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Motorola MOTORAZR V3i Service Manual Download Page 33

6809495A82-A

          November 18, 2005  

33

Level 1 and 2 Service Manual

Disassembly

5.

Use the disassembly tool to gently pry off the flip cover (see Figure 12). 

6.

Remove the smart buttons on the side of the flip assembly. Set them aside for 
reassembly. 

7.

Lift the flip cover away from the flip assembly. Be careful not to damage the 
display flex cable.

8.

To replace, insert the smart buttons into the phone. Ensure the buttons contact 
their respective switches on the display assembly. 

9.

Align the flip cover to the flip assembly, gently press the flip cover onto the flip 
assembly until the flip cover latches engage.

10. Insert and tighten the 4 screws to secure the flip cover to the flip assembly. 

Avoid damage to the flex cable.

11. Insert the 4 rubber screw covers over the flip assembly screws.
12. Replace the transceiver board assembly, rear housing, antenna assembly, SIM, 

battery, and battery cover as described in the procedures.

051132o

Figure 12. Separating the Flip Assembly Cover 

Flip cover

Disassembly tool

Summary of Contents for MOTORAZR V3i

Page 1: ...Level 1 and 2 Service Manual 6809495A82 A V3i Digital Wireless Telephone GSM 850 900 1800 1900 MHz EDGE GPRS ...

Page 2: ......

Page 3: ... Replacing the Subscriber Identity Module SIM 24 Removing and Replacing the Trans Flash Memory Module 25 Removing and Replacing the Rear Housing 26 Removing and Replacing the Antenna 29 Removing and Replacing the Transceiver Board Assembly 31 Removing and Replacing the Flip Assembly Cover 32 Removing and Replacing the Camera Assembly 34 Removing and Replacing the Display Module Assembly 36 Removin...

Page 4: ...4 November 18 2005 6809495A82 A Contents V3i ...

Page 5: ...ment parts Product Names Product names are listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available only in certain markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and ...

Page 6: ...ve license to use the Motorola product and the Motorola computer programs with the Motorola product About This Service Manual Use of this manual assures proper installation operation and maintenance of Motorola products and equipment It contains all service information required for the equipment described and is current as of the printing date Refer questions about this manual to the nearest Custo...

Page 7: ...nits will be repaired but not refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component Motorola High Tech Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service training is a...

Page 8: ...ong with a description of the related major assembly and of the component in question In the U S A to contact Motorola Inc on your TTY call 800 793 7834 Accessories and Aftermarket Division AAD Order replacement parts test equipment and manuals from AAD U S A Outside U S A Phone 800 422 4210 Phone 847 538 8023 FAX 800 622 6210 FAX 847 576 3023 Website http businessonline motorola com EMEA Phone 49...

Page 9: ...ions with 700 mAh Li Ion battery 53 mm x 98 mm x 13 9 mm 2 08 inches x 3 85 inches x 0 54 inches Size Volume 65 cc 3 96 in3 with battery Weight 90 grams 3 17 oz with battery Battery Life with standard 700 mAh Li Ion Battery Talk Time 6 8 hours Standby time 6 5 10 4 days All talk and standby times are approximate and depend on network configuration signal strength and features selected Standby time...

Page 10: ...5 6809495A82 A Specifications V3i Bit Rate 13 0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits 182 bits Class 2 bits 78 bits Bit Rate with FEC Encoding 22 8 kbps Speech Coding Function Specification ...

Page 11: ...ophone flex connection external accessory connector smart button volume buttons and voice button The standard 700 mAh Lithium Ion Li Ion battery fits behind a removable back cover The phone accepts both 3V and 1 8V mini subscriber identity module SIM cards which fit into the SIM holder next to the battery The antenna is internal Inexpensive direct connection to a computer or handheld device via RS...

Page 12: ...equently filtered to WML or directly in WML if available The information is then passed to the mobile subscriber via the mobile network The V3i microbrowser can be configured for baud idle timeout line type phone number and connection type SIM Application ToolkitTM Class 2 SIM Application Toolkit is a value added service delivery mechanism that allows GSM operators to customize the services they o...

Page 13: ...his is the only method available for example phone numbers Caller Line Identification Upon receipt of a call the calling party s phone number is compared to the phone book If the number matches a phone book entry that name will be displayed If there is no phone book entry the incoming phone number will be displayed In the event that no caller identification information is available the Incoming Ca...

