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Motorola Droid Mini, User Manual

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Motorola Droid Mini User Manual Download Page 63

61

Troubleshooting

Troubleshooting

Crash recovery

In the unlikely event that your smartphone stops responding to 
touches and key presses, try a reboot—press and hold both the 
Power and the Volume Up keys for about 15 seconds. If 
necessary, hold the Power key to turn your smartphone back 
on.

Service & repairs

If you have questions or need assistance, we’re here to help.

Go to 

www.motorola.com/support

, where you can select 

from a number of customer care options. You can also contact 
the Motorola Customer Support Center at: 1-800-734-5870 
(United States), 1-888-390-6456 (TTY/TDD United States for 
hearing impaired), or 1-800-461-4575 (Canada).

Summary of Contents for Droid Mini

Page 1: ...User s Guide ...

Page 2: ......

Page 3: ...ovies and videos on your brilliant 4 3 HD display See Photos videos on page 41 Automate Optimize your smartphone and conserve battery power with Motorola Assist See Motorola Assist on page 22 Contents At a glance 2 Start 4 Home screen apps 9 Control customize 17 Calls 27 Contacts 30 Messages 33 Type 36 Socialize 38 Browse 39 ...

Page 4: ...that resists drops scratches and splashes Wireless charging Just place your smartphone on a Qi charging pad optional accessory to charge it without wires Note Your smartphone may look a little different Tips tricks Start The SIM card is pre installed in your smartphone Just charge up power on and register See Start on page 4 Low Battery LED This LED lights up when you plug in your charger and the ...

Page 5: ... making a phone call Top topics Check out what your smartphone can do Personalize your smartphone see Redecorate your home on page 10 Make a quick change see Quick settings on page 21 Tips tricks Intuitive To get started quickly tap Apps Help for interactive tutorials Helpful To quickly change common smartphone settings drag the status bar down and tap in the upper right For even more settings tap...

Page 6: ...herwise just charge up and turn on Tips tricks SIM tray The SIM tray is integrated with the volume keys To remove the SIM tray slide your fingernail under the volume keys on the side of your smartphone and pull out Power Sleep key To make the screen sleep or wake up Caution Before using your smartphone please read the safety regulatory and legal information provided with your product ...

Page 7: ...orola Assist on page 22 When the battery level is low your smartphone will prompt you to activate battery saver mode To manually activate this Tips tricks To save even more battery life between charges you could reduce Wi Fi and Bluetooth use Tap Apps Settings then tap the switch next to Wi Fi or Bluetooth to turn them when you don t need them GPS use Tap Apps Settings Location access and uncheck ...

Page 8: ... on your screen and align the circle on the screen with the circle on the pad for best results Your smartphone shows battery charging status as it charges Register After you power on let the Setup Wizard walk you through the registration process If you use Gmail you already have a Google account if not you can make an account now When you sign in with your Google account all your contacts calendar...

Page 9: ... press and hold both the Power and the Volume Up keys for about 15 seconds Accounts To add edit or delete accounts tap Apps Old phone to new phone Moving your photos music text call history contacts and more from your old Android smartphone is quick and painless 1 On your old Android smartphone download the Motorola Migrate app on Google Play to get started 2 Start the Migrate app tap Apps Migrate...

Page 10: ... do it later Google Play Google Play is a new digital content experience from Google where you can find and enjoy your favorite music movies TV shows books magazines and Android apps and games It s your entertainment hub you can access it from the web or from your Android device and all your content is instantly available across your devices ...

Page 11: ...oad Android apps Tap Apps Play Store Access all of your files in the cloud Check out Your cloud on page 56 Home screen apps Quick start Home screen apps Start from the home screen to explore apps and more Home screen You ll see the home screen when you turn on your smartphone or tap Home App widget list To show all of your apps and widgets tap Apps To see widgets touch WIDGETS at the top ...

Page 12: ...nstall apps tap Apps touch and hold an app then drag it to Uninstall if available Tip Some apps include widgets To download apps tap Apps Play Store Resize widgets You can resize some widgets touch and hold a widget until you feel a vibration then release Drag the blue circles at the edges to resize Move or delete widgets shortcuts Touch and hold a widget or shortcut until you feel a vibration the...

