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Page 12

Part No. XG0512

Rio DX Cast Stove

Maintenance

Troubleshooting 

If your fireplace still does not operate correctly, consult your dealer or 
the manufacturer.

All service and repairs should be performed by a qualified 
agency.

All spare parts, optional fans (see optional fan instruction guide), and 
optional trim finishes are available from the manufacturer or your local 
dealer.

Pilot  Burner Adjustment

1.

  Locate Pilot Adjustment Screw. 

(See figure 28.)

2.

  Adjust pilot screw to provide properly sized flame as shown in 

 

figure 29).

3.

  After installing or servicing, leak test with a soap solution with 

main burner on. Coat pipe and tubing joints, gasket etc. with soap 
solution. Bubbles indicate leaks. Tighten any areas where the 
bubbles appear until the bubbling stops completely.

Figure 29. 

Pilot Burner

Troubleshooting

The following is a troubleshooting chart of possible problems:

 

PROBLEM 

 

CORRECTIVE ACTION

  Noisy Pilot Flame 

Locate pilot adjustement screw on gas 
control valve. Flame is decreased by 
turning adjustment screw clockwise.

  Pilot won’t ignite   

Disconnect remote wires and try to 
light pilot. If pilot now works, remote 
connections are faulty. Check wiring 
diagram 

figure 

28

.

  Main burner will 

1. Check wiring (

see figure 28

).

 

not light 

2. Check wall switch for proper con-
nection.

Gas Control Valve

Figure 17. 

Honeywell VS8520 

valve 

.

TH

On/Off Switch

Power Generator

TP

TH-TP

Turn Gas Supply Of

f

- Set thermostat to

   call for heat

SV9500 / SV9600

is powered 

(24V

AC nominal)

HSI

T

erminals

NOTE:

  Before T

roubleshooting, Familiarize

 Y

ourself With 

              

The Startup

 A

nd Checkout Procedure.

START

HONEYWELL SV9500 /9600

Tr

oublshooting Sequence

INSET

NO

CHECK:

- Line voltage power

- Low voltage transformer

- Limit Controller

Thermostat

- Wiring

Air proving switch on 

combustion air blower system

-V

ent damper (if used) is open 

and end switch made

NO

NO

YES

NO

YES

Unplug Pilot Burner Cable,

Measure Voltage at 

SV9500/SV9600 HSI 

T

erminals (24V

AC 

Nominal, see INSET)

Replace

SV9500/

SV9600 

Igniter warms up and 

glows red.

YES

YES

NO

YES

NO

Pilot 

Va

lve opens.

Replace Igniter / 

Flame Rod Assembl

y

Replace SV9500/SV9600

NO

NO

YES

YES

Turn gas on.

Pilot Burner Lights?

Main Valve opens?

SYSTEM O

K

Discard old Igniter /

Flame Rod Assembl

y

Measure 

Vo

lume to

 

SV9500 / SV9600 Vo

ltage 

must be at least 19.5 

VAC

Check

Tr

ansformer

Line Vo

lt

Suppl

y

Replace Igniter /

Flame Rod Assembl

y

Replace

SV9500 /

SV9600.

Save old 

Igniter/ Flame

Rod 

Assembl

y

for service.

Replace Igniter / Flame 

Rod 

Assembly and retain.

Restart troubleshooting

Sequence. Does main 

valve open?

Summary of Contents for Rio DX

Page 1: ...place has been turned off Safety screens are available and can reduce the risks of severe burns C US Warning Improperinstallation adjustment alteration serviceormaintenancecancause injury or property damage Refer to this manual For assistance or additional information consult a qualified installer service agency or the gas supplier Warning What to do if you smell gas Do not try to light any applia...

Page 2: ... this manual Consult your local Gas Inspection Branch on installation require ments for factory built gas fireplaces Installation repairs should be done by a qualified contractor Installations in Canada must conform to the current CAN CGA B 149 1 and 2 Gas Installation Code and local regulations If the optional air circulating fan kit is installed it must be electrically grounded in accordance wit...

Page 3: ... the stove to a combustible surface is 42 Minimum 1 clearance must be maintained around the vent pipes Figure 2a Minimum clearances to combustible surfaces Top View Clearances The Rio DX Cast Stove s minimum clearances to combustible materials are A Back 3 B Control Side 24 C Right Side 10 D Floor 0 E Top 44 F Corner 2 See diagrams below for explanation Clearance from the top of the stove to a com...

Page 4: ...also be made for a 1 8 N P T plugged tapping and be accessible for test gauge connection immediately upstream of the gas supply controls to the appliance The stove is supplied with a flexible gas connector which is factory installed The gas valve is located on the back of the stove as indicated in figure 4 It should be attached to the gas line with an approved fitting as required by the applicable...

Page 5: ...n and the run between each elbow Hx may be any length as long as it does not exceed HT Vent Rise1 Max Max Horiz V of elbows Run HT 29 1 2 min 1 10 4 2 10 5 2 10 10 3 10 15 3 10 20 3 10 25 max See vertical vent section 1 Vertical rise is measured from the center of the stove s flue collar to the center of the termination 2 See Through the Roof Installations Example If V 12 the vent run may use up t...

