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Cleaning & Maintenance

Before using your ice maker, it is strongly recommended that you clean the ice 
maker thoroughly. Be sure to clean the ice maker regularly.

  1.  When cleaning, please make sure the power has been turned off and the plug 

is disconnected from the outlet. When plugging or unplugging the unit from 
the outlet, pull directly on the plug. NEVER pull on the power cord.

  2.  Remove the ice storage basket.
  3.  Drain the remaining water from the unit by unplugging the drain plug on the 

front bottom side. When cleaning is completed, the plug must be properly 
inserted back onto the drain otherwise the ice maker will leak.

  4.  Use a mild detergent diluted in warm water and wipe with a soft towel or 

sponge.

•   Solvents, detergents and abrasives must never be used for cleaning.

  5.  Wipe the inner parts, such as the ice storage basket, water reservoir, water 

box, ice pusher and evaporator rods.

  6.  The outside of the ice maker should be cleaned regularly with a mild deter-

gent solution, warm water and a soft cloth.

  7.  Dry the interior and exterior with a soft cloth.
  8.  To begin making ice once the unit has been cleaned, pour clean water into the 

water reservoir and fill up to the level line (see “How to Use” instructions, p. 6)

•   NEVER tilt or place the ice maker on its side, otherwise you must wait  

2 hours for compressor coolant to settle.

  9.  To ensure the cleanliness of the ice cubes, the water in the water storage 

tank should be replaced every 24 hours.

10.  When the machine is not in use or will not be used for an extended period of 

time, pull out the drain plug (on the bottom near the front of the machine) to 
empty the remaining water in the water reservoir completely. (Follow instruc-
tions in #3 above.)

 

Troubleshooting

Problem

Possible Causes

Solution

“ADD WATER” indicator light 
turns on.

Low water level or lack of water. Add water and the ice maker 

will operate automatically.

There is no indication on the 
control panel.

Disconnection of the plug.

Check that the plug is plugged 
into the electrical outlet.

“ICE FULL” and “ADD WATER” 
indicators light up simultane-
ously.

Electrical power surge.
OR
There may be air in the lines or 
the lines are blocked. The water 
tank cannot detect water level.

Turn off the ice maker, unplug it, 
fill with water if needed, replace 
the plug and restart the unit.
OR
Check if ice is blocking the ice 
pusher. Turn off the unit; let the 
ice melt and restart. Otherwise 
contact our Customer Service

.

The “ICE FULL” indicator light 
is on.

The ice basket is full.
OR
The ice basket is not full or 
there is no ice in the basket.

Remove ice from the ice stor-
age basket to make more.
OR
Hold down the “SELECT” button 
for 5 seconds; the ice maker 
will make ice for 10 cycles even 
though the “ICE FULL” indicator 
is lit.

The unit does not operate.

Power is not being supplied to 
the unit. The ambient tempera-
ture or the water temperature is 
too high.

Plug the unit into a standard 
110/120 Volt, 60 Hz power 
source. Please run the ice 
maker in temperatures below 
90° F and/or pour colder water 
into the water reservoir.

Making ice takes too much time. Ice blockage. No ice is being 

made.

Turn off the machine. Start the 
machine after the ice block 
melts. Or change the size selec-
tor to small ice cubes.

The ice making cycle seems 
normal but no ice is being 
produced.

There is a refrigerant leakage. 
A pipe in the cooling system is 
blocked.

Call our toll-free Customer 
Service.

NOTE:

  There is protective circuitry inside this ice maker to protect the circuitry 

from overheating and the ice maker will automatically shut down to prevent 
damage if activated. Please disconnect power cord and restart after 30 
minutes of cooling down time.

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