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Motorola EX212, User Manual

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Motorola EX212 User Manual Download Page 35

33

Troubleshooting

Service & Repairs

If you have questions or need assistance, we’re here 
to help.

Go to www.motorola.com/support, where you can 
select from a number of customer care options. You 
can also contact the Motorola Customer Support 
Center at 0870-9010-555 (United Kingdom), 
1-888-390-6456 (TTY/TDD United States for hearing 
impaired), or 1-800-461-4575 (Canada).

68016172001_no warranty.fm  Page 33  Friday, June 3, 2011  10:10 AM

Summary of Contents for EX212

Page 1: ...e discarded before printing Use this template with A7MotoPortraitProduct1 StructApps See the Reference Pages for template user instructions MOTOROLA EX212 68016172001_no warranty fm Page 1 Friday June 3 2011 10 10 AM ...

Page 2: ...68016172001_no warranty fm Page 0 Friday June 3 2011 10 10 AM ...

Page 3: ... friends We ve crammed all the main features of your phone into this handy guide and in a matter of minutes we ll show you just how easy your phone is to use You may be surprised at what you discover More Support Go to www motorola com support Accessories Find accessories for your phone at www motorola com products Caution Before assembling charging or using your phone for the first time please re...

Page 4: ...Note Your phone might look a little different Right Soft Key Power End Key Call Answer Key Select Key Left Soft Key Navigation Key Display Volume Key Back cover release Headset port Charger connector 68016172001_no warranty fm Page 2 Friday June 3 2011 10 10 AM ...

Page 5: ...ntacts 11 Messaging 13 Web 15 Bluetooth wireless 16 Manage your life 18 Tips tricks 21 Personalize 22 Text entry 24 Photos 25 Media player 27 Radio 29 Security 30 Troubleshooting 32 Safety Regulatory Legal 34 68016172001_no warranty fm Page 3 Friday June 3 2011 10 10 AM ...

Page 6: ...et you up and running Assemble charge Caution Please read Battery Use Safety on page 34 1 cover off 2 SIM cards in 3 micro SD in 4 battery in 5 cover on 6 charge up 4H 68016172001_no warranty fm Page 4 Friday June 3 2011 10 10 AM ...

Page 7: ... open Only SIM1 open or Only SIM2 open Note If only one SIM card is installed your phone activates it by default Make answer calls To make a call from the home screen enter a number then press Note If two SIM cards are activated choose which SIM card you want to use To answer a call press To turn off the incoming call alert press the Volume Key down To end a call press Power End Key 68016172001_no...

Page 8: ...ce volume during a call Cool content more Surf the web for cool content and more Web on page 15 An optional microSD memory card can be installed in your phone you can load it up with photos videos and music from your computer Up Down Volume Key 68016172001_no warranty fm Page 6 Friday June 3 2011 10 10 AM ...

Page 9: ...turn on the phone or press End from a menu It s basically like this Note Your home screen might look a little different Menu Menu 00 00 2011 01 01 Sat Music Music Music Menu 00 00 SIM1 Carrier SIM2 Carrier Battery level Right Soft Key Left Soft Key SIM card status 68016172001_no warranty fm Page 7 Friday June 3 2011 10 10 AM ...

Page 10: ... bar at the top of the screen contains icons that tell you about messages and phone status status indicators Signal Strength Music Player On Active Voice Call Silent Mode Missed Call Ringer On Phone Lock Vibrate On Alarm Lock Ringer Vibrate On New Messages Headset New Multimedia Messages Bluetooth New Web Push Messages Battery Java running Roaming Service G GPRS running 68016172001_no warranty fm ...

Page 11: ...y cause distraction and may be illegal Always obey the laws and drive safely Redial 1 Press Call center Call history SIM1 call history or SIM2 call history 2 Scroll to the contact you want to call and then press Call Save a contact 1 Enter a number using the number keys 2 Press Options Save to Phonebook Add new contact or Replace existing 3 Enter contact details and select Done then Yes 6801617200...

Page 12: ... when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes an emergency call cannot be placed due to network environmental or interference issues 1 Enter the emergency number 2 Press Call to call the emergency number 68016172001_no warranty fm Page 10 Friday June 3 2011 10 10 AM ...