Page 13: ...ow to s more Let us suggest a few changes for you Search Type text in the Google Search box at the top of the home screen or tap for Google Voice Search As you type suggestions appear below the search field To search for a suggestion touch it To search for text in the search field tap on the touchscreen keyboard Tip To close the touchscreen keyboard tap Back ...

Page 14: ... you need them Tap to start a voice search Train it Tap Apps Settings Touchless Control to train your smartphone to recognize your voice Remember it The magic words to wake up your smartphone are OK Google Now Say it Just say OK Google Now followed by a command whenever you need something For a list of commands say OK Google Now help me Find it Misplaced your smartphone Just say OK Google Now call...

Page 15: ...the status bar down for details 4 00 Wed September 15 312 555 1234 1 new message 3 28 PM 4 00 Clear your notifications Drag down to see settings notifications Icons on the right tell you about smartphone status network strength 4G LTE network battery charging full Wi Fi in range connected silent Bluetooth on connected vibrate GPS active alarm set ...

Page 16: ...ect Use your Google account to connect your smartphone to your computer See call contact and messaging info on your computer Know who s calling before you reach for your smartphone Send and receive text messages from your desk using a simple add on to your desktop Chrome browser Find it Tap Apps Settings Active Notifications Motorola Connect Download apps ...

Page 17: ...vices Enjoy music books movies You can also use Google Play Store to access the Play Music Play Books and Play Movies TV apps Choose carefully Apps are great There s something for everyone Play communicate work or have fun But remember choose your apps carefully Here are a few tips To help prevent spyware phishing or viruses from affecting your smartphone or privacy use apps from trusted sites lik...

Page 18: ...e removes the app from your menu to Enable it reopen this window and tap Enable disabled apps are at the Tip To quickly show these app details from your app screen Touch and hold an app then drag it to App info Show app data usage To show which apps are using the most data tap Apps Settings Data usage For more see Data use on page 53 Update your smartphone Use your smartphone or computer to check ...

Page 19: ...gle Search box at the top of your home screen or tap to search by voice Customize Get your notifications and more drag the status bar down and tap Tap Settings for more settings Tips tricks Tap Choose an icon or option Touch and hold Open options for items in lists Drag Move items on the home screen Flick Quickly open or delete items Swipe Scroll through lists or between screens ...

Page 20: ...t and off when you don t To turn the screen on press the power key Screen off on Press the Power key to turn the screen off on Note During a call your touchscreen might stay dark if the proximity sensor just above the top of the screen is covered Don t use covers or screen protectors even clear ones that cover this sensor Screen lock To unlock the screen touch and drag to the outer circle that app...

Page 21: ...ashes tap Apps Settings Active notifications See Active Display on page 13 Touch Find your way around Back Tap Back to go to the previous screen To go back just one screen tap Back To close a touchscreen keyboard tap Back To reopen an app you closed tap Recent and tap the app in the list To reboot an unresponsive smartphone press and hold both the Power and the Volume Up keys for about 15 seconds ...

Page 22: ...during a call Music video volume Press the keys during a song or video Speak Text entry On a touchscreen keyboard tap then speak your message You can also speak punctuation Tip To make your smartphone read out loud see TalkBack on page 22 Customize Customize your smartphone s sounds and appearance Ringtone and notifications To choose ringtones or notifications tap Apps Settings Sound ...

Page 23: ...spot on your home screen For more see Redecorate your home on page 10 Language and region To set your menu language and region tap Apps Settings Language input Language Quick settings To change Wi Fi Bluetooth Airplane mode and other settings drag the status bar down and tap For even more settings tap Settings Note Your quick settings may look a little different Wed September 25 8 58 See all of yo...

Page 24: ...our smartphone When you see a suggestion in the status bar drag the bar down to accept or delete it Find it Tap Apps Assist Accessibility See hear speak feel and use Accessibility features are there for everyone helping to make things easier Find it Tap Apps Settings Accessibility Note For general information accessories and more visit www motorola com accessibility Voice recognition Just tell you...

Page 25: ...aragraphs lines words or characters Tip Navigate through your menus to hear how voice readouts work on your smartphone Tip When you turn on TalkBack for the first time your smartphone asks if you want to Enable Explore by Touch Tap OK to turn it on Explore by Touch changes your smartphone s touch gestures so the location of your touches can be read out loud Touch something on the screen to hear a ...

