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Motorola MBP855CONNECT, User Manual

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Motorola MBP855CONNECT User Manual Download Page 43

44

Help

Connectivity 
Issues

Even though I am 
accessing my Camera 
from the same Wi-Fi

®

 

network, I still find my 
Camera is shown as 
remote. I can only 
access it for 5 minutes 
at a time.

Please check your wireless router 
settings. For example, for Buffalo 
brand routers there is an option called 
Wireless Isolation. Please disable this 
option.

Camera

When I try to view the 
Camera, I get a prompt 
for Camera firmware 
upgrade. What should I 
do?

Please upgrade your firmware. This 
takes around 5 minutes. We push 
upgrades from time to time to 
improve Camera features.

General

Which platforms are 
supported for 
accessing my Camera?

Minimum requirement: 
Windows

®

 7* 

*Java browser plug-in needed 
Mac OS

®

 version 10.7 

Chrome™ version 24 
Internet Explorer

®

 version 9 

Safari

®

 version 6 

Java™ version 7 
Firefox

®

 version 18.0 

Adobe

®

 Flash

®

 Player 15.0

Android™ 4.2 
iPhone

®

 /iPad

®

 iOS version 7.0

General

I do not hear any sound 
when I am accessing a 
remote Camera.

You can tap on the speaker icon in the 
video stream screen to hear audio. By 
default the audio is not ON when you 
are accessing a remote Camera.

General

There is a long delay in 
the video on my 
Smartphone 
compared to the 
Parent Unit monitor.

The delay will depend on your Wi-Fi 
network and its link to the Hubble 
server, compared to the direct radio 
link between the Parent Unit and the 
camera.

Summary of Contents for MBP855CONNECT

Page 1: ...User s Guide 5 Wi Fi Video Baby Monitor Models MBP855CONNECT The features described in this User s Guide are subject to modifications without prior notice ...

Page 2: ...ll This User s Guide provides you with all theinformation you need to get the most from your product Before you use the Digital Video Baby Monitor we recommend that you fully charge the battery that is pre installed in the Parent Unit so that it continues to work if you disconnect it from the power supply Please read the Safety Instructions on pages 8 10 before you install the Units Got everything...

Page 3: ...s 8 OK button O 9 Micro USB power adapter outlet 10 LEFT button Normal Mode Pan camera Left Menu Mode Move Left along menu options 11 RIGHT button Normal Mode Pan camera Right Menu Mode Move Right along menu options 12 Charging LED BLUE when mains power connected 13 Parent Unit ON OFF LED Green 14 Audio Level LEDs Green Amber Red Red 15 Volume buttons Press to decrease increase Volume level on Par...

Page 4: ...h 2h OFF On status bar indicates alarm set and when flashing that alarm time has been reached or missed Temperature scale select oC oF Readings display in BLUE but turn RED if 29ºC 84ºF or 14ºC 57ºF Displays HH o C o F if 36o C 97o F Displays LL oC oF if 1oC 34oF Camera Control scan view add delete Set Screen OffTimer Off 5 min 30 min 60 min Indicates the screen off timer is set Volume Level Contr...

Page 5: ...link between them and the range will be affected by environmental conditions Any large metal object like a refrigerator a mirror a filing cabinet metallic doors or reinforced concrete between the Baby and Parent Unit may block the radio signal The signal strength may also be reduced by other solid structures like walls or by radio or electrical equipment such asTVs computers cordless or mobile pho...

Page 6: ...ra Control 18 4 6 1 Add pair a camera 18 4 6 2 View a camera 18 4 6 3 Delete a camera 19 4 6 4 Scan camera 19 4 7 Temperature 19 4 8 Power Saving Mode 20 4 9 View multiple cameras on screen 20 5 Wi Fi Internet Viewing 21 5 1 Minimum System Requirements 21 5 2 Getting Started Connecting Devices 22 5 2 1 Setup 22 5 3 User Account and Camera Setup on Android Devices 23 5 3 1 Power ON and Connect the ...

Page 7: ...4 Add the Camera to your account 28 5 5 Camera Functions 33 5 5 1 Connecting the Camera Unit to power 33 5 5 2 Overview of the Features on Hubble App 33 5 6 Working with PC Notebook 36 5 7 Procedure for Resetting the Camera 36 6 Disposal of the Device Environment 37 7 Cleaning 38 8 Help 39 9 General Information 47 10 Technical Specifications 52 ...

Page 8: ...s 1 Safety Instructions WARNING Strangulation Hazard Children have STRANGLED in cords Keep this cord out of the reach ofchildren morethan3ftaway Never use extension cords with AC Adapters Only use the AC Adapters provided ...

Page 9: ...ords out of reach of children Do not cover the Baby Monitor with a towel or blanket Never use extension cords with power adapters Only use the power adapters provided Test this monitor and all its functions so that you are familiar with it prior to actual use Do not use the Baby Monitor near water Do not place the Baby Monitor near a heat source Only use the chargers and power adapters provided Do...

