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Motorola i2000, User Manual

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73

Private/Group Mode

Nextel Direct Connect

®

Nextel Direct Connect is a revolutionary way to communicate with your co-
workers and clients...for a fraction of the cost of traditional cellular calls.

You may want to talk to a co-worker right away, but you don’t want to page that 
person or leave a lengthy message. With Nextel Direct Connect’s Private Call 
feature, you can find them wherever they are in your home coverage area.

Or, maybe you need to communicate a last-minute schedule change to your 
sales people... all 100 of them. It’s easy with Nextel Direct Connect’s Group 
Call. This digital two-way radio feature lets you contact all of them at once!

In addition, Nextel has created Nextel Business Networks

SM

, which allows you 

to communicate with individuals outside as well as inside your company. These 
Networks link Nextel customers in similar industries or geographic regions. So, 
if you need to reach a client, vendor, or contractor instantly, work smarter by 
joining the Nextel Business Networks. For more information, call 1-888-
NEXTEL2 (1-888-639-8352).

NOTE: Nextel Direct Connect

®

 will only work in your home market area.

This section includes everything you will need to know to take advantage of 
Nextel Direct Connect (two-way radio) service:

Using the Private/Group Speaker

Page 74

Placing Private Calls

Page 74

Receiving Private Calls

Page 75

Quickstore of Private IDs 

Page 75

Sending a Call Alert

Page 76

Receiving/Responding to a Call Alert

Page 76

Call Alert Queuing

Page 77

Group Calls

Page 77

Group-Silent Programming

Page 79

Summary of Contents for i2000

Page 1: ...Nextel iDEN Digital Multi Service Phone i2000TM Phone User s Guide NTN9110A NTN9110A ...

Page 2: ... NOTE Remove the plastic film lens protector from the display 1 Tear off the Quick Reference Card located on the back cover complete the information and keep it handy 2 Read Safety and General Information 3 Familiarize yourself with the Table of Contents 4 Read Getting Started which includes a Quick Guide to i2000 Phone Functions 5 View the i2000 Phone Video included in the box ...

Page 3: ...ing Your i2000 Phone On Off 13 Your Phone s SIM Card 14 SIM Card Personal Identification Number PIN 14 Entering the PIN 14 Keypad Lock 18 Activating Your i2000 Phone 20 Your Nextel Phone Status 21 Display Icons 22 Modes and Menus 23 Quick Guide to i2000 Phone Functions 24 Phone Mode 24 Private Mode 25 Group Mode 25 Creating Editing and Using Stored Lists 26 Creating Editing and Using Stored Lists ...

Page 4: ... Sent Calls 37 Nextel Voice Mail Service 38 About This Section 38 Voice Mail Features Basic 38 Setting Up Your Voice Mailbox from Within the U S 39 New Message Indicators 39 About Voice Mail Menus 40 Logging Into Voice Mail 40 Listening Options 41 Listening Options Quick Reference List 42 Listening to New Messages While Overseas 43 Saving Deleting Messages 43 Choosing Order to Play Unheard Message...

Page 5: ... a Page 64 Web Paging 64 E Mail Paging 65 Numeric Paging 65 Operator Assisted Paging 65 Nextel WorldwideSM Service 66 Nextel Worldwide Service 66 About This Section 66 Setting the Way Your Phone Searches for Networks 66 Manually Searching for a Network 67 Creating Your Phone s Network Priority List 68 Private Group Mode 73 Nextel Direct Connect 73 Displaying Your Private ID 74 Using the Private Gr...

Page 6: ... 84 Programming Menus 86 Programming Menus Shortcut and Options 86 Ordering Information 90 Accessories 91 Accessories 91 About This Section 91 Other Important Information 98 About This Section 98 Nextel Customer Care 98 Understanding Status Messages 98 Nextel Terms and Conditions of Service 100 Safety and General Information 103 Warranty Information 110 Patent and Trademark Information 116 Index c...

Page 7: ...Just as you protect your credit and bank cards with a PIN you can safeguard your phone with a PIN to prohibit unauthorized use Lastly before you get started please refer to the i2000 Phone Features Bookmark attached to the front cover of this guide You can use this bookmark as a placeholder It has a picture of the i2000 phone with all of the components clearly labeled Also the back of this guide i...

Page 8: ... phone will automatically search for iDEN and GSM network coverage to broaden your communication possibilities around the world Learn more about this valuable service in this section Page 68 Nextel Direct Connect An innovative feature for communicating instantly with one or more co workers at a fraction of the cost of cellular calls Read more about Nextel Direct Connect in this section Page 75 Pro...

Page 9: ...Service when traveling overseas call 1 201 531 5202 This Customer Care number will be toll free from your Nextel handset both domestically and internationally International and Domestic Coverage Rates and other information is also available at www nextel com For domestic customer care issues including billing issues general service needs or to order additional services call Nextel Customer Care at...

Page 10: ...ee Using Hands Free Speakerphone on page 35 Ever head for a meeting and forget the company s address Have your assistant send a text page to your i2000 phone That s right you can receive text and numeric pages right to your i2000 phone For details see Text and Numeric Paging on page 63 Need to remind everyone on the committee you chair about an upcoming meeting Create a Group List for any committe...

Page 11: ...nal Network and Nextel Worldwide Service In addition the i2000 phone s international dialing function makes staying in touch simple See Placing International Calls With Plus Dialing on page 34 After a long business trip out of the country do you dread your return knowing that dozens of new messages are waiting for you The i2000 phone lets you retrieve your voice messages while you re traveling ove...