Page 14: ...and I O connectors consisting of a charger accessory port located on the side of the phone See Figure 1 051169o Figure 1 Controls indicators and I O Voice Key Create voice records voice dial names Menu Key Message Key Right Soft Key Perform function in lower right display Power End Key Turn phone on off end calls exit menu system 4 Way Navigation Key with Center Select Left Soft Key Perform functi...

Page 15: ...on whereas the left key will usually exit a function or return to a previous screen The menu key opens the initial menu structure or allows access to a submenu whenever M appears on the display 050707o Figure 2 External Display Keys indicators and I O Bluetooth Indicator Light Camera Lens 1 3 Mega Pixel imager External Display See incoming call information use as camera viewfinder when flip is clo...

Page 16: ... This is a network dependent feature Voice Message Waiting Indicator 1 Appears when a voicemail message is received This is a network dependent feature Battery Level Indicator Shows the amount of charge left in the battery The more segments visible the greater the charge Recharge the battery as soon as 040146o 040147o Figure 3 Icon Indicators Whether a phone displays all indicators depends on the ...

Page 17: ...the menu soft key to open a menu Alert Setting Indicator Shows the current selected alert The default alert setting is a ringer CLI display Figure 4 provides an example of the V3i CLI display in idle mode 040146o 040147o Figure 4 CLI Idle Mode Display Whether a phone displays all indicators depends on the programming and services to which the user subscribes Battery Charge Indicator Clock Signal S...

Page 18: ...uts Stored Pages History Go To URL Browser Setup Web Sessions h Multimedia Themes Camera Pictures Sounds MotoMixer Videos ã IM w Settings see next page l Personalize Home Screen Main Menu Skin Greeting Wallpaper Screen Saver Quick Dial t Ring Styles Style Style Detail L Connection Bluetooth Link Sync H Call Forward Voice Calls Fax Calls Data Calls Cancel All Forward Status U In Call Setup In Call ...

Page 19: ...shut down and any pending work for example partially entered phone book entries or outgoing messages is lost Operation For detailed operating instructions refer to the appropriate User s Guide listed in the Related Publications section toward the end of this manual To ensure proper memory retention turn OFF the phone before removing the battery Immediately replace the old battery with a fresh batt...

Page 20: ...20 November 18 2005 6809495A82 A General Operation V3i ...

Page 21: ...tatic Mat Kit includes 66 80387A95 antistatic mat 66 80334B36 ground cord and 42 80385A59 wrist band Provides protection from damage to device caused by electrostatic discharge ESD 6680388B67 Disassembly tool plastic with flat and pointed ends manual opening tool Used during assembly disassembly of device 6680388B01 Tweezers plastic Used during assembly disassembly Digital Multimeter HP34401A2 Use...

Page 22: ...om electrostatic discharge ESD Ensure adequate static protection is in place when handling shipping and servicing the internal components of this equipment G Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components E All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains to...

Page 23: ...into the battery compartment and push down followed by the opposite edge of the battery 7 Insert the bottom edge of the of the battery cover into the rear housing then push the top edge of the cover down and snap it into place 051056o Figure 2 Removing the battery E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly Replace only with the same type of battery or equiv...

Page 24: ...escribed in the procedures 2 Slide the SIM card out of the phone as shown in Figure 3 3 Carefully lift the SIM from the phone 4 To replace insert the SIM into the holder ensuring the keyed corner of the SIM faces the outward edge of the phone 5 Replace the battery and battery cover as described in the procedures 051108o Figure 3 Removing the SIM SIM ...

Page 25: ...it s socket as shown in Figure 4 3 Use the plastic tweezers to carefully lift the memory module out of the phone 4 To replace align the memory module according to the diagram in the phone 5 Place the memory module into it s slot with the contacts facing down 6 Slide the memory module all the way into position as shown in Figure 4 7 Reinstall the battery and battery cover as described in the proced...

Page 26: ...side of the phone Retain the screws for reassembly See Figure 5 G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage G In addition to 2 screws the rear housing assembly is fastened with plastic latches These are fragile and should be released with care 051109o Figure 5 Removing the rear housing screws Housi...

Page 27: ...Manual Disassembly 3 Release the four housing latches by inserting the flat end of the plastic disassembly tool into the openings on the rear housing 051110o Figure 6 Removing the Rear Housing Latches Housing Latch Housing Latch Housing Latch Housing Latch ...