Page 10: ...o not try to replace it yourself Risk of explosion if battery is replaced by an unapproved battery type Dispose of used batteries according to their instructions FCC IC RF Radiation Exposure Statement Caution This Transmitter must be installed to provide a separation distance of at least 20 cm from all persons IC Radiation Déclaration d exposition Attention Cet émetteur doit être installé pour fou...

Page 11: ...WER ON OFF switch to the ON position to turn the Baby Unit on 3 Slide the POWER ON OFF switch to the OFF position to turn the Baby Unit off IMPORTANT The Baby Unit is able to operate without AC power for up to 3 hours with the support of the built in rechargeable battery Ni MH battery 3 6V 900mAh Please charge the unit for at least 16 hours before first time use The battery is not a user accessibl...

Page 12: ...nd Parent Units are switched on the display on the Parent Unit will show the color video captured by the Baby Unit If the baby s room is dark the video will display in black and white with a icon showing due to the infra red illumination by the Baby Unit 4 If there is no connection or you are out of range the video display will go off a symbol will appear on the screen and the Parent Unit will bee...

Page 13: ...ill display for 15 seconds The Blue LED at the top left will light up indicating that the adapter is plugged in and charging is continuing 2 While the power is ON and the adapter is plugged in the battery icon at the top right corner of the screen will show that the battery is charging The Charging LED at the top left of the Parent Unit will light up blue to indicate that the adapter is plugged in...

Page 14: ...on to select add and press the O button to confirm 4 Camera will pop up press the UP button or DOWN button to select the desired Camera and press the O button to start searching for a camera unit with press PAIR on cam shown Note If a camera is currently paired with the Parent Unit its camera location with a against it cannot be selected for a new registration 5 Press and hold the PAIR button on t...

Page 15: ... Tilt The camera can be remotely controlled from the Parent Unit when in a camera viewing mode 1 Press the UP button or DOWN button on the left side of the Parent Unit to tilt the camera up or down 2 Press the LEFT button or RIGHT button on the right side of the Parent Unit to pan the camera left or right 3 3 Night Vision Mode The Baby Unit has 8 high intensity infrared LEDs for picking up clear i...

Page 16: ...e sensor at the back of the Baby Unit will be displayed at the top left of the LCD screen in C or F see 4 7 Temperature scale for how to change The readings will turn RED if the temperature goes above 29 C 84 F or below 14 C 57 F The reading will change to HH C F if the temperature goes above 36 C 97 F The reading will change to LL C F if the temperature goes below 1 C 34 F The temperature reading...

Page 17: ...ar will pop up 2 Press the LEFT button or RIGHT button until is highlighted 3 Press the UP button or DOWN button to select from the 5 sounds available If a sound is selected it will repeat continuously until it is deselected or the TALK button is pressed The default setting is lullaby OFF 4 Press the M button to close the menu bar 4 4 Zoom 1 Press the M button and the menu bar will pop up with hig...

Page 18: ...ch paired camera If a camera is currently paired with the Parent Unit its camera location with a against it cannot be selected for a new registration 5 Press and hold the PAIR button on the underside of the Baby Unit until the Parent Unit finds the camera beeps and PAIR OK appears on the screen The video from the camera will then appear NOTE A camera can only be registered to one Parent Unit at an...

Page 19: ... button to select then press the O button to delete that registration NOTE You are not allowed to delete the camera if there is only one registered camera in the system 4 6 4 Scan cameras This function is only available when you have more than 1 Baby Unit Camera 1 Press the M button and the menu bar will pop up 2 Press the LEFT button or RIGHT button until is highlighted and the delete add view sc...

Page 20: ...o back on 4 9 View multiple cameras on screen This function is only available when you have more than 1 Baby Unit Camera When the Split Screen function is on you can view multiple cameras on the screen although only hear audio from one screen at a time 1 Press the M button and the menu bar will pop up 2 Press the LEFT button or RIGHT button until is highlighted 3 Press the UP button or DOWN button...

Page 21: ... 7 Mac OS 10 7 Chrome 24 Internet Explorer 9 Safari 6 Java 7 Firefox 18 0 Adobe Flash Player 15 0 Android System Version 4 2 or above iPhone iPad iOS Version 7 0 or above High Speed Wi Fi Internet At least 0 6 Mbps upload bandwidth per camera you can test your internet speed on this site http www speedtest net ...

Page 22: ...e ON position The Camera Unit must be within range of the Wi Fi router with which you want to connect Make sure that you have the password of the router for the setup process Behavior of the status Indicator LED Note You can only setup via a compatible smartphone or tablet and not via a PC Pairing and setting up Flashes slowly in red and blue Connected Flashes slowly in blue Paired but not connect...