Page 12: ...10 www nextel com ...

Page 13: ...er After attaching the battery charge it while the phone is off for at least three hours before you use it for the first time After the initial charging the battery can be charged more quickly Remove the battery from the protective case provided in the original packaging When the battery is not attached to the phone store it in this case Batteries Attaching Detaching and Charging Page 11 Turning Y...

Page 14: ...e battery area located on the back of the phone as shown in the picture 2 Press down on the bottom of the battery until you hear a click 1 If the phone is turned on press f until the message Powering Off dis plays 2 Press the latch on the battery cover upward and pull the battery outward and away from the phone 1 Make sure your i2000 phone is facing you 2 With the logo on the accessory connector f...

Page 15: ...d 1 Extend the antenna 2 Press and hold f until the status light glows red 3 When the Enter SIM PIN screen displays enter your SIM PIN For more information see SIM Card Personal Identification Number PIN on page 14 4 Press o under Ok As your phone connects to the Nextel National Network you will see a Welcome to Nextel message and a connecting message When Phone Ready appears on the display you ar...

Page 16: ...er PIN To prevent unauthorized use of your phone your SIM is protected by a PIN Each time the i2000 phone is turned on a PIN must be entered You can later change or disable your PIN if desired NOTE Disabling your PIN enables anyone to use your phone If you disable your PIN you still must keep the SIM card in the phone to make calls Entering the PIN By default your phone is automatically set to ask...

Page 17: ...r Ok 5 At the Change PIN screen press o under Ok 6 At the Old PIN screen enter your current PIN then press o under Ok 7 At the New PIN screen enter your new PIN then press o under Ok 8 At the Repeat New PIN screen enter your new PIN again then press o under Ok 9 Press o under Exit to return to Phone Ready a 1 b Exit Ok 46 Change SIM PINs Cancl Ok a 1 b New PIN ...

Page 18: ...o display the PIN Unblocking Key PUK screen Make sure no asterisks appear on the screen before you begin to enter the PUK digits To delete asterisk s press until asterisk s are deleted 3 Enter your PIN Unblocking Key PUK As you enter it the Enter PUK screen appears and an asterisk appears for each character This prevents others from seeing your PUK Immediately go to the next step 4 Press o under O...

Page 19: ...ess 4 then 7 The 47 Require SIM PIN On screen displays indicating that the PIN requirement is set 4 Press o under Off 5 Enter your SIM PIN 6 Press o under Ok 7 Press o under Exit 1 From the Phone Ready screen press n until you see the Prgm menu option 2 Press o under Prgm 3 Press 4 then 7 The 47 Require SIM PIN Off screen displays indicating that the PIN requirement is off 4 Press o under On 5 Ent...

Page 20: ...the backlight If the phone is in a charger the backlight will always be illuminated Keypad Lock The i2000 phone includes a Keypad Lock feature that enables you to quickly lock the phone s keypad to avoid inadvertently pressing keys or placing calls Once Keypad Lock is activated you can only perform the following tasks unless you receive an incoming call page etc Turn your phone On Off Unlock the k...

Page 21: ...pad lock will be temporarily suspended You may perform the following NOTE If you have disabled the Message Mail Notification feature only theu icon will display You will not receive the Read Now Later options From the Phone Ready screen simultaneously press and The message Keypad Locked displays on your phone Press e to answer the call Or Press o under End to send the call to voice mail and reacti...

Page 22: ... Sales Representative your phone should be active already If there is a separate activation sheet in this package simply follow the step by step instructions included If your display reads No Service or doesn t change to the Phone Ready screen when you turn on your phone and you know you are in a Nextel coverage area call Nextel Customer Care at 1 800 639 6111 When traveling overseas call 1 201 53...

Page 23: ...ervice or out of coverage area If you are in a coverage area keep your phone on and it will continue trying to connect every two minutes If you cannot connect after 15 minutes call Nextel Customer Care at 1 800 639 6111 When traveling overseas call 1 201 531 5202 This Customer Care number is toll free from your Nextel handset both domestically and internationally Flashing Green In service Ready to...

Page 24: ... have new unplayed messages t New Text and Numeric Paging Flashing Indicator Indicates that you have new incoming pages u Unread Text and Numeric Paging Indicator Indicates that you have unread but saved pages q VibraCall Indicator Indicates that the Vibrate All option is turned on Your i2000 phone will vibrate instead of emitting ring tones 1 2 Active Line Indicator Indicates the active phone lin...

Page 25: ...is activated there are various menu options within each mode that allow you to access different functions To switch between menu options follow the steps below Mode What the Display Looks Like Function Phone Mode To make cellular phone calls Private Mode To make private two way radio calls using Nextel Direct Connect Group Mode To make group two way radio calls using Nextel Direct Connect 1 Press ...

Page 26: ...mber 1 Press n until you see Prgm Press o under Prgm and enter 1 2 Press o under Ok 3 Enter your phone number 4 Press o under Store 5 Press o under Exit NOTE Your phone number is automatically programmed when you receive your first call Displaying Your Phone Number 1 Press n until you see Prgm Press o under Prgm 2 Press 1 3 Press o under Exit Making a Phone Call Using the keypad enter the desired ...

Page 27: ... names press s Select the name of the individual you would like to call or enter the Private ID number To place the call press and hold the Nextel Direct Connect Push To Talk button Wait for the chirp then speak into the microphone To listen release the Nextel Direct Connect Push To Talk button Function Action Sending a Group Call From the Group Ready mode your most recently used talkgroup display...

