For additional information on Goblin products
www.morphyrichards.co.uk
Registered address
The After Sales Division,
Goblin, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline
(office hours)
UK 0870 060 2604
Republic of Ireland 1800 409119
Goblin products are intended for
household use only
Goblin has a policy of continuous
improvement in product quality and
design. The Company, therefore,
reserves the right to change the
specification of its models at any time.
Your two-year
guarantee
• It is important to retain the retailers
receipt as proof of purchase. Staple your
receipt to this back cover for future
reference.
Please quote the following information if
the product develops a fault. These numbers
can be found on the base of the product.
Model no. Serial no.
All Goblin products are individually tested
before leaving the factory. In the unlikely
event of any appliance proving to be faulty
within 28 days of purchase it should be
returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and
within 24 months of original purchase, you
should take the appliance to your nearest
service agent. A list containing details of
your nearest service agent is included with
your appliance but please contact the
helpline quoting model number and serial
number should you require further
assistance. Repair or replacement of the
product is subject to the exclusions set out
below (1-5).
If you suspect a fault, follow the simple
checks detailed below before returning the
appliance or calling the helpline.
• Check the dust container and filters for
blockages.
• Check the hose and tubes for blockages.
• Check the plug is firmly in the socket and
the supply is switched on.
• Make sure the socket is working by trying
another appliance.
If for any reason this item is replaced
during the 2-year guarantee period, the
guarantee on the new item will be calculated
from original purchase date. Therefore it is
vital to retain your original receipt or invoice
to indicate the date of initial purchase.
To qualify for the two-year guarantee the
appliance must have been used according to
the manufacturers instructions. For example,
filters must be cleaned regularly.
Goblin shall not be liable to replace or repair
the goods under the terms of the Guarantee
where:
1
The fault has been caused or is attributable
to accidental use, misuse, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2
The appliance has been used on a voltage
supply other than that marked on the
products.
3
Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4
Where the appliance has been used for hire
purposes or non-domestic use.
5
The guarantee excludes consumables such
as filters.
This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered as
an additional benefit and does not affect
your statutory rights as a consumer.
• This guarantee is valid in the UK and
Ireland only.
8788570 Rev 2 0503