Page 28: ...rly seated in it s socket 8 Rotate the rear housing assembly so it sits over the phone 9 Align the housing latches with the corresponding openings on the front housing Gently press the housings together until the catches snap into place 10 Replace the 2 housing screws and tighten to a final torque setting of 16 Ncm 1 5 inch pounds Do not over tighten 11 Replace the antenna SIM battery and battery ...

Page 29: ...M and rear housing assembly as described in the procedures 2 Use the metal tweezers to grasp the rubber antenna grommets and carefully remove them from the antenna assembly See Figure 8 Set the rubber grommets aside for reuse 031830o Figure 8 Removing the Antenna Grommets Antenna Assembly Grommet Tweezers Antenna Assembly Grommet Antenna Assembly ...

Page 30: ...e phone 6 Carefully press the antenna assembly into position until the antenna assembly latches snap into position 7 Reinstall the rubber antenna assembly grommets into their slots Each antenna grommet is uniquely shaped to fit into its respective position 8 Replace the rear housing assembly SIM battery and battery cover as described in the procedures 040712o Figure 9 Removing the Antenna Assembly...

Page 31: ... See Figure 10 3 To replace insert the transceiver board assembly into the rear housing 4 Carefully and gently press the transceiver board into position and until it snaps into place 5 Replace the antenna assembly rear housing SIM battery and battery cover as described in the procedures G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic di...

Page 32: ...assembly as described in the procedures 2 Remove the 4 flip assembly screw caps 3 Use the T 5 driver to remove the 4 T5 screws from the flip assembly see Figure 11 Retain the screws for re assembly 4 Before removing the flip cover note the locations of the smart buttons on the sides of the flip assembly 051128o Figure 11 Removing the Flip Assembly Screws Flip screws Flip screws ...

Page 33: ...re the buttons contact their respective switches on the display assembly 9 Align the flip cover to the flip assembly gently press the flip cover onto the flip assembly until the flip cover latches engage 10 Insert and tighten the 4 screws to secure the flip cover to the flip assembly Avoid damage to the flex cable 11 Insert the 4 rubber screw covers over the flip assembly screws 12 Replace the tra...

Page 34: ...nsceiver board assembly flip assembly cover and CLI lens cover as described in the procedures 2 Use the disassembly tool to unseat the camera connector from the camera connector socket G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling Figure 13 Camera Assembly Removal Disassembly tool Camera connector Camera assembly ...

Page 35: ...era assembly into its slot in the flip assembly 5 Carefully and firmly seat the camera connector into the camera connector socket on the flip assembly Avoid damage to the camera flex cable 6 Replace the flip assembly cover transceiver board rear housing antenna SIM battery and battery cover as described in the procedures 051136o Figure 14 Camera Assembly Removal Camera assembly Disassembly tool ...

Page 36: ...y flip assembly cover and camera assembly as described in the procedures 2 Use the disassembly tool to unseat the display module assembly flex connector from its socket see Figure 15 G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling 051144o Figure 15 Display Module Assembly Flex Connector Display module flex connector Earpiece speaker assembly ...

Page 37: ... speaker off of the flip assembly see Figure 16 4 Carefully pry the side key switches away from the flip assembly see Figure 15 G The flexible printed cable FPC flex is easily damaged Exercise extreme care when handling 051145o Figure 16 Earpiece Speaker and Side Key Switch Flex Cables Side key switches Earpiece speaker ...

Page 38: ...e display module assembly to the flip assembly 9 Carefully lower the display module into the flip assembly Ensure that none of the display assembly components are damaged 10 Align the flip display flex to the flex connector on the flip display assembly and gently press down on the flex connector until properly seated 11 Replace the camera assembly flip assembly cover transceiver board rear housing...

Page 39: ...over battery SIM rear housing antenna transceiver board assembly flip assembly cover as described in the procedures 2 Heat the CLI lens to a temperature of 100 C 212 F for 20 seconds 3 Slide the flat end of the plastic disassembly tool between the lens and the metal frame 051819o Figure 18 CLI Lens Removal CLI lens Disassembly tool ...

Page 40: ...disassembly tool by 90 5 Carefully lift up the CLI Lens from the display module assembly 6 Carefully use the plastic tool remove any remaining glue 051851o Figure 19 CLI Lens Removal G Do not use any kind of liquid or spray to remove the remaining glue CLI lens Disassembly tool ...

Page 41: ...ls such as menu and stored memory such as phone books or even just program a unit with basic user information such as language selection V3i telephones use TrueSync synchronization software to effect a personality transfer Identification Each Motorola GSM device is labeled with a variety of identifying numbers The following information describes the current identifying labels Mechanical Serial Num...