Page 28: ... Plus Dialing will enable you to create stored lists that will save time when placing calls About This Section This section includes instructions for the following tasks Storing Names and Numbers This programming function allows you to store up to 100 names phone numbers and private ID numbers Your i2000 phone will automatically assign the next available speed dial number which you can change Once...

Page 29: ...r Y you must press the 9 key 3 times quickly Also you can press and hold to change the case of the letter you just entered lower to upper and upper to lower case The default style is upper case NOTE Press l to delete a letter Press r to insert a space After you have entered the name press o under Store 5 Enter Phone Number displays Enter the area and phone number Also you may use the Plus Dialing ...

Page 30: ...on the stored data would look like this 17035551234P P1234 In this example the first eleven digits represent the number that must be dialed to access your voice mail The P represents a 3 second pause The interrupts your greeting The second P represents another 3 second pause The last four digits represent your personal PIN You can use this feature not only to enter personal PINs and passwords but ...

Page 31: ...ss r until the desired entry appears Press o under Ok 6 Edit the desired information Number Name Speed Dial Number and press o under Store If you do not wish to edit one or more of the components just press o under Ok 7 Press o under Exit until you see the Phone Ready screen 1 Press n until you see Prgm 2 Press o under Prgm and enter 2 then 2 3 Press o under Ok The Edit Entry screen displays 4 Pre...

Page 32: ... o under Prgm and enter 2 then 1 to erase a Phone entry or 2 2 to erase a Private ID entry 3 At the Phone or Prvt ID List Edit screen press o under Ok 4 Press s at the Edit Entry screen until you see Erase Entry 5 Press o under Ok 6 Press s until the desired entry appears 7 Press o under Ok 8 Press o under Yes at the Erase screen 9 Press o under Exit until you see the Phone Ready screen ...

Page 33: ...using the following instructions Or you can wait for your first incoming call when it is automatically entered NOTE If your Nextel phone has two lines your phone number for the second line will not be automatically entered with the first incoming call to that line You must manually program the number First select the line for the phone number that you want to program and then continue For more inf...

Page 34: ...s n until you see the Prgm menu option 2 Press o under Prgm and press 1 3 Press o under Ok After phone number is programmed option will read Edit 4 Enter your phone number 5 Press o under Store 6 Press o under Exit to return to the Phone Ready screen 1 Press n until you see Prgm 2 Press o under Prgm 3 Press 1 4 Press o under Exit 1 From Phone Ready enter the number using the keypad 2 Press e to pl...

Page 35: ...croll Name Search Speed Dial To Clear One Digit To Clear All Digits To Cancel Press o under Cancl 1 From Phone Ready press s to select the individual you want to call 2 Press e 1 Press o under Name 2 Using the keypad enter the first letter of the desired name 3 Press s to scroll names if necessary 4 Press e 1 Press n until you see the Spd option 2 Press o under Spd 3 Enter the speed dial number 4 ...

Page 36: ...be available in all areas Contact Cus tomer Care at 1 800 639 6111 When traveling overseas call 1 201 531 5202 This Customer Care number will be toll free from your Nextel handset both domestically and internationally Placing International Calls With Plus Dialing Placing international calls has never been easier The i2000 phone and Nextel Worldwide Service includes access to multiple networks so y...

Page 37: ...ay have difficulty hearing a caller s voice or messages Muting the phone which places you in listen only mode may resolve this problem 1 Press and hold 0 for two seconds A 0 appears then changes to a NOTE The network translates the into the appropriate interna tional access code needed to place the call 2 Enter the country code and phone number 3 Press e 1 From Phone Ready enter the number you wan...

Page 38: ...a your i2000 phone temporarily stores the caller s phone number in your Last 10 Received Calls list Your screen displays a flashing message with the number of missed calls Press any key to clear the flashing indicator Retrieving Missed Calls 1 Press o under Spkr The Spkr option flashes while the speaker phone is on 2 Press o under Mute The display changes from Phone In Use to Phone Mute Press o un...

Page 39: ...ns 3 Press s to scroll entries Press o under Store to store the number in the first available storage space 4 Enter the name using the keypad Notice each key has a number and several letters To select different letters on a key quickly press the key until the desired letter displays For example to enter the letter Y you must press the 9 key 3 times quickly 5 Press o under Store after you have ente...

Page 40: ...tures you can access They are also covered in this chapter After you access Voice Mail an automated system tells you each menu option and which button to press to make a menu selection Voice Mail Features Basic Page 38 Setting Up Your Voice Mailbox from Within the U S Page 39 New Message Indicators Page 39 About Voice Mail Menus Page 40 Logging Into Voice Mail Page 40 Listening Options Quick Refer...

Page 41: ...phone will alert you every 30 seconds of new Voice Mail messages 1 Using your Nextel phone dial your 10 digit Nextel Personal Telephone Number PTN If you are calling from a phone other than your Nextel i2000 phone dial your 10 digit Nextel Personal Telephone Number PTN When you hear the greeting press to access your voice mail account 2 When prompted enter your password New users should enter the ...

Page 42: ...into your account the system gives you a list of options To listen to new messages you must select the appropriate option After each message the system gives you another list of options These options enable you to tell the system what to do with each message i e save delete etc If you activate Nextel s Automatic Playback feature however the system will automatically play and save new messages see ...

Page 43: ...ved and those in preparation see Voice Mail Features Advanced on page 47 for information on in preparation messages An exclamation point indicates an urgent message 5 Press o under Dial to log into Nextel s Voice Mail System Phone In Use displays as you are connected to the network 6 When prompted enter your password 7 Proceed as desired then exit Voice Mail see About Voice Mail Menus on page 40 o...

