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We like to help. 

Please visit our support Website or call our support 
specialists. Our Website has our Motorola Mentor 
information, and also provides returns and warranty 
information. 

www.motorolacable.com/support 

Email:  [email protected]

 

Phone:  800-753-0797

 

 

Limited Warranty 

MTRLC LLC warrants this product against defects in 
material and workmanship for a warranty period of 2 
years. To read the full warranty, please go to 
www.motorolacable.com/warranty 

Summary of Contents for MB7220

Page 1: ...Quick Start Cable Modem MB7220 ...

Page 2: ...Packaged with your modem Power Cube Coax Wrench Ethernet Cable Velcro Cable Tie Para una Guía de Inicio Rápido en español por favor vaya a www motorolacable com MB7220IR ...

Page 3: ...own on the next panel Connecting to a Coax Cable On the next panel you ll need to connect your modem to a live coax cable Sometimes a cable will already be available Sometimes there s a coax wall jack available and you connect to the jack with a coax cable Your modem can also share a coax cable attached to a TV by using a coax splitter ...

Page 4: ...utton ETHERNET LAN Here you can connect a computer router HDTV game station or other Ethernet capable device COAX Connect a live coax cable to the modem s COAX connector as discussed above Tighten the nut so it s finger tight You may want to use the supplied wrench Make the connection snug but not over tight ...

Page 5: ...y take up to 15 minutes You should have a recent cable bill handy because it has your account number and you ll probably need that If you re asked for information about your cable modem you can find this on the label on the bottom of the modem Activate For some service providers you activate by calling them Many service providers including Comcast and Cox prefer that you activate by opening the We...

Page 6: ...list is subject to change Comcast 1 855 652 3446 Time Warner 1 855 704 4503 Bright House 1 888 289 8988 Suddenlink 1 877 794 2724 Cable One 1 877 692 2253 Cox 1 888 556 1193 RCN 1 866 832 4726 Once your cable modem is registered either online or by phone your service provider will provision your cable modem service Typically this takes less than 5 minutes but in some cases this may take 30 minutes...

Page 7: ...ble modem s Ethernet cable into the router s WAN port You may need to disconnect the cable from your computer first 3 Power up the cable modem Wait for the ONLINE light to be solidly lit 4 Power up the router Wait for the router to complete its power up sequence 5 The LAN light on your modem should be lit to show the Ethernet connection to your router Follow your router s instructions for setting ...

Page 8: ...ating bonded channel s Blue ON Bonded with 2 or more channels OFF Upstream not connected Downstream Green or Blue Green Blinking Scanning for DS channel Green ON Connected on 1 downstream channel Blue Blinking Negotiating bonded channel s Blue ON Bonded with 2 or more channels Power Green ON Cable modem power on OFF Cable modem power off If a blue light blinks continuously this indicates partial s...

Page 9: ...is live You can check that by using it with a TV Check that you provided the correct setup information to your cable service provider Contact your cable service provider to make sure they ve turned on your Internet service What if my cable modem has been working then stops working First turn your cable modem off for at least 8 seconds then on to see if that fixes the problem If the modem s lights ...

Page 10: ...g your cable modem nearer to where the coaxial cable comes into your home This lets you see whether your home s cabling is a problem If you re using a splitter with your cable modem try the cable modem without the splitter to see if that helps If it does you may need to get a better splitter What if I m told that my cable modem isn t approved for my cable modem service That s probably not true Lea...

Page 11: ...n and also provides returns and warranty information www motorolacable com support Email support motorolacable com Phone 800 753 0797 Limited Warranty MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years To read the full warranty please go to www motorolacable com warranty ...

Page 12: ...ement This device complies with Class B Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Only coaxial cables are to be used with this device in order to ensure compliance with FCC emissions limits Accessories...

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