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Troubleshooting
Problem Possible Cause
Oven will not start a. Plug not secure in power socket, or not switched on
b. Door is open
c. Wrong operation is set
d. Plug fuse has blown
Arcing or sparking a. Materials which should be avoided in a microwave oven are used
b. The oven is operated when empty
c. Spilled food remains in the cavity
Unevenly cooked food a. Materials which should be avoided in a microwave oven are used
b. Food is not defrosted completely
c. Power settings for cooking time is incorrect
d. Food is not turned or stirred
Overcooked food Power settings for cooking time is incorrect
Undercooked food a. Materials to be avoided in microwave oven are used
b. Food is not defrosted completely
c. Oven ventillation ports are restricted
d. Power settings for cooking time is incorrect
Incomplete defrosting a. Materials to be avoided in a microwave oven are used
b. Power settings for cooking time is incorrect
c. Food is not turned or stirred
Noise comes from the turntable a. Food residue exists between the turntable ring assembly and the
cavity bottom when the oven is turned on.
b. The Glass Turntable and/or Ring Assembly are not fitted correctly
Oven light does not glow a. The light bulb has burned out. A new bulb must be fitted by a qualified
service engineer
b. START has not been pressed
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