Page 44: ...ing or after it has played Play new unheard messages only Press 1 then 1 Replay previous six seconds Press 1 Rewind to beginning of message Press 1then 1 Pause continue the current message Press 2 Fast forward 6 seconds Press 3 Fast forward to end of message Press 3then 3 Play the date and time stamp Press 5then 5 Copy a message to another subscriber See Voice Mail Features Advanced on page 47 Pre...

Page 45: ...ssages for 30 days All mes sages are automatically deleted after 30 days 1 From the Phone Ready screen press o under Mail to open the Mail screen 2 Voice Mail should be highlighted to indicate that it is selected If it isn t selected press 1 to select it An asterisk indicates new messages 3 Press o under Ok The Voice Mail screen appears 4 Press o under Dial NOTE If you hear a message that says Ent...

Page 46: ...ptions Menu 3 Press 4 to access Personal Preferences 4 Press 2 to access Playback Preferences 5 Press 1 to select preference Follow the prompts until you have set your desired preferences 6 Exit Voice Mail see About Voice Mail Menus on page 40 or hang up to end the call 1 Log into voice mail see Logging Into Voice Mail on page 40 and fol low steps 1 through 6 2 Press 4 to access Personal Options 3...

Page 47: ...ubscriber of Operator Assisted Paging Contact Nextel Customer Care for more information Press 9 for other options after pressing 9 the caller will need to press 5 for Delivery Options which enables them to mark the message as Urgent Private etc Press to skip the greeting and record message immediately Sample Greeting Below is a sample greeting You can add the above options as you see fit Hello you...

Page 48: ... steps 1 Log into voice mail see Logging Into Voice Mail on page 40 and fol low steps 1 through 6 2 Press 3 to change your Greeting 3 Press 1 to play 2 to record or 3 to delete your active greet ing 4 Record your message and press when you have finished 5 Exit Voice Mail see About Voice Mail Menus on page 40 or hang up to end the call 1 Log into voice mail see Logging Into Voice Mail on page 40 an...

Page 49: ...g Mailbox Numbers To send a message to another mailbox enter the mailbox number 10 digit telephone number of the Nextel customer The name response of the recipient plays if it is recorded Using Group Lists Enter the one or two digit Group List Number You must have previously created this list See Working With Group Lists on page 50 To record and send a message proceed to the table below 1 Log into...

Page 50: ...the message to be delivered Important Once a message has been sent for future delivery it cannot be retrieved or deleted 1 Log into voice mail see Logging Into Voice Mail on page 40 2 Press 2 to record a message 3 Record your message and press when you have finished record ing 4 Press 5 for delivery options 5 Press the number that corresponds with the desired delivery option Press 1 for Urgent Pre...

Page 51: ...o record your greetings To record your greetings follow the steps below Greeting 1 Generic Greeting 24 hours a day 7 days a week This is the default setting if you haven t activated your greeting schedule Greeting 2 Morning Greeting 7 30 a m 11 59 a m Monday Friday Greeting 3 Afternoon Greeting Noon 6 00 p m Monday Friday Greeting 4 All Hours 24 hours a day 7 days a week Greeting 5 All Hours 24 ho...

Page 52: ...see Using Group Lists on page 47 Creating Group Lists To set up a Group List follow the steps below 1 Log into voice mail see Logging Into Voice Mail on page 40 2 Press 3 to reach the Greetings menu 3 Press 9 to activate your greeting schedule 4 Exit Voice Mail see About Voice Mail Menus on page 40 or hang up to end the call 1 Log into voice mail see Logging Into Voice Mail on page 40 2 Press 4 to...

Page 53: ...add a new recipient 7 Press to save your changes 8 Exit Voice Mail see About Voice Mail Menus on page 40 or hang up to end the call 1 Log into voice mail see Logging Into Voice Mail on page 40 2 Press 4 to access Personal Options 3 Press 2 to access Group Lists 4 Press 3 to delete a group list 5 Enter the number of the Group List you want to delete The system will play the name of the group list 6...

Page 54: ...r Enabling Disabling Message Forwarding 1 Log into voice mail see Logging Into Voice Mail on page 40 2 Press 4 to access Personal Options 3 Press 5 to modify Forwarding Options 4 Select the applicable option below To create a forwarding number press 2 If you have already created a forwarding number press 2 to modify the number 5 Exit Voice Mail see About Voice Mail Menus on page 40 or hang up to e...

Page 55: ...The first day of the month is 01 the second day of the month is 02 etc Pager Notification If you have purchased a pager and you would like your pager to notify you of incoming messages to your i2000 phone when it is turned off you can activate this feature To do so call Nextel Customer Care at 1 800 639 6111 or dial 611 from your Nextel phone 1 Log into voice mail see Logging Into Voice Mail on pa...

Page 56: ... clock format 1 Log into voice mail see Logging Into Voice Mail on page 40 and fol low steps 1 through 6 2 Press 4 to access Personal Options 3 Press 3 to change Pager Notification Options 4 Select the applicable option below If Pager Notification is enabled press 3 to disable it If Pager Notification is disabled press 3 to enable it Press 4 to enable notification of urgent messages only 5 Exit Vo...

Page 57: ...y default Call Waiting is always ON unless you turn it OFF for a specific call If you re on a call and you receive a second call you will Hear a tone and See a message on your display informing you of another incoming call At that point select one of the following options and follow the related instructions NOTE If your phone is activated with two lines and you select the Call Waiting option for o...