Page 26: ...lleBack 3 Turn on your Braille display and put it in Bluetooth pairing mode 4 On your smartphone touch Apps Settings Caller ID When you want to hear who s calling Read out loud Have your caller announced tap Apps Settings Accessibility Talkback SETTINGS Speak Caller ID Ringtones Assign a unique ringtone to a contact tap People tap the contact then tap Menu Set ringtone Volume vibrate Find it Tap A...

Page 27: ...nu Settings Accessibility Tip Use Force enable zoom to allow zooming on all Keys To feel screen keyboard touches vibrate select Vibrate on touch Screen lock To hear when you lock or unlock the screen click select Screen lock sound Messages To make text entry even easier use features like auto complete auto correct and auto punctuate tap Apps Settings Language input then tap next to a keyboard type...

Page 28: ...to your ear as normal and then rotate move it to get the best position for speaking and listening Apps Want more No problem Google Play Store provides access to thousands of apps many with useful accessibility features Find it Tap Apps Play Store ...

Page 29: ... and favorites Tips tricks During a call Your touchscreen goes dark to avoid accidental touches To wake it up move it away from your face or press the Power key Multi task While you re on a call tap Home to hide the call screen and look up a phone number address or open other apps To reopen the call screen drag the status bar down and tap Current call People To search your contacts tap ...

Page 30: ...o Select a message to immediately send it End a call Tap During a call Tap Mute at the bottom of the call screen to mute the call To hide the call screen tap Home To Recent calls View your calls with newest first to call text or store them Find it Tap Phone RECENT To call a number tap on the right To send a text message store the number or other options tap an entry To search the list tap at the b...

Page 31: ...ttings About phone Status My phone number Emergency calls Cool down In very limited circumstances such as where your smartphone has been exposed to extreme heat you may see Cool Down messages To avoid possible damage to your battery and smartphone you should follow these instructions until the smartphone is within its recommended temperature range When your smartphone is in Cool Down mode only eme...

Page 32: ...Find it Tap People Create Tap at the bottom of the screen Edit or delete Tap a contact then tap Menu Edit or Delete Call text or email Tap a contact then tap an option Tips tricks Groups To show or create a group of contacts tap GROUPS then tap the group or at the bottom of the screen Search contacts From the home screen just tap the ...

Page 33: ...a text box to type the name and details When you re finished tap SAVE at the top Edit delete or hide contacts Find it Tap People To edit a contact tap it then tap Menu Edit Tap a field to edit it Tap to choose the contact s picture To set a personal ringtone for the contact tap it then tap Menu Set ringtone To delete the contact tap it then tap Menu Delete Contacts from social networks will become...

Page 34: ...n your smartphone tap People Menu Accounts Auto sync app data You can also see these contacts at http mail google com For help with transferring contacts see Old phone to new phone on page 7 or go to Groups Create groups of contacts like friends family or coworkers then find contacts faster by showing one group Find it Tap People GROUPS To show or create a group of contacts tap the group or at the...

Page 35: ...ttach a picture video or other file Tips tricks Forward a message In a conversation touch and hold a message for more options such as forwarding it Save attachments Touch and hold a picture to save it in your gallery Voice entry Just tap a text box then tap on the keyboard Text your best friend Use a widget to text your favorite contact quickly Tap Apps tap WIDGETS at the top ...

Page 36: ... accounts The first time you turned on your smartphone you probably set up or logged in to your Google account that sets up the Gmail app for one account To add more Google accounts tap Apps Settings go to the ACCOUNTS section then tap Add account Google Add email accounts To add personal Email accounts follow the prompts when you first open the app or tap Apps Settings go to the ACCOUNTS section ...

Page 37: ...ext Note Quick responses are saved with the current email Wireless Emergency Alerts Wireless Emergency Alerts also known as CMAS or PLAN is a U S national emergency alert system Emergency alerts can pop up to tell you about a national or local crisis After you close an alert you can reopen it by tapping Apps Emergency Alerts Tip Emergency alerts have a special sound and vibration that is two secon...

