Your two year
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guarantee
• It is important to retain the retailers receipt
as proof of purchase. Staple your receipt to this
back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can be
found on the base of the product.
Model No.
Serial No.
All Morphy Richards products are individually
tested before leaving the factory. In the unlikely
event of any appliance proving to be faulty within 28
days of purchase it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days and within 24
months of original purchase, you should contact the
Helpline number quoting Model number and Serial
number on the product, or write to Morphy Richards
at the address shown. You will be asked to return
the product (in secure, adequate packaging) to the
address below along with a copy of proof of pur-
chase. Subject to the exclusions set out below (see
‘Exclusions’) the faulty appliance will then be
repaired or replaced and dispatched usually within 7
working days of receipt.
If for any reason this item is replaced during the 2
year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt
or invoice to indicate the date of initial purchase.
To qualify for the 2 year guarantee the appliance
must have been used according to the manufactur-
ers instructions.
EXCLUSIONS
Morphy Richards shall not be liable to replace
or repair the goods under the terms of the
Guarantee where:
1 The fault has been caused or is attributable
to accidental use, misuse, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2 The appliance has been used on a voltage
supply other than that stamped on the
products.
3 Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 Morphy Richards are not liable to carry out
any type of servicing work, under the
guarantee.
This guarantee does not confer any rights other
than those expressly set out above and does not
cover any claims for consequential loss or damage.
This guarantee is offered as an additional benefit
and does not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and Ireland only.
The After Sales Division,
Morphy Richards Ltd, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK (local rate) 08450 777700,
Republic of Ireland 1800 409119
Morphy Richards products are intended for
household use only.
Morphy Richards has a policy of continuous
improvement in product quality and design.
The Company, therefore, reserves the right
to change the specification of its models at
any time.
448/8129/01 Rev 1