Page 58: ... Mail customer the call will be forwarded to your Nextel Voice Mailbox Press o under Hold Your phone will refer to the first call as Call 1 and the second call as Call 2 If call 1 is on hold your display will read Call 1 Hold 7035551234 Press e 1 Press n until you see Wait then press o under Wait 2 Press o under Off Call Waiting will be disabled for one call and will automatically reset to On when...

Page 59: ...te The instructions below tell you how to use Call Forwarding Turning On Call Forward 1 Place or receive a phone call 2 Press o under 3way to place the first call on hold 3 Enter the phone number for the second individual you want to call and press e 4 After you reach the second individual press o under 3way Both numbers will appear on your display 1 Press n until you see Forwd 2 Press o under For...

Page 60: ...the caller s phone does not have Caller ID block A caller s name will be displayed on your Nextel phone only if you previously programmed it in your phone list with one or more of the following the caller s 10 digit Nextel phone number 703 555 9999 the caller s 11 digit regular number 1 703 555 9999 the caller s international number 1 703 555 9999 For more information see Creating Editing and Usin...

Page 61: ...xample home billing 2 The following settings are independent for each phone line When you enable a setting it applies only to the active line Ringer Volume Selectable Ring Styles Call Forwarding One minute Beep Automatic Display Timer Resettable Timer Total Call Timer Block Setting What This Setting Does To Set Per Call Blocking Selectively blocks delivery of your phone number to other Caller ID u...

Page 62: ... line regardless of the active line setting If the call is on the same line as the currently active line the active line icon simply flashes If the call is on the line that is not currently active the active line icon remains lit and the additional line icon flashes If you are on a call on one line 1 Press n until you see Line2 If you are on Line 2 you will see Line1 2 Do one of the following Pres...

Page 63: ...active in the last line selected 2 You can do one of the following to the active line To end call press e You will automatically revert to the original call Or to place the current call on hold press o under Hold To toggle between the two calls press ounder Hold again ...

Page 64: ... are busy on another call Alert you of a new text or numeric page even if you are on another call Store a page if you are using Nextel Direct Connect and deliver it upon completion of the call Store the page if you are outside of the coverage area and deliver it as soon as you are back in a coverage area Attempt continuous delivery of pages until successful for up to 7 days With Nextel Text and Nu...

Page 65: ...ly followed by your first page 2 Press o under Read 3 Use the on the side of the phone to scroll through messages Press o under Later The c icon will stop flashing but theu icon will remain on the display to remind you that you have a page 1 While in Phone Ready mode see Modes and Menus on page 23 press o under Mail 2 If Mesg Mail isn t highlighted already press 2 to select it 3 Press o under Ok 4...

Page 66: ...al or yourself type the applicable 10 digit Nextel phone number for example 7035551234 in the To field To send a Group Page select Group Paging under Options on the left side of the browser page In the To field type an individual s 10 digit Nextel phone number Next click the Add button The information is inserted in a new window and the To field is cleared so you can enter another 10 digit Nextel ...

Page 67: ... or call 1 800 639 6111 or dial 611 from your Nextel phone 5 Click Send Page to send the message The Clear button removes the information from every field 6 A new browser page opens with a copy of your message the recipient s telephone number and a Claim Number You can write down the Claim Number to check on the delivery status later 1 Visit Nextel s home page at www nextel com 2 Select Send a Pag...

Page 68: ...r phone will first search for an iDEN network If it cannot locate one it will automatically search for a GSM network NOTE This is the recommended setting which reduces network regis tration time Roam This option is useful when you are in an overlapping system coverage area and have no preference for either the iDEN or the GSM network Your i2000 phone will switch between iDEN and GSM until it finds...

Page 69: ...ually Searching for a Network While you are on a GSM network you can perform an automatic or manual search for available networks A manual search allows you to view the available networks and make a selection rather than use the network automatically selected by the Nextel Worldwide Service 1 Press n until you see the Prgm menu option 2 Press o under Prgm 3 Press 5 then 5 Press o under Ok 4 Press ...

Page 70: ...choices The network choices appear in the following order Home Preferred Available 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 3 Press 5 then 8 Press o under Ok 4 The Add New Entry screen displays If you have not added any entries the Network List Empty screen displays before the Add New Entry screen 5 At the Add New Entry screen press o under Ok This selection opens a net...

Page 71: ...er that already has a stored network name you will erase the stored name 7 At the preferred network screen for example UK Cellnet Pref _ assign a number 1 through 8 to the network name The number that you assign provides the priority in which the phone looks for the systems when it is scanning the preferred list of networks 8 Press o under Store 9 Repeat steps 5 6 and 7 to add additional networks ...

Page 72: ...een to return to Phone Ready 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 3 Press 5 then 8 Press o under Ok 4 The Add New Entry screen displays Press s until you see the Erase Entry screen 5 Press o under Ok 6 Press s to view the network choices for each screen 7 Press o under Ok when the screen displays the network you want to erase 8 Press s to scroll through the list of ...

Page 73: ...etwork code 7 Press o under Store The Enter Name screen then appears 8 Enter the network name Using your phone s keypad press the key that has the character s you want to enter Each key on your phone has 3 to 4 letters Whenever a key is pressed the first character shown on that key will appear first To change letters quickly press the key until the desired letter appears For example the 3 key cont...

Page 74: ...displayed network to your phone s known network list You can now assign this network a priority number See Creating Your Phone s Network Priority List on page 68 10 Press o under Cancl at the Edit Entry screen 11 Press o under Exit at the GSM Network Name screen to return to Phone Ready ...