Page 42: ... mobile station types or individual units The full IMEI structure is listed in Table 2 Where TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXXXX Type Identifier ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 check digit defined as a function of all other IMEI digits Other label number configurations present are TRANSCEIVER NUMBER Identifies t...

Page 43: ...SIM slot 5 Replace the battery as described in the procedures 6 Press to turn the phone ON Manual Test Mode Commands Table 3 Manual Test Commands Key Sequence Test Function Name Remarks Menu 048263 Enter manual test mode End Key Exit manual test mode 54 Suspend Required for all Test Mode Operations 0 0 0 Select tone 0 0 0 1 Select tone 1 0 0 2 Select tone 2 0 0 3 Select tone 3 0 0 4 Select tone 4 ...

Page 44: ... 1800 10 0 5 10 0 6 Set dual band GSM 900 1800 10 1 0 Read band 3 GSM 4 DCS 5 PCS 6 GSM DCS 18 0 Initialize non volatile memory Master Reset 18 1 Initialize non volatile memory Master Clear 55 2 001 Test Display All pixels ON 55 2 000 Test Display All pixels OFF 55 2 002 Test Display Checkerboard pattern A 55 2 003 Test Display Checkerboard pattern B 55 2 004 Test Display Border pixels ON 06 IMEI ...

Page 45: ...tute a known good antenna If the fault is still present proceed to b b Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly 3 Display is erratic or provides partial or no display a Transceiver board connections faulty Remove rear chassis assembly from unit check...

Page 46: ... SIM or transflash memory card If the SIM or transflash is not at fault proceed to b b Transceiver board assembly defective Replace the transceiver board assembly refer to 1c Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly 8 Phone does not sense when flip is opened or closed usually indicated by inability to answer incoming calls by opening th...

Page 47: ... and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing Part Numbers The following information is provided as a reference for the parts associated with V3i telephones Related Publications Motorola V3i User s Guide English 68XXXXX103 ...

Page 48: ...8 2005 6809495A82 A Troubleshooting V3i Exploded View Diagram 051483o Figure 21 Exploded View Diagram 1 2 3 4 5 6 7 8 10 9 11 12 13 14 15 16 17 19 20 21 18 29 28 30 33 34 38 40 35 36 37 31 32 22 23 24 25 26 27 39 41 ...

Page 49: ...x2 29 3988406Y01 Grounding Boot Strap 10 3287306Y03 Main Lens 30 0387347Y01 PT Pan Head Screws x4 11 0387726M02 Screws Flip Inner x4 31 3890023N02 3890023N03 Flip Bumper Nose x2 Silver Flip Bumper Nose x2 Black 12 3890022N01 3890022N03 Flip Bumper Knuckle x2 Silver Flip Bumper Knuckle x2 Black 32 1587371Y01 1587371Y02 Front Antenna Cover Silver Front Antenna Cover Black 13 3888182Y03 Keypad 33 158...

Page 50: ...ting V3i Accessories Table 6 Accessories Part Description Part Number Headset FM stereo radio SYN8609 Headset with send end button SYN8419 Headset retractable SYN8284 Neckloop hands free compatible with T coil hearing aids SYN7875 Holster SYN8454 ...

Page 51: ... 12 Wireless Access Protocol WAP 12 features product 11 flip assembly removing and replacing 32 flip display module assembly removing and replacing 36 I identification 41 international mobile station equipment identity 42 mechanical serial number 41 product 5 IMEI 42 in use indicator 16 indicators alert setting 17 battery level 16 in use 16 menu 17 message waiting 16 roam 16 signal strength 16 voi...

Page 52: ...dicator 16 S serial number mechanical 41 service manual about 6 revisions 7 scope 6 service policy 7 customer support 7 out of box failure 7 product support 7 service procedure ordering replacement parts 8 shut down upon battery removal 19 signal strength indicator 16 SIM Application Toolkit 12 SIM card 41 personality transfer 41 replacing 24 SIM removing and replacing 24 specifications 9 support ...

Page 53: ......

Page 54: ...prietor and used by Motorola Inc under license All other product or service names are the property of their respective owners Reg U S Pat Tm Off 2005 Motorola Inc All rights reserved Personal Communications Sector Sawgrass International Concourse 789 International Parkway Mailstop S2C Sunrise FL 33325 6222 6809485A72 6809495A82 A ...

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