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Service and Support
GENERAL
The following list of toll-free and direct numbers can quickly put you in
touch with the service or party of your choice. Remember, at Motorola,
total customer satisfaction is only a phone call away.
MOTOROLA ISG TECHNICAL SUPPORT CENTER
Toll Free: 800-544-0062
This toll-free number connects you with one of Motorola’s automated
switchboards. Use this number to gain access to our experienced staff
members trained to provide you with the best service and support
Motorola has to offer.
•
Technical Telephone Support. Contact our Technical Support
Group if you cannot identify or solve a technical problem with your
Motorola product. Be prepared to provide the four-digit model
number of the equipment requiring support (recorded prompts will
provide some assistance with this).
•
On-site Service Activity or Status. Access this feature to initiate an
on-site service call or to obtain the status or estimated time of
arrival (ETA) for an existing on-site request.
•
Equipment Installation, Removal or Upgrade. Use this feature to
schedule the installation, removal or upgrade of your Motorola
products.
•
Request Unit Replacement or Status. Access this feature to obtain
information about under-warranty unit replacements, unit
replacement of non-contracted equipment, or the status of a unit
replacement or equipment returned for repair.
•
Motorola FaxBack System. Available 24 hours a day, this
automated service allows you to use your touchtone phone to order
documents that are delivered directly to your FAX machine.
FACTORY REPAIR SERVICES
If you are requesting factory repair services, call:
Toll Free: 800-221-4380
Summary of Contents for DDS/MR64
Page 4: ...iv ...
Page 10: ...Table of Contents x DDS MR64 Appendix A Specifications ...
Page 14: ...Introduction 1 4 DDS MR64 ...
Page 18: ...Installation 2 4 DDS MR64 ...
Page 28: ...Operation 3 10 DDS MR64 ...
Page 44: ...Configuration 4 16 DDS MR64 ...
Page 54: ...Troubleshooting 6 4 DDS MR64 ...
Page 58: ...Non DDS Applications 7 4 DDS MR64 ...
Page 62: ...Maintenance 9 2 DDS MR64 ...
Page 64: ...Specifications A 2 DDS MR64 ...