6
remain illuminated until the unit has been
cleaned.
Helpline
If you are having a problem with your appliance,
please call our Helpline, as we are more likely to
be able to help than the store you purchased the
item from.
Please have the product name, model number
and serial number to hand when you call to help
us deal with your enquiry quicker.
UK Helpline:
0844 871 0960
IRE Helpline:
1800 409 119
Spares:
0844 873 0726
Talk To Us
If you have any questions or comments, or want
some great tips or recipe ideas to help you get
the most out of your products, join us online:
Blog:
www.homeofthehouseproud.com
Facebook:
www.facebook.com/morphyrichardsuk
Twitter:
www.twitter.com/loveyourmorphy
Website:
www.morphyrichards.com
Contact us
•
Coffee leaks from the
dispenser
•
Coffee grounds trapped in
the Coffee Tank dispensing
mechanism under seal in
Coffee Tank
•
See ‘Cleaning with vinegar’
Troubleshooting
Problem
Reason
Solution
•
Coffee tastes bad
•
Coffee maker needs cleaning
•
Coffee ground too coarsely or
too finely
•
Coffee-to-water ratio
unbalanced
•
Poor water quality
•
See ‘Cleaning with vinegar’
•
Set coffee grinder to automatic
drip grind
•
Adjust for personal preference
•
Use water filter or bottled
water to make coffee
•
Unit beeps continuously/ will
not brew and/or ‘Pour Water’
appears in display
•
No water in the Water Tank
•
Fill the Water Tank
•
Coffee brews slowly
•
The coffee maker needs
cleaning
•
The coffee maker is in the ‘1–4
Cups’ or ‘Bold’ modes
•
Clean at least every 30 days to
maintain proper performance
•
Press Brew Mode button until
no lights appear
•
Coffee is cold when
dispensed
•
Selected Keep Warm Hours
have elapsed and coffee maker
has automatically shut off
•
See ‘ Reheat coffee’ or brew a
new pot
•
CLEAN appears in display
•
This is a reminder to clean
the coffee maker
•
See ‘Cleaning with vinegar’
•
Coffee not brewing or stops
brewing/unit will not turn on
•
Mineral deposits have built up
•
Water reservoir is empty
•
Unit is unplugged
•
Power outage or power surge
•
See ‘Cleaning with vinegar’
•
Fill with water
•
Plug in
•
If surge, unplug; then plug
back in
•
Coffee overflows basket
•
Excessive amounts of coffee
grinds
•
Coffee ground too finely
•
Do not exceed 12 tbsp of
coffee grinds
•
Set coffee grinder to automatic
drip grind
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