TRD0000, TRx Owner’s Manual- Rev. 5.0, January 20, 2005
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10.0 Troubleshooting Guide
TR
TR
OUBLESHOO
OUBLESHOO
TING GUIDE
TING GUIDE
Symptom
Probable Cause
Solutions
System tilted/ elevated beyond the
Drive Lockout (DLO) angle
Return seating system to neutral (home)
position.
Drive Motors not engaged
Engage Drive Motors
Low batteries
Check/ Charge/ Replace Batteries
Loose/ Faulty electrical connection
Check cable connections/ Check cable
ties (too tight/ too loose)
Blown fuse
Inspect/ Replace fuse.
Loose/ Faulty electrical connection
Check cable connections/ Check cable
ties (too tight/ too loose)
Faulty Power Harness
Check/ Replace Power Harness
Faulty Mercury Switch
Check/ Replace mercury switch
Spongy Battery (fluctuating charge)
Check/ Replace Battery
Relay box not programmed correctly
Check the relay box configuration guide
and verify dip switch/ jumper settings.
Mercury Switch is not set-up properly
Adjust Mercury Switch.
Faulty Mercury Switch
Check/ Replace mercury switch
Mercury Switch is not set-up properly
Adjust Mercury Switch.
Incorrect switch settings in relay box
Check dip switch/ jumper settings in relay
box (refer to the Configuration Guide)
Incorrect wiring connections
Check connections.
Loose/ faulty electrical connection
Check connections.
Faulty limit switch
Check/ Replace limit switch
Limit switch is not set-up properly
Adjust Limit Switch
Faulty limit switch
Check/ Replace limit switch
Limit switch is not set-up properly
Adjust Limit Switch.
Low Voltage/ Battery not charged
Test system power cable using Voltmeter/
Charge batteries (Lazarus)
Joystick not plugged in
Inspect cable connection
Joystick not turned on
Turn on power to the Joystick via the
keypad
Blown base fuse
Inspect/ Replace fuse
Pinched switch harness
Adjust harness/ cable position to prevent
pinching
Stuck switch
Inspect/ Repair / Replace switch
Pivot point(s) sticking
1st - oil pivot(s)
2nd - lightly grease pivot(s)
(AGS-Sil Glyde)
Slide channel sticking
lightly grease channels
(eg. AGS-Sil Glyde)
Wheelchair power is ON, but
system does not Drive
Seating System is not
functioning
Intermittent Seating System
functions (day to day, during tilt,
during recline…)
Drive Lockout (DLO) is not
functioning
System 'squeaks' during
actuator functions
Joystick will not function
Tilt/Recline actuator keeps
running
DLO red indicator light does not
light up
DLO red indicator light is ON,
but no lockout
Limit switch not functioning
properly
System only operates in one
direction
*Note:
For further assistance on these or any other issues, contact our Technical Service Department at 888-433-6818.
