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guarantee period, the guarantee on the new item will be 
calculated from original purchase date. Therefore it is vital to 
retain your original till receipt or invoice to indicate the date of 
initial purchase. 

To qualify for the 2-year guarantee the appliance must have 
been used according to the manufacturers instructions. For 
example, appliances must have been descaled and filters must 
have been kept clean as instructed.  

The local distributor shall not be liable to replace or repair the 
goods under the terms of the guarantee where: 

1       The fault has been caused or is attributable to accidental use, 

misuse, negligent use or used contrary to the manufacturers 
recommendations or where the fault has been caused by power 
surges or damage caused in transit. 

2       The appliance has been used on a voltage supply other than that 

stamped on the products. 

3       Repairs have been attempted by persons other than our service 

staff (or authorised dealer). 

4       Where the appliance has been used for hire purposes or non 

domestic use. 

5       The appliance is second hand. 

6       The local distributor are not liable to carry out any type of 

servicing work, under the guarantee. 

7       The guarantee excludes consumables such as bags, filters and 

glass carafes. 

8       Batteries and damage from leakage are not covered by the 

guarantee. 

9       The filters have not be cleaned and replaced as instructed. 

This guarantee does not confer any rights other than those 
expressly set out above and does not cover any claims for 
consequential loss or damage. This guarantee is offered as an 
additional benefit and does not affect your statutory rights as a 
consumer. 

      AUSTRALIAN WARRANTY 

This appliance is guaranteed for 2 years against faulty material, 
components and workmanship.  

This warranty is in addition and does not affect your statutory rights. 

Proof of purchase must be produced for any warranty benefit. 

In the unlikely event of any appliance proving to be faulty, securely 
pack and return the item to the place of purchase accompanied by 
the original receipt or invoice. 

Our goods come with guarantees that cannot be excluded under 
the Australian Consumer Law. You are entitled to a replacement or 
refund for a major failure and for compensation for any other 
reasonably foreseeable loss or damage. You are also entitled to 
have the goods repaired or replaced if the goods fail to be of 
acceptable quality and the failure does not amount to a major 
failure.

      NOT COVERED BY THIS WARRANTY  

(Australian only)

 

•       If the appliance has not been used in accordance with the 

manufacturers’ recommendations or Instructions. 

•       If the fault is deemed to be caused by abuse, misuse, neglect, 

modifications or in proper use and or care   
Eg: Kettles: Excessive build up of scale. 
Toasters: Excessive build up of crumbs or foreign matter etc. 

•       Connection to incorrect voltage to that stamped on the product. 

•       Unauthorised repairs. 

•       Appliance used other than for domestic purposes. 

•       Excluding bags, filters, glass, carafes, and cutting blades.  

•       Freight and insurance costs. 

If for any reason this item is replaced during the 2 year 
guarantee period, the guarantee on the new item will be 
calculated from original purchase date.  Therefore it is vital to 
retain your original receipt or invoice to indicate the date of 
original purchase. 

Morphy Richards’s policy is to continually improve quality 
design and product quality. The company therefore reserves the 
right to change any specifications or to carry out modifications 
as deemed worthy at any time. 

The Australian supplier reserves the right to repair, modify, 
exchange or replace the faulty appliance with the same or 
similar model or product of equivalent value. 

 

o

   

Glen Dimplex Australia

 

1340 Ferntree Gully Road, Scoresby, Victoria 3179  

         T : 1300 556 816  

         E : [email protected]  

 

   

Glen Dimplex Australasia

 

38 Harris Road, East Tamaki, Auckland 2013. New Zealand  

         T : 9274 8265   

         E : [email protected] 

 

 

 

NZ

KT108020MAUS Rev 1 07/20

KT108020MAUS Rev1.qxp_Morphy Richards  27/07/2020  13:45  Page 8

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