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Revision Number: 2 

 

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Control Date: 4.7.17 

 

Troubleshooting Guide 

For BK10L 

 

Thermostat/Heater will not turn on 

-Make sure the master 120v receptacle is 
powered. 
-Ensure Main Power switch is in the ON 
position. 

Blower will not turn on 

-Check for debris preventing fan from turning. 
-Check control fuse (FC). 

Load steps will not turn on 

-Check if over temperature or tip over light is on. 
-Check over temperature sensor (OTS) is 
working. 
-Check control fuse (FC). 
-Check that the heater is not tipped further than 
45°. 
-Visually inspect resistors for damage. 
-Check resistor step fuses (F1-F6). 
-Check the temperature set point (should be at 
140°F). 
-Check the ‘Ready’ light is on. 

Which of the 120v extension cords must be 
plugged in for use? 

-The master/control power 120v extension cord 
must be plugged in. 

What size power cord is needed? 

-#14AWG for 120v for up to 50 feet. 
-#12AWG for 120v for past 50 feet. 

How long does treatment take? 

-This will depend on the type of the bug and the 
size of the room.  Please refer to the Time in 
Minutes to Mortality Chart for temperature and 
minutes in the Owner’s Manual. 

Room is not getting hot enough 

-Check the size of the area (refer to Owner’s 
Manual). 
-Check the voltage levels in the building. 
-Add insulation to windows, vents, and doors. 
-Add an external air mover. 

Room is heating unevenly 

-Add an external air mover. 

Breakers are tripping 

-Check each outlet used is not on the same 
circuit. The 120VAC main plug ha an amp draw 
of 15A and the 120VAC coil plugs have an amp 
draw of 13A. Having 2 plugs on the same circuit 
can cause an overdraw resulting in a tripped 
breaker. 

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