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the scanning industry. Through the experience
gained from deploying over 15 million scanners
around the world in nearly every industry,
Motorola delivers well-developed designs that
meet the unique needs of your environment.
Whether you have clerks at the register ringing
up purchases or in the aisles performing price
checks, employees in the backroom taking
inventory or receiving shipments, or healthcare
workers at a patient bedside verifying patient
identity and medication orders, you can count
on Symbol’s general-purpose scanner family
from Motorola for the industry-leading technology,
ergonomics and scanning performance you
need to ensure maximum productivity — and
maximum return on investment.
Service and support with comprehensive
coverage
Motorola products are known for their durability
and reliability. Yet even the most durable products
need a maintenance plan and a support strategy.
After all, accidents happen — and when they
do, you’ll want to know the support you need
is right at your fingertips to keep your business
systems running at peak performance.
Advance Exchange Support
is ideal for
mission-critical applications. Rather than waiting
for your device to be repaired, Motorola uses
an advance exchange process and overnight
shipping to get a replacement unit to you as
quickly as possible. Replacement units are pulled
from a Motorola-owned pool so you don’t have to
buy or manage your own spares, and Motorola
pays the shipping costs in both directions. Best
of all, this service includes Comprehensive
Coverage, which extends your investment
protection beyond normal wear and tear to cover
plastics, exit windows and other components
that are accidentally damaged during usage.
Service Center Support
enhances warranty
coverage by providing a fast three-day turnaround
time for products needing repair. As with our
Advance Exchange Support offering, Service
Center Support includes telephone access
to the Motorola technical support team for
troubleshooting. In addition, it gives you the peace
of mind of knowing your equipment is expertly
repaired to its original factory specifications.
Both of these programs are available with
Service from the Start — a prepaid service
program that provides multiple years of
coverage at significant cost savings when
purchased alongside the hardware.
Ask your Motorola sales representative
which plan is best for you.