Page 75: ...el has created Nextel Business NetworksSM which allows you to communicate with individuals outside as well as inside your company These Networks link Nextel customers in similar industries or geographic regions So if you need to reach a client vendor or contractor instantly work smarter by joining the Nextel Business Networks For more information call 1 888 NEXTEL2 1 888 639 8352 NOTE Nextel Direc...

Page 76: ...s name and private ID number then recall the number from a stored list Whether you dial the person s private ID directly or store it in a list you must have the individual s private ID to use Direct Connect To learn how to store names and numbers see Storing Names and Numbers on page 26 if you haven t done so already Entering the Private ID 1 Press n until you see the Prgm menu selection 2 Press o...

Page 77: ...ows you to quickly store a received or sent Private ID without having to enter the Programming menu With the Private ID displayed 1 Press m until you see Prvt Ready 2 Press s to scroll through the names Or Press n until Name appears Press o under Name and enter the first initial of the name then press s to scroll through the names 3 Press and hold the Push To Talk button on the side of the phone T...

Page 78: ... caller NOTE Call Alert allows you to contact another Nextel Direct Connect subscriber at no cost and avoid airtime charges NOTE Until you answer or clear the Call Alert you will not receive any additional Phone Private or Group calls 1 Press m until you see Prvt Ready 2 Press o under Alert 3 Select the person you want to alert by entering their Private ID or select ing their name from a stored li...

Page 79: ...s a Talkgroup Your Sales Representative or Nextel Customer Care must set up your Talkgroup by providing you with a Talkgroup number for each Talkgroup After you have the number you can assign each Talkgroup number a name and store it in your i2000 phone see Naming a Talkgroup on page 78 Talkgroups appear on your display as numbers or programmed names such as SALES TEAM or Talkgrp 5 Your Nextel Pho...

Page 80: ...Press o under Prgm 1 Press 2 then 3 2 Press o under Ok 3 At Add New Entry press o under Ok 4 At Enter ID enter the desired Talkgroup number 5 Press o under Store 6 At Enter Name enter the desired Talkgroup name 7 Press o under Store 8 When finished press o under Exit 1 From Group Mode press s to scroll to the desired Talk group 2 Press o under Ok 3 Press and hold the Push To Talk button to talk Re...

Page 81: ...ing Group Silent On Off 1 Press n until you see the Prgm menu selection 2 Press o under Prgm 1 Press 3 then 8 2 Press o under On or Off The available option depends on the current setting being used For example if On is the current setting Off will be an option 3 Press o under Exit The Group Ready screen displays as Group Silent ...

Page 82: ...nch or Brazilian Portuguese The default language is English You can manually select one of these languages or have your i2000 phone select one for you Automatic To change the displayed language Changing the Display Language Page 80 Setting the Time and Date Format Page 81 Setting the Ringer Volume Page 83 Selecting a Ring Style Page 83 Setting VibraCall Page 84 Programming Menus Page 86 1 Press n ...

Page 83: ...the table below NOTE All of the modes Phone Ready Private Ready and Group Ready display the time and date on the third line of the display To set the time and date format once this feature is activated follow these steps 5 When the desired language appears on your dis play press o under Ok The displayed text immediately changes to the selected language 6 Press o under Exit to exit this menu 12 Hou...

Page 84: ... the following To use the 12 hour format go to the next step To use the 24 hour format press o under 24hr 6 Press s until you see the Date Format screen 7 Do one of the following To use the MM DD format press o under Exit To use the DD MM format press o under DD MM 8 Press o under Exit twice The Phone Private and Group screens now display the selected time and date formats Display On Exit Off Time...

Page 85: ...ng Make sure you are on the correct line when selecting a ring style 1 Press n until you see the Prgm menu selection 2 Press o under Prgm then press 3 then 0 The display shows your current ringer vol ume 3 Press on the side of the phone to listen as you raise or lower the vol ume The lowest setting is Volume Silent 4 Once the desired level is found press o under Exit 1 Press n until you see the Pr...

Page 86: ...t Line 2 and repeat the procedure for selecting all services or selecting individual services to vibrate VibraCall Settings What this setting does Vibrate Alert Vibrates for all incoming calls and messages q Vibrate All appears on the display p Speaker Off appears on the display to remind you that the audio will be heard through the earpiece instead of the speaker Phone Vibrate Vibrates only for i...

Page 87: ...n o under All The i2000 phone will emit a brief vibration and also on subsequent power ups Press q once 1 Press n until you see the Prgm option 2 Press o under Prgm press 9 3 Press n until you see the Selct option 4 Press o under Selct The first selection is Phone Vibrate Then press s to scroll to Mail Vibe then Group Prvt Vibe To use Phone Vibrate Ring from Phone Vibrate display press nthen press...

Page 88: ...e Programming Your Own Phone Number on page 31 2 Own Pvt ID Displays the private ID number of your phone See Displaying Your Private ID on page 74 3 Mail Display On Off Turns on and off the New Mail message that is displayed with incoming Voice or Message 4 Manual Lock On Off Locks your phone to prevent unauthorized use You must enter a password to unlock it Even with the manual lock on you can re...

Page 89: ... Phone Prvt List Adds phone and private numbers in one procedure See Creating Editing and Using Stored Lists on page 26 21 Phone List Edit Edits or erases up to 100 frequently called phone numbers and associated names See Edit a Phone Number or Associated Name or Speed Dial Number on page 29 22 Prvt ID List Edit Edits or erases up to 100 Private numbers and associated names See Editing a Private I...

