Divine Outdoor Gas Fireplace
Page 23
XG0150 - 140707.2
Appendix
Appendix B: Warranty Continued
EXCLUSIONS TO WARRANTY
Corrosion or rust of any kind due to a lack of maintenance,
inadequate combustion air or improper venting and corrosive
chemicals/environments, expansion and contraction of metals or
minor movements of components causing noise are not covered
by this warranty.
Willful misconduct (i.e. use of the appliance with problems
known to the purchaser and causing further damages), including
unauthorized or self-performed 'fixing' or exploration of the
appliance's internal workings will void the warranty.
Appliances on which the serial number has been altered, defaced,
removed or made illegible will void the warranty.
Costs incurred for diagnosis, service work, shipping and handling
of defective or replacement parts are not covered under this
warranty.
The published warranties are not applicable for any equipment
manufactured by The Companies that has been sold direct to
the consumer via internet or auction websites. The Companies
do not endorse, approve or certify any online sale of its products
through auction websites, online retailers or any other method
of online sales direct to consumers.
INVESTIGATION OF CLAIMS AGAINST
WARRANTY
The Companies reserve the right to investigate any and all claims
against this warranty and decide upon method of settlement.
The Companies are not responsible for work done without
written consent of The Companies.
The Companies shall in no event be responsible for any warranty
work done without first obtaining the Companies written
consent.
The Companies employees and dealers have no authority to
make any warranties to neither alter this warranty nor authorize
any remedies in addition to or inconsistent with those stated
within this warranty.
IF WARRANTY SERVICE IS NEEDED
To make a claim under this warranty, contact your installing
dealer or contractor. The installing dealer is responsible for
providing service and will contact the companies to initiate
warranted parts replacements. In the event the installing dealer
is unavailable, contact your nearest authorized Montigo dealer
(www.Montigo.com) or contact Montigo direct at techsupport@
montigo.com. Ensure you have your sales receipt and the model
and serial number of your appliance.
DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF
If you cannot locate the installing dealer, or nearest dealer/
distributor, you must notify The Companies in writing.
USA Offices
6955 Salashan Parkway
Ferndale WA, 98248
[email protected]
Canadian Offices
27342 Gloucester Way
Langley, BC V4W 4A1
[email protected]
The terms and conditions of this warranty may be altered or
amended from time to time without prior notice.
WARRANTY PERIOD: Warranty coverage begins on the date of
original purchase. In the case of new construction, warranty
coverage begins on the date of first occupancy of the dwelling
or six months after the sale of the product by an independent,
authorized Company dealer/ distributor, whichever occurs
earlier.