Page 23: ...ne beep this means that the Camera is ready for setup 5 3 2 Download Hubble for Motorola Monitors App Go to Google Play Store to search for Hubble for Motorola Monitors Download Hubble for Motorola Monitors App from Google Play Store and install it on your Android device 5 3 3 Run Hubble for Motorola Monitors App on Android device Ensure that your Android device is connected to your Wi Fi router R...

Page 24: ...n the top right corner of the screen to add camera Picture A2 The following setup instructions will appear on the screen Picture A3 Plug in and switch on the camera and wait for a couple of minutes for it to warm up Tap Continue when the Camera LED starts to blink A2 A3 ...

Page 25: ... the underside of the Camera Unit for 3 seconds You will then hear a beep tone followed by a voice prompt indicating that the Camera is ready for pairing Tap Continue The App will automatically search for and connect to your Camera as shown in the pictures below Pictures A5 A6 The blue red color LED on the Camera Unit will flash A4 A5 A6 ...

Page 26: ...a few minutes for the Camera to connect to the Wi Fi network before showing the connection status Pictures A9 A10 If connection fails please tap Retry and repeat the steps starting from 5 3 4 Tap View Camera to view the video captured by the Camera Unit The LED indicator on the Camera Unit will flash in blue A7 A8 A9 A10 ...

Page 27: ... one beep this means that the Camera is ready for setup 5 4 2 Download Hubble for Motorola Monitors App Go to App Store to search for Hubble for Motorola Monitors Download Hubble for Motorola Monitors App and install it on your iPhone iPad 5 4 3 Run Hubble for Motorola Monitors App on iPhone iPad Ensure that your iPhone iPad is connected to your Wi Fi Router Run the Hubble for Motorola Monitors Ap...

Page 28: ...screen to add camera Picture i2 i2 The following setup instructions will appear on the screen Picture i3 i3 Wait for a couple of minutes for the Camera Unit to initialise and when the Camera LED indicator starts to blink press and hold the PAIR button on the underside of the camera then tap Continue ...

Page 29: ...ewing 29 ENGLISH The following will appear on the screen Select the Camera ID detected on your iOS device and tap Connect Pictures i4 i5 Name the location of your Camera Unit and tap Continue Pictures i6 i7 i4 i5 i6 i7 ...

Page 30: ...he Camera Unit will search for the Wi Fi network Picture i8 and display a list of available networks Picture i9 elect your Wi Fi network and tap Continue Picture i10 nter yourWi Fi password and tap Next Picture i11 i8 i9 i10 i11 ...

Page 31: ...s starting from 5 4 4 Tap View Live Camera to view the video captured by the Camera Unit The LED indicator on the Camera Unit will flash in blue i12 i13 It will take a few minutes for the Camera Unit to connect to the Wi Fi network before showing the connection status Pictures i12 i13 ...

Page 32: ... list Tap Cameras Tap Event Log to access th v e ideo record list that is triggered by Motion or Sound detection Tap Account to access user Profile subscription Plan Notifications setting Remote Connection Setting and About Hubble Photo Video Take a photo or record a video from your Camera Tap the Video icon to activate Video to function Tap and hold the red button start recording and release to s...

Page 33: ...ure goes beyond the High Low temperature that was set in your Account Two way communication Tap to activate the function Press the round button once to speak through the Camera Unit Toggle the button again to listen to the audio feedback from the Camera Unit Speaker Tap to toggle speaker on or off Zoom Slide the scroll bar on the right hand side of the screen to zoom in or zoom out You can also us...

Page 34: ...ions to set the sensitivity of Sound Detection Motion Detection and to set Alerts for High temperature Up to 33 o C or 91 o F Low temperature down to 10o C or 50 o F ap Settings to set Ceiling mount Brightness and Volume Add Camera Enter Add Camera procedures Delete All Events Tap to delete all events Select Events Check the box to select recorded event s Edit Events Tap to select and delete event...

Page 35: ...Settings by following the menu instructions 5 7 Procedure for Resetting the Camera Note If your Camera is moved from one router e g home to another e g office oryouhaveCamerasetupissues thentheCameramustbereset Please reset the Camera with the following procedures 1 Slide the ON OFF switch to OFF 2 Press and hold the PAIR button While continuing to hold the PAIR button slide the ON OFF switch to O...

Page 36: ...e symbol on the product user s guide and or box indicates this Some of the product materials can be re used if you take them to a recycling point By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment Please contact your local authorities in case you need more information on the collection points in your area Dispose of the...

Page 37: ...damage to the product which is not covered by the warranty Keep your Digital Video Baby Monitor away from hot humid areas or strong sunlight Do not let the Digital Baby Monitor get wet Every effort has been made to ensure high standards of reliability of your Digital Video Baby Monitor However if something does go wrong please do not try to repair it yourself contact Customer Service for assistanc...