Page 90: ...ll incoming Group Call alerts and voice activity When set your screen displays the message Group Silent See Group Silent Programming on page 79 40 Change Passcode Changes your secret four digit password from the initial setting 0000 46 Change SIM PIN Changes your personal SIM card PIN from the initial setting of 0000 47 Require SIM PIN Sets or removes PIN requirement when you turn on your i2000 ph...

Page 91: ... Option Number Menu Option Function 41 Feature Reset Returns all feature settings to their original defaults 42 Master Clear Performs Feature Reset and erases all stored lists 43 Master Reset Resets the phone s identification number This feature does not display while connected to GSM networks 51 Net ID Edits the pre programmed Network number list and select roaming options 60 Set Baud Rate This o...

Page 92: ...Cigarette Lighter Adaptor and International power adaptors To order accessories discussed in this guide or for a brochure of additional accessories call Nextel Next day Accessories at 1 800 914 3240 or contact your Nextel Authorized Representative Call Nextel Customer Care at 1 800 639 6111 or 611 from your i2000 to order any services discussed in this guide including Direct Connect Additional Pho...

Page 93: ...ing is not recommended For battery charging guidelines see Table below Charging Lithium Ion Batteries Table provides the approximate time to fully charge a battery using a Motorola iDEN Approved Lithium Ion battery charger Table 1 Battery Charging Times Leather Carry Case Page 91 Batteries Page 91 Travel Charger Page 92 Cigarette Lighter Adaptor Page 93 Desktop Dual Pocket Charger Page 95 Audio Ad...

Page 94: ...er chargers may not fully charge your iDEN Lithium Ion battery or may yield reduced number of charge cycles If the battery appears inoperative the internal protection circuitry may have been activated Remove the battery from the phone and put it into the charger for several minutes to reset the circuitry When batteries are not in use always store them in the plastic safety tray Travel Charger Usin...

Page 95: ... s Lithium Ion battery The power light green LED will light when the adaptor is receiving power 1 While holding the i2000 phone with its front toward you insert the accessory connector with the Motorola logo facing you into the slot on the bottom of the i2000 phone until you hear a click 2 Flip open the prongs and plug the Travel Charger transformer into an AC wall outlet The power light green LED...

Page 96: ...ne until you hear a click 2 Remove the vehicle s cigarette lighter plug from the cigarette lighter receptacle 3 Plug the cigarette lighter adaptor into the cigarette lighter receptacle The power light green LED will come on 4 The i2000 phone may be turned off turned on or in use 1 Unplug the adaptor s cigarette lighter adaptor from the vehicle s ciga rette lighter receptacle 2 Press the latches on...

Page 97: ...e bottom of the i2000 phone into the pin connector in the bottom of the charger s front pocket 4 If the i2000 phone is properly seated in the front pocket the charger s front pocket LED indicator will light green to indicate that the battery is being charged If a battery is in the rear pocket and the i2000 phone with a battery is inserted into the front pocket the battery in the front pocket will ...

Page 98: ... Adaptor Attaching Detaching the Earpiece Microphone Removing the Audio Adaptor 1 Hold the phone and the Audio Adaptor facing you so that you see the Motorola logo on the adaptor 2 Insert the Audio Adaptor s connector into the i2000 phone receptacle You will hear the connector snap into place 1 Insert the 2 5mm plug of the earpiece microphone cord into the jack of the Audio Adaptor 2 Pull on the p...

Page 99: ...r vertically Using the Dash Mount Holder Do not place the dash mount holder over the air bag or in the air bag deployment area 1 Mount the Dash Mount Holder to the dash of your vehicle by securing the four self tapping screws to the base of the holder Or for a semi per manent installation use an adhesive strip 2 Snap your phone securely into the holder ...

Page 100: ...mber and your model number ready The SIM ID can be found on the SIM card and the model number is located on your Nextel phone behind the battery You ll want to record these numbers and keep them handy so that you can replace the battery prior to making your call Understanding Status Messages You may receive status messages under certain conditions Before contacting your carrier note the message nu...

Page 101: ...or occurred Note the error code and try again Self Check Error A fault was detected with your Nextel phone If this error recurs note the error code and contact Customer Care Self Check Fail An operational fault was detected with your phone Note the numeric code turn your Nextel phone off and contact Customer Care PIN Blocked Call Your Provider The incorrect PIN was entered three consecutive times ...

Page 102: ...ary in the conduct of its business Customer does not have any proprietary interest in such codes or telephone numbers Federal and state laws make it illegal for third parties to listen in on service however complete privacy cannot be guaranteed 4 SECURITY DEPOSITS Company has the right in its sole discretion to require Customer to make a deposit to guarantee payment of Service charges Customer gra...

Page 103: ...of the Company or otherwise is limited to a credit allowance not exceeding an amount equal to the proportionate charge to the Customer for the period of Service disruption In no event is the company or lessor liable for actual consequential or special damages caused by its negligence or otherwise nor for economic loss personal injuries or property damages sustained by customer or any third parties...

Page 104: ...e is no pooling of Nextel Direct Connect minutes between companies on the Nextel business networks It is possible that participants on the Nextel Business Network could determine the private identification numbers of customer s units and be able to private call those units It is also possible that users of customer units could determine the private identification numbers of other Nextel Business N...

Page 105: ...uman beings to radio frequency electromagnetic energy United States Federal Communications Commission Code of Federal Regulations 47 CFR part 2 sub part J American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurements NCRP Report 86 International Commission on Non Ionizing Radiation Protection ICNIRP 1998 National Radiological Protection Board ...