Page 38: ...e the keyboard Tap Back Tips tricks Keyboard changes Your touchscreen keyboard changes depending on whether you re entering a text message email or other text Move the cursor Tap a spot in the text to place the cursor then drag the arrow under the cursor to move it Your dictionary To add a word you enter often enter it tap the word in the word list below the text box then tap there again to add it...

Page 39: ...choose your display keyboard tap Default To allow voice entry from the keyboard tap Google voice typing To change the preferences for your keyboard tap You can change the language automatic punctuation and more Cut copy paste Cut copy and past names phone numbers addresses quotes or anything else in a text box Anne Hotel Send Text selection Copy Cut Select All ...

Page 40: ...ks Upload photos Tap Apps Gallery and tap a photo or video Choose Google and select your account Add a widget Use a widget to quickly read your Google posts Tap Apps tap WIDGETS at the top then touch and hold Google Posts to drag it to your home screen Help For more about Google visit www google com Other social networks You can also use Facebook Twitter and more Open Google Play Store to find the...

Page 41: ...wn then tap Menu or Bookmarks Tips tricks Home screen shortcut In the home screen tap the Google search box at the top and enter a website address Note If you can t connect contact your service provider Mobile sites Some websites automatically show you a mobile version of their page If you want to show the standard computer versions of all websites tap Menu Request desktop site ...

Page 42: ...and personal data only download apps from sources you trust like Google Safe surfing searching Keep track of what your browser and searches show Browse incognito To open a tab that won t appear in your browser or search history tap Apps Chrome Menu New Incognito tab Browser history cache and passwords To clear your browser history and other saved information tap Apps Chrome Menu Settings Privacy C...

Page 43: ... camera anytime Take a photo Tap anywhere on the screen to take the photo Share it Swipe the screen left to view a photo or video from your gallery then touch Share Tip Tap Camera swipe the screen right and tap to turn Quick Capture on or off Tips tricks Take a photo Open the camera then tap anywhere on the screen to take the photo Take a selfie Tap in the camera screen to switch to the front came...

Page 44: ...the camera screen to take the photo Record videos Find it Tap Camera then tap Tap to focus Set the camera to focus on the object you touch in the screen Slow motion Take a slow motion video Panorama Take a wide angle shot Use the on screen guide to slowly pan while you are taking the photo Geo Tag Tag your photos with a location Options ...

Page 45: ... Wallpaper or contact photo Open a picture then tap Menu Set picture as Play Movies TV Find and rent movies and TV shows to watch on your smartphone tablet or computer Find it Tap Apps Play Movies TV To shop rent or watch on a computer go to www google com play and choose Movies TV YouTube Watch videos from YouTube users everywhere or log in to ...

Page 46: ... Listen Now to see recommendations and more Tips tricks Volume Press the volume keys Hide the music player To use another app while your music plays tap Home To return to the music player drag the status bar down and tap the song title Home screen Control music playback from the home screen by adding the Google Play Music widget Shop Tap Shop to shop for more music Playlists Tap Menu next to a son...

Page 47: ...Play Books Tips tricks Turn pages While reading the book turn the pages by swiping them Recent page When you open a book it shows the last page you were reading Table of contents Tap a book page then tap Menu to open the table of contents or change the view Close To return to your book list tap the book title at the top ...

Page 48: ...ore info get directions or step by step navigation Tips tricks Find an address Tap and enter the address The map moves to show the address Tap the info sheet at the bottom to see more details Get directions Tap then enter a place or address Save an address Tap the address info sheet at the bottom then tap by its name To see your saved places tap in the map screen To remove a saved address tap the ...

Page 49: ... Maps just tap Type or select your destination then tap Start Navigation Work Corporate sync If you use Microsoft Office Outlook on your work computer your smartphone can synchronize email events and contacts with your Microsoft Exchange server To add your Corporate account see Email on page 34 To choose what to sync from your Corporate account tap Apps Settings Corporate tap your account then ...

Page 50: ...s them from a computer or other Android devices Tap Apps Drive Visit http drive google com Calendar See events stored on your smartphone and in your online calendars all together in one place Find it Tap Apps Calendar 1 7 2 3 4 5 6 8 14 9 10 11 12 13 SUN FRI THU WED TUE MON SAT September 2013 25 7 7 7 7 7 7 7 3 4 5 6 14 4 4 4 4 4 4 4 0 11 12 13 FR FR FRI I I TH TH THU U U WE WE WED D D E SA SA SAT...

