Motorola DCT3400 Series, User Manual

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38
Problem Possible Solution
There is no audio
when viewing cable
channels
Verify that the
MUTE
button on the cable terminal or the
remote control was not pressed. Press
MUTE
on the
remote control to restore sound.
If the cable terminal audio output is connected to the TV,
verify that the
MUTE
button on the TV was not pressed.
If the cable terminal audio output is connected to a home
theater receiver, verify that the receiver is set to the
appropriate input source and the mute button on the
receiver was not pressed.
Verify that you used the correct audio cables for the ports.
Verify that the audio cables are firmly connected
between the cable terminal and the audio playback
device (TV, receiver, DVD player, etc.).
There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
cable terminal
Not all Dolby Digital programs feature full 5.1 surround
sound. In some cases, the programs may only contain
left and right stereo audio.
Verify that the coaxial or optical SPDIF cable is firmly
connected to the cable terminal and the home theater
receiver.
Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic
®
, or
Dolby Pro Logic II).
Verify that the receiver is properly configured to work
with all connected speakers.