Page 13: ...d new contact Add new contact Keith Zang Alex Pico Alex Pico Dan Smith 1919234777 Luke Carmody Options Options Back ack B 00 59 abc Contacts List Tap to view contact information Details Press to see a contact s details Groups Create and use caller groups Select Options to call text or edit the contact 68016172001_no warranty fm Page 11 Friday June 3 2011 10 10 AM ...

Page 14: ...t then press Call Create call groups Create a group to send a message to many people at once Note You can add contacts to a group only if they are stored in the phone memory and not on your memory card Find it Phonebook press right to select the groups tab then select Add new group Enter a name for the new group Then select Options Done Save the group Then select the group and select Add to add co...

Page 15: ...ptions Send to to enter phone numbers or select message recipients from your phonebook To send the message press Options Send Note If two SIM cards are activated choose which SIM card you want to use to send a message Receive a message When you receive a message your phone plays an alert and shows at the top of the screen To read the new message select View To read messages stored in your inbox se...

Page 16: ...saging Messaging settings Multimedia message Profiles SIM1 SIM2 Email Set up an account Find it Messaging Email Email accounts select Options New account Yes The email setup wizard will guide you through setting up your email account Create a new email Find it Messaging Email Write Email Enter the recipient email address and message then select Done Send 68016172001_no warranty fm Page 14 Friday J...

Page 17: ...deos to a video blog and download files and applications to your phone Log onto your internet based email account to check your email Find it Browser To go to your home page select Homepage To go to a Web page select Input address To bookmark a Web page select Bookmarks To go to a link on a Web page select it Note If you can t connect contact your service provider 68016172001_no warranty fm Page 1...

Page 18: ...nect with a new device you need to pair with it You only need to do this once for each device to connect again see Reconnect devices on page 17 1 Make sure the device you are pairing with is in discoverable mode see device instructions 2 Select Settings Connectivity Bluetooth Power ON Search audio device 3 Your phone lists the devices it finds within range Select a device to connect 4 If necessary...

Page 19: ...traction and may be illegal Always obey the laws and drive safely Reconnect devices To automatically reconnect your phone with a paired device simply turn on the device To manually reconnect your phone with a paired device select the device name in the My device list Disconnect devices To automatically disconnect your phone from a paired device simply turn off the device To manually disconnect you...

Page 20: ...lendar view select Options Add event and select the event type Enter event details and select Done Yes Edit calendar events To edit an event select Options View Option Edit Edit event details then select Done Yes Tasks Find it Tools Tasks To add a task select Add Alarm Find it Tools Alarm To turn on an alarm select one scroll to On and select Done 68016172001_no warranty fm Page 18 Friday June 3 2...

Page 21: ...set the clock to allow for daylight saving time select Options Daylight saving time for foreign city On or Off Calculator currency convertor stopwatch Find it Tools Select the Calculator Currency convertor or Stopwatch File manager Find it File manager Select Phone or Memory card to view your folders Select Options to Open Audio and Images create New folder Rename Delete and more 68016172001_no wa...

Page 22: ...eless services are disabled You can turn Bluetooth back on if permitted by your airline Other wireless voice and data services such as calls and text messages remain off in airplane mode Emergency calls to your region s emergency number e g 911 can still be made 68016172001_no warranty fm Page 20 Friday June 3 2011 10 10 AM ...

Page 23: ...tings Phone settings LCD backlight and set Time sec lower To Return to home screen Press See recently dialed numbers From the home screen press the Call key Create a new contact Enter a phone number press Options Save to Phonebook Adjust sound volume From the home screen press the side up down volume keys Quickly scroll menus Press the side up down volume keys 68016172001_no warranty fm Page 21 Fr...

Page 24: ...ngtone and key tone volume set to maximum Silent Vibrate is off ringtone is off not customizable Headset Adjust settings for when a wired headset is plugged into your phone Bluetooth Adjust settings for when a Bluetooth headset is connected to your phone To change a profile s settings select Options Customize You can adjust these settings Tone settings Set the ringtones of incoming calls for each ...

