
8-2
Basic Troubleshooting
: Operational Error Codes
8.2
Operational Error Codes
During radio operation, the radio performs dynamic tests to determine if the radio is working properly.
Problems detected during these tests are presented as error codes on the radio’s display. The
presence of an error code should prompt a user that a problem exists and that a service technician
should be contacted. Use
to aid in understanding particular operational error codes.
02/88
DSP RAM Fatal Error –
Note:
Not a checksum
failure
Turn the radio off, then on
02/90
General DSP Hardware Failure (DSP startup
message not received correctly)
Turn the radio off, then on
Hardware board absent
Keypad board is not connected properly to the
radio
Ensure the Keypad board is fixed
in place
15/10
External Accessory Non-Fatal Error
External Accessory is not present on power up
or did not power up correctly, and external
accessory feature is enabled in codeplug.
Verify external accessory is
connected and powers up. Turn
the radio off, then on.
15/90
External Accessory Fatal Error
External Accessory is not present on power up
or did not power up correctly, and external
accessory feature is enabled in codeplug.
Verify external accessory is
connected and powers up. Turn
the radio off, then on.
1E/10
Collaborative device is connected to the radio
but the collaborative feature is not enabled in
the codeplug.
Contact your Motorola Sales
Representative/Partner on how to
add Collaborative feature to your
radios.
Note:
If the corrective action does not fix the failure, send the radio to the depot.
Table 8-2. Operational Error Code Displays
Error Code
Description
Corrective Action
FAIL 001
Synthesizer Out-of-Lock
1. Reprogram external codeplug
2. Send radio to depot
FAIL 002
Selected Mode/Zone Codeplug
Checksum Error
Reprogram external codeplug
Table 8-1. Power-Up Error Code Displays (Continued)
Error Code
Description
Corrective Action
Summary of Contents for APX 4000
Page 1: ...APXTM TWO WAY RADIOS APX 1000 APX 2000 APX 4000 APX 4000Li BASIC SERVICE MANUAL ...
Page 6: ...Notes iv Commercial Warranty ...
Page 8: ...ii Notes ...
Page 16: ...x Portable Radio Model Numbering System Notes ...
Page 46: ...3 12 Basic Theory of Operation Controller Section Notes ...
Page 60: ...5 12 Performance Checks Transmitter Performance Checks Notes ...
Page 128: ...8 34 Disassembly Reassembly Procedures Ensuring Radio Submergibility Notes ...
Page 142: ...Index 4 Index Notes ...
Page 144: ...ii Notes ...
Page 150: ...viii List of Figures Notes ...
Page 152: ...x Portable Radio Model Numbering System Notes ...
Page 240: ...7 32 Disassembly Reassembly Procedures Ensuring Reliable Splash Protection Notes ...
Page 250: ...9 6 Exploded Views and Parts Lists APX 1000 Back Kit Exploded View Parts List Notes ...
Page 254: ...Index 4 Index Notes ...
Page 255: ...Title Page ASTRO APX 1000 Digital Portable Radios Section 3 900 MHz APX 1000 ...
Page 256: ......
Page 262: ...viii List of Figures Notes ...
Page 264: ...x Portable Radio Model Numbering System Notes ...
Page 278: ...3 8 Basic Theory of Operation Controller Section Notes ...
Page 336: ...7 32 Disassembly Reassembly Procedures Ensuring Reliable Splash Protection Notes ...
Page 346: ...9 6 Exploded Views and Parts Lists APX 1000 Back Kit Exploded View Parts List Notes ...
Page 350: ...Index 4 Index Notes ...
Page 352: ...ii Notes ...
Page 360: ...x Portable Radio Model Numbering System Notes ...
Page 400: ...5 12 Performance Checks Transmitter Performance Checks Notes ...
Page 428: ...6 28 Radio Alignment Procedures Performance Testing Notes ...
Page 434: ...7 6 Encryption Erase an Encryption Key Notes ...
Page 478: ...8 44 Disassembly Reassembly Procedures Ensuring Radio Submergibility Notes ...
Page 490: ...ii Notes ...
Page 492: ...A 2 Accessories Notes ...
Page 496: ...Notes B 4 EMEA Warranty Service and Technical Support Further Assistance From Motorola ...
Page 520: ...Glossary 12 Glossary Notes ...
Page 524: ...Index 4 Index Notes ...
Page 525: ......