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CUSTOMER SERVICE 

The Monoprice Customer Service department is dedicated to ensuring 
that your ordering, purchasing, and delivery experience is second to none. 
If you have any problem with your order, please give us an opportunity to 
make it right. You can contact a Monoprice Customer Service 
representative through the Live Chat link on our website 
www.monoprice.com or via email at [email protected]. Check the 
website for support times and links. 

 

PACKAGE CONTENTS 

Please take an inventory of the package contents to ensure you have all 
the items listed below. If anything is missing or damaged, please contact 
Monoprice Customer Service for a replacement. 

1x Pair Earphones 

1x Charging Case 

1x Micro USB Charging Cable 

4x Spare Earbuds 

1x User's Manual 

 

 

 

Summary of Contents for TWE-04

Page 1: ...TWE 04 True Wireless Earphones P N 39161 User s Manual ...

Page 2: ...s for electronic waste Charge the battery before first use and at least once every three months Clean using a soft dry cloth only Do not use chemical cleaners solvents or detergents For stubborn deposits moisten the cloth with warm water This device has no user serviceable parts Do not attempt to open service or modify this device This device contains small parts that could pose a choking hazard t...

Page 3: ...stomer Service representative through the Live Chat link on our website www monoprice com or via email at support monoprice com Check the website for support times and links PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed below If anything is missing or damaged please contact Monoprice Customer Service for a replacement 1x Pair Earphones 1x...

Page 4: ...4 PRODUCT OVERVIEW 1 LED Charging Indicators 2 Micro USB Charging Port 3 LED Indicator 4 Multifunction Button 5 Charging Contacts ...

Page 5: ...e When the battery has less than 10 remaining charge the LED Charging Indicators will flash red three times every 10 minutes When the charge is less than 3 the LED Charging Indicators will flash red three times every 2 minutes While charging the Charging Case with the Earphones installed the LED Charging Indicator will illuminate purple Earphones To charge the earphone place them in the charging b...

Page 6: ...one will illuminated blue for 2 seconds 2 Open the Bluetooth settings on your mobile device and search for nearby Bluetooth devices Locate and select the TWE 04 entry If prompted for a passcode enter 0000 four zeros Once connected the LED Indicators will flash blue for 2 seconds Notes If pairing fails the LED Indicators will flash blue slowly Put the Earphones back in the Charging Case and they wi...

Page 7: ... the TWE 04 entry If prompted for a passcode enter 0000 four zeros Changing From Single to Two Earphones Mode If you want to switch from Single Earphone Mode to Two Earphones Mode place the Earphones back in the Charging Case If they fail to shut down automatically press and hold the Multifunction Buttons for 6 seconds release them press and hold them again for another 10 seconds then place them b...

Page 8: ...el Momentarily press the Multifunction Button on the left Earphone two times in succession to increase the volume level Press and hold the Multifunction Button on either Earphone for 2 seconds to turn voice control on or off TECHNICAL SUPPORT Monoprice is pleased to provide free live online technical support to assist you with any questions you may have about installation setup troubleshooting or ...

Page 9: ...gos are registered trademarks of Bluetooth SIG Inc Cisco and IOS are registered trademarks or trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries Android is a trademark of Google LLC ...

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