Page 25: ...nnect Answer mode Open the phone to answer a call using Cover answer or use Any key Display settings To set display settings such as wallpaper interactive screen and more press Settings Phone settings Display Time date Set date time time zone and formats Find it Settings Phone settings Time and date Language Set menu language Find it Settings Phone settings Language 68016172001_no warranty fm Page...

Page 26: ... Clear input method Smart ABC Smartabc Smart Abc The phone predicts the word you want Press 0 to change between capitalization options no capitals or all capitals ABC abc Abc Press a key repeatedly to cycle through its letters and number Abc capitalize the first letter in the sentence ABC enter all uppercase letters not available when editing a contact Numeric Enter numbers only Shortcut In other ...

Page 27: ... Note Image size is 1MP unless you change it To take the photo press Your photo appears in the viewfinder 1 00 EV 0 Settings Back Tap to take photo See more options Return to the previous screen Tap left right to increase decrease exposure Tap up down to zoom in out 68016172001_no warranty fm Page 25 Friday June 3 2011 10 10 AM ...

Page 28: ... in an MMS email or via Bluetooth select Forward To see photos you ve taken go to the camera viewfinder screen and select Settings Switch to Photo album To record a video go to the camera viewfinder screen and select Settings Switch to Video recorder 68016172001_no warranty fm Page 26 Friday June 3 2011 10 10 AM ...

Page 29: ...ayer Instant music Just open your media player and select a playlist Find it from the homescreen select Music 00 00 21 00 00 90 Options Options Back ack B Music Controls Progress Bar Volume Controls 00 59 68016172001_no warranty fm Page 27 Friday June 3 2011 10 10 AM ...

Page 30: ...To create a new playlist from the homescreen select Music Options Playlist Options New playlist To add a song to a playlist open the playlist then select Options Add You can select a file or a folder To delete or rename playlists select Options controls play pause Press previous next Press fast forward rewind Press hold volume Press the side volume keys 68016172001_no warranty fm Page 28 Friday Ju...

Page 31: ...s when a headset is plugged in To tune stations select Options Auto search To change volume select the side volume keys To turn off the radio unplug your headset or press down use radio presets To go to a preset station select Options Channel list then enter the channel number 68016172001_no warranty fm Page 29 Friday June 3 2011 10 10 AM ...

Page 32: ... settings Change password If you forget your SIM card PIN code If you forget your PIN code try entering 1234 If that doesn t work contact your service provider Lock your SIM cards You can lock either of your SIM cards to keep others from using it You ll need to enter your SIM card PIN code to lock or unlock it Find it Settings Security settings SIM1 security settings or SIM2 security settings SIM ...

Page 33: ...ings Phone lock Lock keys Find it Settings Security settings Phone lock Automatic lock time 5 sec 30 sec 1 min or 5 min You can lock your phone s keys to prevent unwanted phone operations Your phone automatically locks the keys when no activity is detected for the specified interval To unlock the keys press Unlock and 68016172001_no warranty fm Page 31 Friday June 3 2011 10 10 AM ...

Page 34: ...ault factory settings on your phone Caution This option erases all information you have entered including contacts and calendar entries and content you have downloaded including pictures videos and music files stored in your phone s memory After you erase the information you can t recover it This option does not delete SIM card or memory card information Find it Settings Master Clear and enter you...

Page 35: ...ola com support where you can select from a number of customer care options You can also contact the Motorola Customer Support Center at 0870 9010 555 United Kingdom 1 888 390 6456 TTY TDD United States for hearing impaired or 1 800 461 4575 Canada 68016172001_no warranty fm Page 33 Friday June 3 2011 10 10 AM ...

Page 36: ...or microwave oven DOs Do avoid leaving your mobile device in your car in high temperatures Do avoid dropping the mobile device or battery Dropping these items especially on a hard surface can potentially cause damage Do contact your service provider or Motorola if your mobile device or battery has been damaged by dropping liquidsor high temperatures Note Always make sure that the battery compartme...

Page 37: ...l Promptly dispose of used batteries in accordance with local regulations Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries Warning Never dispose of batteries in a fire because they may explode Battery Charging Battery Charging Notes for charging your product s battery During charging keep your battery and charger near room ...