Page 6: ... a brass decorator ring The rings should cover the joint as well as the sheet metal screws Attach the ring using the black 3 8 screws provided Make sure the screw is facing the back of the stove See Figure 11 Installation Direct Vent A Through the Wall Horizontal Venting Option The horizontal venting option requires an FSTK05 Vent Kit Figure 9 shows the components which are used to attain differen...

Page 7: ...ure a minimum of 6 1 4 between the centre of the pathway and the back wall as shown in figure 13a For corner installations measure 24 1 4 between the back corner and the intended pathway as shown in figure 13b This will maintain the stove s minimum clear ances as shown on page 3 Cut and frame an 11 x 11 hole in the ceiling and roof as required Install the ceiling box as shown in Figure 13c Ensure ...

Page 8: ...ion See Figure 15 Secure each stove pipe joint with at least three hex screws spaced approx 3 4 from the joint so that the brass ring will cover both the joint and the screws Finishing Install the ceiling collar over the ceiling box to provide a finished look Cover each joint in the stove pipes with a brass decorator ring The rings should cover the joint as well as the sheet metal screws Attach th...

Page 9: ...r optional blower kit 1 Optional Fan Switch Motor Speed Control 15 1 60 Supply G L1 L2 Wiring 2 Place the Back log onto the back log rest as shown in figure 22 The log has a lip on the bottom which fits into the slot on the log rest 3 Place the Front log onto the front log rest as shown in figure 22 Center the log from side to side and push it against the back of the log rest Carefully push the lo...

Page 10: ... gas control knob slightly and turn clockwise to Off Do not force 1 Turn off remote switch 2 Locate the gas control valve on the back left side of the unit 1 STOP Read the safety information above on this label 2 Locate the gas control valve on the back left side of the unit 3 Push in gas control knob and turn clockwise to OFF 4 Wait five 5 minutes to clear out any gas Smell for gas including near...

Page 11: ...e glass This is a normal condition and is the result of burning of protective coatings on new metal Glass must be cleaned periodically to remove any film which is a normal biproduct of combustion which may be visible Film can easily be removed by removing the door as shown on page 8 Handle the door carefully and clean it with non abrasive glass cleaners One of the most effective products is Kel Ke...

Page 12: ...eck wiring diagram figure 28 Main burner will 1 Check wiring see figure 28 not light 2 Check wall switch for proper con nection Gas Control Valve Figure 17 Honeywell VS8520 valve TH On Off Switch Power Generator TP TH TP Turn Gas Supply Off Set thermostat to call for heat SV9500 SV9600 is powered 24VAC nominal HSI Terminals NOTE Before Troubleshooting Familiarize Yourself With The Startup And Chec...

Page 13: ...nts not manufactured or supplied by The Companies 2 The DelRay Gas Appliance must be subjected to normal use The Gas Appliances are designed to burn gas only Burning conventional fireplace fuels such as wood coal or any other solid fuel will cause damage to the Gas Appliance will produce excessive temperatures and will result in a fire hazard Limitations On Liability It is expressly agreed and und...

Page 14: ...he United States 6 feet 1 8 m minimum in Canada L clearance to nonmechanical air supply inlet to building or the combus tion air inlet to any other appliance 16 inches 41 cm minimum for appliances 100 000 BTU H 30kW M clearance to mechanical air supply inlet 6 feet 1 8 m minimum N clearance above paved sidewalk or a paved driveway located on public property 7 feet 2 1 m minimum P clearance under v...

Page 15: ...2 17 Black Stove Pipe 5 lenght std female female 1 18 Black 90o Elbow male male 1 19 Brass Decorator Ring 3 20 Termination 1 21 Self Tapping 1 2 Screws 24 21 Screw Phillips Black 1 per brass ring 3 21 1 1 4 Drywall Screws 4 21 sheet metal screws 8 x 3 8 9 Vent Components Avail Individually Item Quantity Pkg Part Black Stove Pipe 24 std female female 1 FST05 Black Stove Pipe 18 std female female 1 ...

Page 16: ... Wall Kit Direct Vent Through the Roof Kit 9 5 7 14 06 6 5 10 11 13 12 15 20 16 18 16 22 19 21 17 Notes Spare Parts List Part No NG Gas Valve RGC1021 LP Gas Valve RGC1022 NG Pilot RPA019 LP Pilot RPA019A Front Burner NG RBT1089 Rear Burner LPG RBT1090 RBT1091 RBT1092 Door RDRFS1 Logs RLGS15 Part Description ...

Page 17: ...line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upon inspection the ...

Page 18: ...Page 18 Part No XG0512 Rio DX Cast Stove Notes ...

Page 19: ...Page 19 Part No XG0512 Rio DX Cast Stove Notes ...

Page 20: ...Canadian Heating Products Inc Langley BC V4W 4A1 Montigo Del Ray Corp Ferndale WA 98248 XG0512 120507 ...

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