Page 51: ...iew tap Menu New event enter event details then tap DONE Show edit or delete events Tap an event to open it then tap edit or delete Show hide or add calendars Tap Menu Calendars to display to show or hide calendars from your Google Connect transfer Quick start Connect transfer Connect accessories computers networks and more Find it Tap Apps Settings ...

Page 52: ...tspot You can change hotspot security USB cable Your smartphone s micro USB port lets you exchange media and other files with a connected computer Bluetooth wireless Turn Bluetooth power on off Find it Tap Apps Settings then tap the Bluetooth switch to turn it Tip To extend battery life or stop connections turn the Bluetooth switch when you re not using it Connect devices The first time you connec...

Page 53: ...n the AVAILABLE DEVICES list To manually disconnect your smartphone from a paired device tap the device name in the devices list then tap OK To remove a paired device tap next to the device name in Transfer files Photos or videos Open the photo or video then tap Bluetooth People Tap People tap a person then tap Menu Share Bluetooth Wi Fi Networks Wi Fi enhanced connectivity When you use the browse...

Page 54: ... the network s password Tip When Wi Fi power is on your smartphone automatically 1 Your smartphone turns off Wi Fi power and uses the mobile network for internet access Tap Mobile Hotspot Settings Configure Mobile Hotspot to set up security SSID Enter a unique name for your hotspot Security Select the type of security you want Open or WPA2 For WPA2 enter a unique password that others will need to ...

Page 55: ...tion tap Apps Settings Storage Menu USB computer connection Note Make sure to connect the smartphone to a high power Share your data connection Your computer can access the internet through your smartphone s mobile network you just need a USB cable Tip To share a Wi Fi connection see Wi Fi hotspot on page 52 1 Connect your smartphone to your computer using a USB cable Note If your computer is runn...

Page 56: ...ictions more Set a data limit Set a data warning alert Drag bars to change your To turn off background data use for all apps just tap Menu Restrict background data NFC Near Field Communication technology lets you instantly share content likeweb links contacts and photos information and more by touching the back of your smartphone to another 1 0 8 0 P VIDEO f 2 4 1 0 M E G A P I X E L S NFC Antenna...

Page 57: ...st touch the back of your smartphone to an NFC enabled Bluetooth device or Wi Fi access point to automatically pair or connect with the device Encryption Your smartphone uses the latest security encryption and authentication features to protect your personal information for mobile payments and content sharing Droid Zap Share pictures and videos with people around you by using a two finger swipe Fi...

Page 58: ...to catch within 2 minutes Wireless display Mirror your smartphone s screen on an HDTV without any cords with minimal setup Find it Tap Apps Settings Display Wireless display then tap the power switch to turn it Your smartphone scans for compatible wireless display devices Select a device to show your smartphone s screen on the big screen Wireless Display requires either a Miracast enabled HDTV or ...

Page 59: ...spot If you have a Wi Fi tablet turn your smartphone into a Wi Fi hotspot to let your tablet access the internet anywhere see Wi Fi hotspot on page 52 Mobile network You should not need to change any network settings Contact Verizon Wireless for help Tap Apps Settings More Mobile networks to see network settings options Airplane mode Use airplane mode to turn all your wireless connections off usef...

Page 60: ...n choose facial recognition a pattern PIN or other options to unlock your smartphone Tips tricks Face unlock Unlock your smartphone by looking at it Tap Apps Settings Security Screen Lock Screen lock Face Unlock and follow the prompts Forgotten pattern PIN or password If you forget your pattern PIN or password you can enter your Google account email and password to unlock the smartphone see Can t ...

Page 61: ...d to unlock it to answer Can t unlock Face unlock If your smartphone doesn t recognize your face To set a SIM card PIN that you must enter when you turn on your smartphone Find it Tap Apps Settings Security Screen Lock Set up SIM card lock Lock SIM card To set your SIM PIN enter a 4 digit code To change your code choose Change SIM PIN Encrypt your smartphone Caution If you forget your encryption c...