Page 106: ...edical and Personal Electronic Devices Most electronic equipment is shielded from RF energy However certain equipment may not be shielded against the RF signals from your radio product Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches 15 cm be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with th...

Page 107: ...e to determine if these systems are adequately shielded from external RF energy Also check with the manufacturer of any equipment that has been added to the vehicle Turn your radio product OFF before boarding any aircraft to prevent possible interference to aircraft systems Regulations of the United States Federal Communications Commission prohibit use when the plane is airborne The United States ...

Page 108: ...ath NOTE The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats fuel or chemical transfer or stor age facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Areas with potentially explosive atmospheres are ...

Page 109: ...g the steps listed above contact your dealer for servicing information Clean the external surfaces of the radio product with a damp cloth using a mild solution of dishwashing detergent and water Some household cleaners may contain chemicals that could seriously damage the radio product Avoid the use of any petroleum based solvent cleaners Also avoid applying liquids directly on the radio product 1...

Page 110: ...but not hot If it becomes hot to the touch unplug it from the power outlet immediately and discontinue its use Use of a non recommended attachment to a battery charger may result in a risk of fire electric shock or injury to persons Make sure the battery changer power cord is located so that it will not be stepped on tripped over or subjected to damage or stress An extension cord should not be use...

Page 111: ...or transformer should not exceed 40 C 104 F The output power from the power supply or transformer must not exceed the rating given on the Desktop Dual Pocket Charger The disconnection from the line voltage is made by unplugging the power supply from the AC receptacle To reduce risk of electric shock unplug any battery charger from the outlet before attempting any maintenance or cleaning For optimu...

Page 112: ...her party This is the complete warranty for the Product manufactured by MOTOROLA MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA Unless made in a separate agreement between MOTOROLA and the original end user purchaser MOTOROLA does not warrant the installation maintenance or service of the Prod...

Page 113: ...arranty service location information V WHAT THIS WARRANTY DOES NOT COVER a Defects or damage resulting from use of the Product in other than its normal and cus tomary manner b Defects or damage from misuse accident water or neglect c Defects or damage from improper testing operation maintenance installation alter ation modification or adjustment d Breakage or damage to antennas unless caused direc...

Page 114: ...g or to grant such purchaser a credit for the Product or parts as depreciated and accept its return The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software appara...

Page 115: ... modifications to this warranty unless made in writing and signed by an officer of MOTOROLA Unless made in a separate agreement between MOTOROLA and the original end user purchaser MOTOROLA does not warrant the installation maintenance or service of the Product MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection...

Page 116: ...manship e A Product subjected to unauthorized Product modifications disassemblies or repairs including without limitation the audition to the Product of non MOTOROLA sup plied equipment f Product which has had the serial number removed or made illegible g Rechargeable batteries if 1 Any of the seals on the battery enclosure of cells are broken or show evidence of tampering 2 The damage or defect i...

Page 117: ...duct or parts furnished hereunder with software apparatus or devices not furnished by MOTOROLA nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or sued in connection with the Product or any parts thereof In no event shall MOTOROLA be liable for any incidental special or consequential damages arising from any claim of...

Page 118: ...0590 5467398 5490230 5620242 5623523 5655913 5675281 5715240 5771440 5854578 5721787 5729539 5788523 5869204 5911124 5946620 5949774 5949821 5951317 5987332 6002948 Additional patents are pending 2000 Nextel Communications Inc All rights reserved Nextel the Nextel logo Nextel Worldwide Nextel Direct Connect and Nextel Business Networks are trademarks and or service marks of Nextel Communications I...

Page 119: ...ing the PIN 15 Changing Your Password 44 Charge Strength 13 Charging the Battery 12 Cleaning Instructions 106 Create Modify Message Forwarding Number 52 Creating Group Lists 50 Customizing the i2000 Phone 80 Changing the Display Language 80 Programming Menus 80 86 Selecting a Ring Style 80 83 Setting the Ringer Volume 80 Setting the Time and Date For mat 81 Customizing Your Voice Mail Setup 44 D D...

Page 120: ...Text and Numeric Paging Flash ing Indicator 22 Nextel Business Networks 90 Customer Care 90 Direct ProtectSM insurance 90 Internet Home Page 90 Nextday Accessories 90 Termsand Conditions ofService 100 Nextel Business Networks 73 Nextel Direct Connect 23 73 Nextel NextdaySM Accessories 26 Nextel Voice Mail Service 38 Nextel Worldwide Network Searching for a Network 67 Storing New Networks to Your K...

Page 121: ...5 Redial 34 Removing the Audio Adapter 96 Removing the Cigarette Lighter Adapter 94 Responding to a Call Alert within the Queue 77 Reviewing Storing Received Calls 38 S Safety and General Information 103 110 Sample Greeting 45 Saving and Deleting Messages 43 Screens Adding GSM Network 71 Alternate Lines 60 Display Language 80 Group Mode 25 PIN Change 15 Disabling 17 Enabling 17 New 16 PIN Unblocki...

Page 122: ...rward 57 Turning Your i700plus On Off 13 two way radio 73 U Urgent 48 Using the Cigarette Lighter Adapter 94 Using Your Phone As A Modem 66 V VibraCall Settings 84 VibraCall Indicator 22 Vibrate Alert 84 View Page Immediately 63 Voice Mail 24 hour Military Time Clock 53 Changing Your Password 44 Indicator 22 Voice Mail Features Advanced 47 Voice Mail Menus 40 Voice Mailbox 39 W Warranty Informatio...

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