Page 38: ...of mobile devices and accessories in the vehicle End your call or other task if you cannot concentrate on driving Remember to follow the Smart Practices While Driving in this guide and at www motorola com callsmart in English only Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights such as when playing videos or games These may occur...

Page 39: ...s pressing keys or entering finger written characters you may experience occasional discomfort in your hands arms shoulders neck or other parts of your body If you continue to have discomfort during or after such use stop use and see a physician Children Keep your mobile device and its accessories away from small children These products are not toys and may be hazardous to small children For examp...

Page 40: ...oduct type especially qualified for use in such areas as Intrinsically Safe for example Factory Mutual CSA or UL approved In such areas sparks can occur and cause an explosion or fire Symbol Key Your battery charger or mobile device may contain symbols defined as follows Symbol Definition Important safety information follows Do not dispose of your battery or mobile device in a fire Your battery or...

Page 41: ...ons and precautions When placing or receiving a phone call hold your mobile device just like you would a landline phone If you wear the mobile device on your body always place the mobile device in a Motorola supplied or approved clip holder holster case or bodyharness If you donot use a body worn accessory supplied or approved by Motorola keep the mobile device and its antenna at least 2 5 cm 1 in...

Page 42: ...urned ON DO NOT carry the mobile device in the breast pocket Use the ear opposite the implantable medical device to minimize the potential for interference Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place Read and followthe directionsfrom the manufacturer of your implantable medical device If you have any questions about using your mobile d...

Page 43: ...ry ensure that whatever product is used is free of any metal and that it positions the phone at least 2 5 cm 1 inch away from the body The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices They recommendthatif you areinterested in furtherreducingyour exposurethen youcan easily do so by limit...

Page 44: ...m rtte To find your DoC enter the Product Approval Number from your product s label in the Search bar on the website FCC Notice to Users FCCNotice The following statement applies to all products that bear the FCC logo on the product label This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules See 47 CFR Sec 15 105 b Thes...

Page 45: ...es or modifications could void the user s authority to operate the equipment See 47 CFR Sec 15 21 For productsthat support Wi Fi802 11a as defined in the product specifications available at www motorola com the following information applies This equipment has the capability to operate Wi Fi in the 5 GHz Unlicensed National Information Infrastructure U NII band Because this band is shared with MSS ...

Page 46: ...es from the road If you receive an incoming call at an inconvenient time if possible let your voicemail answer it for you Let the person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous Do not take notes or look up phone numbers while driving Jotting down a to do lis...

Page 47: ...pdatesthedevice s security installit as soon as possible Secure Personal Information Your mobile device can store personal information in variouslocations including your SIM card memory card and phone memory Be sure to remove or clear all personal information before you recycle return or give away your device You can also backup your personal data to transfer to a new device Note For information o...

Page 48: ...d information and other non personal information to Motorola or other third party servers This information is used to help improve products and services offered by Motorola If youhavefurther questionsregarding howtheuseof your mobile devicemayimpactyour privacy or data security please contact Motorola at privacy motorola com or contact your service provider Use Care Use Care To care for your Motor...

Page 49: ...or batteries with your household waste or in a fire These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority Alternatively you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region Details of Motorola approved national recycling schemes and further i...

Page 50: ... ContentCopyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United Statesand other countries Thisdevice isintended solely for copying non copyrighted materials materialsin whichyou own the copyright or materials which you are authorized or legally permitted to copy If you are uncertain about your right to copy any material please c...

Page 51: ...d applications that present supplemental notices for open source packages used in those applications Service Repairs If you have questions or need assistance we re here to help Go to www motorola com support where you can select from a number of customer care options You can also contact the Motorola Customer Support Center at 0870 9010 555 United Kingdom 1 888 390 6456 TTY TDD United States for h...

Page 52: ...lable information and believedto be accurate at the time of printing Motorola reserves the right to change or modify any information or specifications without notice or obligation Note The images in this guide are examples only MOTOROLAand the Stylized MLogo are trademarks or registered trademarksof Motorola Trademark Holdings LLC Google the Google logo Google Maps Google Talk Google Latitude Gmai...

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