Page 62: ...r Google account and check things to sync Please note that text messages call logs and items stored on your smartphone will not be restored To restore your Google Play Store apps see Take Care of your apps on page 16 Want more Get more There s more help updates and information right here Tutorials Help Tap Apps Help to get walk through tutorials or chat with people who can help Updates Get smartph...

Page 63: ...ikely event that your smartphone stops responding to touches and key presses try a reboot press and hold both the Power and the Volume Up keys for about 15 seconds If necessary hold the Power key to turn your smartphone back on Service repairs ...

Page 64: ...njury While driving ALWAYS Keep your eyes on theroad Use a handsfreedeviceif availableor required by lawinyour area Enter destinationinformationinto a navigationdevicebefore driving Use voiceactivatedfeatures such as voice dial andspeaking features suchas audible directions if available Concentrateondriving and stopusingthe mobiledeviceif you can t concentrate Pulloversafelybeforeusingyourmobilede...

Page 65: ...l theglass is replacedby a qualifiedservice center Use Care Use Care To carefor your Motorola mobile device pleaseobservethe following protection To helpprotect your mobile device always make surethatall connector and compartment covers areclosedandsecure andavoid carrying it with hard objects suchaskeys or coins Operational Warnings Operational Warnings Obey all posted signs when usingmobile devi...

Page 66: ...enusing the mobilephonenext to your body other than inyour handor againstyour head maintaina distance of 2 5cm 1 inch fromyour body tobeconsistent with how the mobilephoneis tested for compliancewithRF exposurerequirements Ifyouuseyourmobilephonewithanaccessorycaseorholder makesuretheaccessoryis freeof metal Follow Instructions to Avoid Interference Problems European Union Directives Conformance S...

Page 67: ... receivingantenna Increase theseparationbetweenthe equipment andthereceiver Software Notices Software Notices Warning against unlocking the bootloader or altering a product s operating system software Motorola strongly recommends against altering a product s operating system whichincludesunlockingthebootloader rootingadeviceorrunninganyoperatingsoftware otherthantheapprovedversions issuedby Motoro...

Page 68: ... access Keep your mobile device withyou and don t leaveitwhere others may haveunmonitoredaccess Use your device s security and lock features where available Other information your device may transmit Your mobiledevicemay also transmit testingand other diagnostic including location based information andother non personalinformationtoMotorolaorotherthird partyservers Thisinformationisused to helpimp...

Page 69: ...amobiledevice you may sendyourrequest inwriting to the address below Pleasemakesure that the request includesthemodel Product Registration Registration Productregistration is an important step towardenjoying your newMotorola product Registeringpermitsus to contactyou for product or software updates andallows you to subscribeto updates on new products or special promotions Registrationis not requir...

Page 70: ...ll becomethe property of Motorola and may not bereturned Whena replacement or refundis given the Productfor whichthereplacement or refundisprovided must bereturned toMotorola andshall becomethe propertyof Motorola Exclusions Products and Accessories This warranty does not apply to a Consumable parts suchasbatteries or protectivecoatings designed to diminishover timeunless failure has occurreddueto...

Page 71: ...dingoperatingsystemsoftware third partysoftware applications andall other softwareofanykind SoftwaredistributedbyMotorolaisprovided AS IS and AS AVAILABLE WITH ALLFAULTS andwithout a warrantyof anykind The Limited TOTHEEXTENT PERMITTED BY APPLICABLELAW MOTOROLADOES NOT WARRANT THAT THEOPERATION OF ANY PRODUCTSORSOFTWARECOVERED UNDERTHIS LIMITED WARRANTY WILL MEET YOURREQUIREMENTS WORKIN COMBINATIO...

Page 72: ...WARNINGAGAINST UNLOCKINGTHE BOOTLOADER OR ALTERING A PRODUCT S OPERATING SYSTEM SOFTWARE MOTOROLASTRONGLY RECOMMENDS AGAINST ALTERINGA PRODUCT S OPERATING SYSTEM WHICH INCLUDES UNLOCKING THE BOOTLOADER ROOTINGA DEVICE ORRUNNING Copyright Trademarks Copyright Trademarks Motorola MobilityLLC Consumer Advocacy Office 600 NUS Hwy45 Libertyville IL 60048 www motorola com Note Do not ship your product t...

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