is provided as a reference for the parts associated with V8 telephones ...

Page 82: ...82 July 18 2007 6809515A95 O Troubleshooting V8 Exploded View Diagram v463245 Figure 78 Exploded View Diagram ...

Page 83: ...ervice Manual Troubleshooting v470170 Figure 79 Exploded View Diagram 1 10 10 21 21 13 13 20 20 22 22 17 17 26 26 35 35 25 25 33 33 29 29 37 37 34 34 18 18 9 8 2 3 4 11 11 6 14 14 12 12 15 15 16 16 19 19 24 24 28 28 36 36 39 39 38 38 23 23 32 32 ...

Page 84: ...SCUTCHEON EARPIECE PLASTIC HORSESHOE DARK PEARL GREY DARKENED 8 1371840E09 ESCUTCHEON EARPIECE PLASTIC HORSESHOE ESPRESSO DARKENED 9 3271428E01 GASKET PLASTIC POLYESTER FLIP INNER EAR PIECE PORT 9 3271428E02 GASKET PLASTIC POLYESTER FLIP INNER EARPIECE PORT DARK PEARL BLUE 10 4371839E01 INSERT PLASTIC NOSE 11 0171609E01 ASSEMBLY FLIP INNER ASSEMBLY 12 5571666E01 HINGE FLIP 13 0571584E01 GROMMET CU...

Page 85: ...P STOP ESPRESSO LIGHT 27 7571379F01 PAD FOAM SIDE SWITCH KEYPAD FLEX 28 1471201F02 INSULATOR TAPE PLASTIC POLYESTER BATTERY WITH PULL TAB 28 1471201F09 INSULATOR TAPE PLASTIC POLYESTER BATTERY PULLTAB CIRCULAR SIM CARD PREPRINT 29 3971796G01 CONTACT CLIP 3CONT GROUNDING BOOTSTRAP REAR 30 3271459E01 GASKET POLYURETHANE FOAM MICROPHONE 30 3271459E02 GASKET POLYURETHANE FOAM MICROPHONE 31 5485042F02 ...

Page 86: ... DOOR CMCC ESPRESSO 38 SHN0782A ASSEMBLY HOUSING BATTERY DOOR DARK PEARL GREY 38 SHN0786A ASSEMBLY HOUSING BATTERY DOOR ESPRESSO 38 SHN0792A ASSEMBLY HOUSING BATTERY DOOR DARK NAVY 38 SHN0804A ASSEMBLY HOUSING BATTERY DOOR DARK NAVY T MOBILE US 38 SHN0888A ASSEMBLY HOUSING BATTERY DOOR DARK PEARL GREY CMCC 38 SHN1012A ASSEMBLY COVER BATTERY DOOR V8 DARK PEARL GREY BX40 CMCC XINJI 38 SHN1013A ASSEM...

Page 87: ...Bluetooth Headset RAZR H3 Silver SYN1438 Bluetooth Headset Plum H700 SYN1818 Bluetooth Headset Dark Pearl Blue H800 SYN1639 Bluetooth Headset Fire Red H700 SYN1820 Bluetooth Headset H555 Black Black RAZR SYN1854 Bluetooth Headset H670 Black Slate Canary SYN1853 Bluetooth Headset Pale Lilac H350 SYN1948 Bluetooth Headset Blue H700 Verizon only in North America SYN1618 Bluetooth Headset H505 EZ Pair...

Page 88: ...en V3 SYN1223 Lanyard Silver AAYN4402 Wristyard Silver AAYN4403 Belt Clip All Plastic Cost Reduced Black SYN9853 Power Charger Adapter EMU CE Y cable SKN6185 Charger Adapter EMU EMU Y cable SKN6222 Battery Only Charger Razor V3 South Asia plug CHPN4613 Battery Only Charger V3 BR batty US plug CHPN4613 Battery BR91 RZ9 Li Ion 1480 mAh VZW SNN5788 Dual Charging Adapter EMU EMU MU YCABLE SKN6243 Batt...

Page 89: ...anual Troubleshooting Travel Charger EMU Rapid Switcher MEXICO SPN5200 Travel Charger EMU Rapid Switcher PRC SPN5198 Travel Charger EMU Rapid Switcher US SPN5202 Vehicle Power Adapter EMU VC700 SYN0847 Table 6 Accessories Continued Description Kit Number ...

Page 90: ...90 July 18 2007 6809515A95 O Troubleshooting V8 ...

Page 91: ...CC rules 5 features caller ID 14 SIM Toolkit 13 text entry 14 voice recognition 13 Wireless Access Protocol WAP 13 flip assembly removing and replacing 46 G GPRS indicator 17 I identification 77 international mobile station equipment identity 78 mechanical serial number 77 product 5 IM indicators 18 IMEI 78 in call indicator 18 Introduction 5 K keypad removing and replacing 39 L location indicator...

Page 92: ...cal 77 service manual about 6 revisions 7 scope 6 service policy 7 customer support 7 out of box failure 7 product support 7 service procedure ordering replacement parts 7 shut down upon battery removal 19 signal strength indicator 17 SIM Application Toolkit 13 SIM card 77 personality transfer 77 replacing 24 SIM removing and replacing 24 specifications 9 support customer 7 product 7 T text entry ...

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