Page 38: ... audio alerts You can reactivate the screen by pressing any button Registration If the Baby Unit has lost its link with the Parent Unit Try recharging or replacing the battery pack on both the Parent Unit and Baby Unit If the Baby Unit is too far away it may be going out of range so move the Baby Unit closer to the Parent Unit Reset both the Parent Unit and Baby Unit by disconnecting them from the...

Page 39: ...ry moving the Parent and or Baby Unit to different positions in the rooms Noise interference on your device To avoid background noise or echoes ensure that there is enough distance between your device and the Wi Fi Camera Unit Use of other 2 4 GHz products such as Bluetooth systems or microwave ovens may cause interference with this product Keep the Wi Fi Camera Unit at least 5 feet away from thes...

Page 40: ...lbesent to your registered email address Account I am unable toreceive a newpasswordalthough I have used the Forgot password option 1 The e mail might have been sent to your Junk Mail Folder Please check your Junk Mail Folder 2 There might be a delay in getting your e mail Please wait a few minutes and refresh your email account Connectivity Issues I get a message We are having problems accessing ...

Page 41: ...shold is not right You can Adjust Sound Sensitivity to trigger notifications under Camera Setting menu Setting Up While I am adding a new Camera to my account I am not able to find any Cameras to add If you are trying to add a Camera which has previously been added into your account or another account you will firsthavetoresettheCamera This can be done by pressing and holding the PAIR button at th...

Page 42: ... Wi Fi connected device but is not currently linked with any of them Connectivity Issues I am not able to access my Camera Please check if the Camera is within Wi Fi range IftheLEDonyourCamera is flashing slowly pleasetryto movethe Camera closertotherouterforbetter Wi Fi connectivityandtryagain Setting Up During setup on devices for Android and iOS I am not able to find my Camera during the last s...

Page 43: ...l Which platforms are supported for accessing my Camera Minimum requirement Windows 7 Java browser plug in needed Mac OS version 10 7 Chrome version 24 Internet Explorer version 9 Safari version 6 Java version 7 Firefox version 18 0 Adobe Flash Player 15 0 Android 4 2 iPhone iPad iOS version 7 0 General I do not hear any sound when I am accessing a remote Camera You can tapon the speakericon in th...

Page 44: ... App for Android and iOS devices Android Open the Google Play Store on your Android device Select Search Type in Hubble for Motorola Monitors The results will show the Hubble App Select to install it iOS Device Open the App StoreSM Select Search Type in Hubble for Motorola Monitors The results will show the Hubble App Select to install it Setting up When the video is cut off the application attemp...

Page 45: ...streaming will go through the remote server This allows for unlimited user access to a single Camera at one time Connectivity issues I found interference caused by my other webcam devices Video streaming performance is related to internet bandwidth especially if you have 2 or more video streaming devices that are working through the same router ...

Page 46: ...h this product that it manufactured to be free from defectsin materials and workmanship under normal consumer usage for the period outlined below This Warranty is your exclusive warranty and is not transferable THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE PROVINCE OR COUNTRY FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS I...

Page 47: ...NSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE WHETHER IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINA...

Page 48: ...ies for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of MOTOROLA or BINATONE are excluded from coverage Use of Non Motorola branded Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from cover...

Page 49: ...o obtain service or information please call You will receive instructions on how to ship the Products or Accessories at your expense and risk to a BINATONE Authorized Repair Center To obtain service you must include a the Product or Accessory b the original proof of purchase receipt which includes the date place and seller of the Product c if a Warranty card was included in your box a completed Wa...

Page 50: ...the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate...

Page 51: ...e must accept any interference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio...

Page 52: ...contact Customer Service if it needs replacing 10 Technical Specifications BABY UNIT Frequency 2402 MHz to 2477 MHz Image sensor Color CMOS 1M Pixels Operating Temperature 0o C 45o C IR LED 8 pcs Power Adapter BQ12G 0501500 U Becky or MLF A250501500CU MLF Input 100 240V AC 50 60Hz 400mA Output 5 0V DC 1500mA WARNING Use only with supplied power supply ...

Page 53: ... steps Volume Control 8 steps Off Power Adapter BQ06A 0501000 U Becky Input 100 240V AC 50 60Hz 300mA Output 5 0V DC 1000mA WARNING Use only with provided power supply Battery built in Lenovo BL253 3 8V 2000mAh Lithium Ion Polymer rechargeable battery pack gives up to 5 hours operation WARNING Do not attempt to replace the battery but contact Customer Service if it needs replacing ...

Page 54: ...ice mark of Apple Inc Google Play Android and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance Internet Explorer and Windows are trademarks of the Microsoft group of companies Firefox is a registered trademark of the Mozilla Foundation Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated Java is a registered trademarkofOracleand...

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