Motorola MC9190-G, Integrator Manual

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Maintenance & Troubleshooting 8 - 9
All Communication
Status LEDs are
flashing red. The cradle could not
configure itself, or it
has lost the lease on
its IP address. Connect the cradle to an Ethernet network with a correctly
functioning DHCP server.
Failed automatic cradle
configuration via local
DHCP service. Connect a properly configured DHCP server or DHCP relay
agent to the subnet, and power cycle the cradle. Check the
DHCP server log to verify that the cradle is receiving a response
to its DHCP request.
The Ethernet link may
be down. Ensure the ethernet cable is connected to an active hub.
Communication Status
LED does not light up. MC9190-G has been
inserted incorrectly into
the cradle. Remove, wait a minute, and then reinsert the MC9190-G,
ensuring it fits snugly onto the connector at the bottom of the
cradle.
Cradle is not receiving
power. Ensure the power supply is securely connected and receiving
power.
Battery is not
recharging. MC9190-G removed
from the cradle too
soon. Replace the MC9190-G into the cradle. It can take up to four
hours to recharge a completely depleted battery pack if
MC9190-G is suspended or longer if the MC9190-G is on.
For Windows Mobile 6.5 devices, view battery status by tapping
Start
>
Settings
>
System
>
Power
.
For WinCE 6.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC9190-G is not
inserted correctly into
the cradle. Remove the MC9190-G and reinsert it correctly. Verify charging
is active.
For Windows Mobile 6.5 devices, view battery status by tapping
Start
>
Settings
>
System
>
Power
.
For WinCE 6.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
.
Warning Message - “!
Unable to obtain a
server assigned IP
address. Try again
later or enter an IP
address in Network
Settings.” This message occurs if
a suspend/resume
cycle is performed and
the MC9190-G radio is
not associated (e.g.
due to being out of
range). Tap OK to close the message. The MC9190-G will obtain
address information and communicate through the ethernet
cradle.
Table 8-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution