9
EN
05. TROUBLESHOOTING
INSTRUCTIONS FOR FINAL CONSUMERS / SPECIALIZED TECHNICIANS
Anomaly
Cause / Resolution
LEDs do not emit a signal
• There is no current supplying the device;
• The device is defective (send to technical services).
The door is detected in the radar detection area
• Tilt the sensor body out of the door;
• Reduce the sensitivity setting;
• Increase responsiveness;
• Increase detection of human presence.
The person is mistaken for a vehicle
• Increase the vehicle's detection properties;
• Increase responsiveness;
• If only vehicles are detected, reduce the sensitivity setting.
Vehicle mistaken for a person
• Download the vehicle's detection properties;
• Increase responsiveness.
The object is detected too late
• Reduce responsiveness;
• Increase sensitivity.
Object detection is very sensitive
• Increase responsiveness;
• Reduce sensitivity.
Crossing of people not detected
• Increase detection of human presence.
False door opening caused by rain, vibrations, etc.
• Increase responsiveness;
• Increase detection of human presence;
• Reduce sensitivity.