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To qualify for the 2 year guarantee
the appliance must have been used
according to the manufacturers
instructions. For example kettles
should have been regularly
descaled.

EXCLUSIONS

Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:

1

The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault
has been caused by power surges
or damage caused in transit.

2

The appliance has been used on a
voltage supply other than that
stamped on the products.

3

Repairs have been attempted by
persons other than our service staff
(or authorised dealer).

4

Where the appliance has been used
for hire purposes or non domestic
use.

5

Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.

6

Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.

This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.

AUSTRALIAN WARRANTY

This appliance is guaranteed for 2
years against faulty material,
components and workmanship. 

This warranty is in addition and does
not affect your statutory rights.

Proof of purchase must be
produced for any warranty benefit.

In the unlikely event of any
appliance proving to be faulty,
securely pack and return the item to
the place of purchase accompanied
by the original receipt or invoice.

NOT COVERED BY THIS
WARRANTY 

(Australian only)

If the appliance has not been used
in accordance with the
manufacturers’ recommendations or
Instructions.

If the fault is deemed to be caused
by abuse, misuse, neglect,
modifications or in proper use and
or care  
Eg: Kettles: Excessive build up of
scale.
Toasters: Excessive build up of
crumbs or foreign matter etc.

Connection to incorrect voltage to
that stamped on the product

Unauthorised repairs 

Appliance used other than for
domestic purposes.

Excluding bags, filters, glass,
carafes, and cutting blades. 

Freight and insurance costs.

If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date.  Therefore it
is vital to retain your original receipt
or invoice to indicate the date of
original purchase.

Morphy Richards’s policy is to
continually improve quality design
and product quality. The company
therefore reserves the right to
change any specifications or to
carry out modifications as deemed
worthy at any time.

The Australian supplier ASKO
Appliances reserves the right to
repair, modify, exchange or replace
the faulty appliance with the same
or similar model or product of
equivalent value.  

6

Do not crowd food in the steaming
trays or rice bowl 

¤

. Arrange the

food with spaces between pieces to
allow for maximum steam flow.

Always use the drip tray 

to

prevent drips splashing.

Never steam meat, poultry or
seafood from frozen. Always
completely thaw first.

Cooking guide

The cooking times shown below are
only a guide and should be adjusted
according to suit your tastes.

While the majority of foods cook in
less than 60 minutes, longer cooking
times may require adding additional
water to the water reservoir. Follow
refill instructions. Remember to reset
the timer 

Ê

as the steamer will

switch off when the timer runs out.

Care and cleaning

WARNING: Allow steamer to
cool before washing. Turn timer
to off and unplug from the
mains socket.

Trays, lid and drip tray

The clear steaming rings

‹fi‡

and drip tray 

may be washed in a

dishwasher (top rack only).
Alternatively, wash in hot soapy
water, rinse and dry thoroughly.
Prolonged dishwasher use could
discolour these parts.

The metal steaming trays

›fl·

and lid 

must be handwashed

only.

Steamer base

The steamer base 

Ë

may be wiped

with a clean, damp cloth. Wipe dry
with a soft cloth.

Do not use abrasive cleaners to
clean any part of the steamer.

WARNING: Do not immerse the
steamer base, cord or plug in
water or in any other liquid.

Helpline

If you have any difficulty with your
appliance, do not hesitate to call us.

We’re more likely to be able to help
than the store from where you
bought it. 

Please have the following
information ready to enable our staff
to deal with your query quickly:

Name of the product

Model number and serial number as
shown on the underside of the
appliance.

YOUR TWO YEAR
GUARANTEE

It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.

Please quote the following
information if the product develops
a fault. These numbers can be found
on the base of the product.

Model no.

Serial no.

All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase it should be
returned to the place of purchase for
it to be replaced.

If the fault develops after 28 days
and within 24 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy
Richards at the address shown.

You may be asked to return a copy
of proof of purchase.

Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.

If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.

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