MOOD
:
Rev. 3/26/2021
Page | 7
TEST NETWORK CONNECTION / RUN DIAGNOSTIC TEST
1.
From the online control panel, click
Administration
in the top-left corner.
2.
Click
Update
from the menu on the left side of the online control panel.
3.
Click on
Test Connection
button at the bottom of the online control panel.
4.
The player will run a Test Connection and yield a test result.
TEST RESULTS
Test Successful
PIN ####
The player successfully connected to the update server.
Test Failed
Network Link Down
The player was unable to locate an Ethernet cable or network.
See the Check Cable Connections steps above.
Test Failed
Connection Error
The player was able to locate an Ethernet cable or network, but
was unable to establish a connection to the update server.
Review network settings and try again.
Test Failed
Authentication to Proxy Server Failed
This test result indicates that the player is configured to connect
to a proxy server, but a network setting may be incorrect on the
player or on the client's proxy network. Please consult your IT
professional or Internet Service Provider for assistance.
Test Failed
File Directory Error
This test result indicates that the Device Update Server has been
changed on the player (either via disc update or manually from
the player menu). Please view the <Device Update Server>
setting in the Network Settings tab and confirm it matches
what’s listed in the Network Requirements section below.
VIEW/EDIT NETWORK SETTINGS AND SETTING UP THE PLAYER ON WIFI
1.
From the online control panel, click
Administration
in the top-left corner.
2.
Click
Network
from the menu on the left side of the online control panel.
3.
The current Network Settings will be shown here. You can edit these settings by clicking “Edit” at the
bottom of this page.
Need to set the player up on WiFi? – WiFi connectivity requires us of a MOOD-provided USB WiFi adapter.
Click the Scan button to scan for available WiFi networks in your area. Choose the appropriate WiFi network
and type in the WiFi password accurately to connect.
NOTE: Our player does not work with “Guest” WiFi connections that have a “splash” page.
