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The following refers to specific symptoms:
Has the phone
been damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
these types of damages.
Was a
non-Motorola
battery or battery
charger used?
Symptom
Solution
My phone was
stolen. To whom
should I report
this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
Contact your service provider.
I pressed the
power key, but
nothing
happened.
Be sure to press and hold
(the
power key) until you see the
welcome display and an alert
sounds. This could take several
seconds. If nothing happens,
check that a charged battery is
installed (see page 21).
Question
Answer