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Returns
If any item, for any reason, does not meet your expectations, just return it to us.
We’ll gladly either:
• Refund your merchandise amount
• Credit your account
• Send a replacement
You can return any unused item in its original packaging within 60 days of its
receipt for a full refund of the purchase price (excluding shipping and handling
charges).
Please send returns to:
Montgomery Ward, Inc.
Attn: Customer Returns
2000 Harrison Suite 100
Clinton, IA 52732-6676
When returning an item:
• Use the original packaging and pack it securely.
• Please adequately insure your item in case you need to make a claim
with the carrier you choose for returning your item.
• Include your order number and reason for return.
• We recommend keeping the receipt for 4 weeks.
1 Year Limited Warranty
Montgomery Ward, Inc. warrants this Chef Tested product
to be free from defects in material and workmanship
for one year from provable date of purchase.
Within this warranty period, Montgomery Ward will repair or
replace, at its option, defective parts of this Chef Tested
product at no charge, provided the product is returned,
freight prepaid with proof of purchase to Montgomery Ward.
Allow 2-4 weeks for return shipping.
This warranty does not cover improper installation, misuse,
abuse or neglect on part of the owner. Warranty is also
invalid in any case that the product is taken apart or
serviced by an unauthorized service station.
This warranty gives you specific legal rights and they may
vary from state to state.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL
OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THOSE OF MERCHANTIBILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
Montgomery Ward Customer Service
8:00 am to Midnight CST, Monday through Friday
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