montpellier MDC500FK, Installation And Operating Instructions Manual, Page: 15 / 16

Here For You
Her
e F
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ou
After-sales assistance
If you continue to experience problems with your C ooker, please call the Montpellier customer service helpline
on: 0 1759 487839.
Please have all your product details available, including the model number, serial number, date of purchase,
and your retailer’s details before registering a fault.
The service call cannot progress without this information.
Your 2 year Manufacturer’s guarantee
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the
first 24 months from date of purchase provided that:
Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such
as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date
of claim.
What is not covered under the Guarantee
• Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions.
• Any appliance that is used for anything other than domestic purposes.
• Any defect caused by accident, misuse, unauthorised modification or inexpert repair.
• Cost of Call-out where a fault cannot be found with the appliance.
• Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or
defrosting.
• Cost of Call-out for work required to correct the alignment of doors following door reversal procedures
carried out by you.
• Use of the appliance by anyone other than the Householder.
• Use in any commercial environment.
• Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require
routine replacement.
• Repair costs incurred that have not been authorised by Montpellier and/or carried out by a non-approved
Montpellier engineer.
YOUR GUARANTEE IS VALID ONLY IN THE UK & ROI .
To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or
alternatively you can register online at www.montpellier-appliances.com/support
SERVICE HELP-LINE
Should your appliance develop a fault, please call the Montpellier customer service helpline on: 0 1759 487839 .
Please remember to have all your product details available, including the model number, serial number, date of
purchase and your retailer’s details before registering a fault.
Your service call cannot progress without this information.