
Troubleshooting
142
The display says:
Enter Unlock
Code
. How do I
unlock my
phone?
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 136.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).
My phone asks
for an unlock
code when I try
to open a
feature.
The application you want is locked. If
you own the phone but do not know
the unlock code, see “If You Forget a
Code or Password” on page 135.
My phone does
not ring.
If you see
t
or
y
in the display,
then the ringer is turned off. See
“Ring/Vibrate” on page 116.
Also, the ringer may be set to
Silent
even though your phone is set to a ring
alert profile. See “Customize an Alert
Profile” on page 117.
My phone rings
even though I
selected the
Silent
(or
Vibrate
) alert
profile.
The ringer may be set to play a tone
even though your phone is set to a
silent alert profile. See “Customize an
Alert Profile” on page 117.
Problem
Solution
Summary of Contents for 60t
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