Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
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Launching the CQA app will help resolve and root-cause the vast majority
of problems.
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Go to the phone/dialer and enter *#*#2486#*#*
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The CQA main menu will pop-up – select “Start CQA Test in Menu Mode”
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Select the appropriate debug area – for Audio, primarily you will use
AUDIO and HEADSET
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The AUDIO CQA area has test capability for microphones, earpiece, and
loudspeaker
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The HEADSET CQA area should be used to debug any detection, or lack
of audio on the headset jack path
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CQA Application
