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Monoprice 15651, Quick Install Manual, Page: 4 / 4

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Monoprice 15651 Quick Install Manual Download Page 4

4 

TROUBLESHOOTING 

Q1.  Video is present on only one of the output displays. 
A1.  Check the input selection on the display. Verify the display is capable of displaying the 

video resolution of the HDMI source and reduce the video resolution of the video 
source, as necessary. Check the HDMI cable connections. Try swapping out the HDMI 
cable with a known good one. 

Q2.  There is no video on either output display. 
A2.  Verify that the video source is powered on and that video is being played. Verify that 

the Power LED is illuminated. Verify that the two displays are capable of displaying the 
video resolution of the HDMI source and reduce the video resolution of the video 
source, as necessary. Check the HDMI cable connections. Try swapping out the HDMI 
cable with a known good one. 

Q3.  The Power LED is not illuminated. 
A3.  Verify that the USB power source is operating properly. Try using a different USB 

power source. Check the USB cable connections. Try swapping out the USB cable with 
a known good one. 

 

SPECIFICATIONS 

Model 

15651 

HDMI® Inputs 

1 

HDMI Outputs 

2 

Maximum Video Resolution 

4K@30Hz 

HDMI Version 

1.4 

HDCP Version 

1.4 

Power Source 

Micro USB, 5 VDC 

 

Summary of Contents for 15651

Page 1: ...to fully dry before reapplying power Clean using a soft dry cloth only Do not use chemical cleaners solvents or detergents For stubborn deposits moisten the cloth with warm water This device has no user serviceable parts Do not attempt to open service or modify this device Ensure that all devices are powered off and unplugged before making any electrical connections INTRODUCTION Thank you for purc...

Page 2: ... monoprice com during normal business hours Mon Fri 5am 7pm PT Sat Sun 9am 6pm PT or via email at support monoprice com PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed below If anything is missing or damaged please contact Monoprice Customer Service for a replacement 1x USB power 1x2 HDMI Splitter 1x Micro USB Cable 1x Quick Install Guide P...

Page 3: ...e 6 Plug in and power on all connected devices 7 The Power LED will illuminate when the splitter is connected to a live USB power source The HDMI Input LED will illuminate whenever the splitter is powered on and an HDMI signal is present The HDMI Output LEDs illuminate when the splitter is powered on the corresponding output display is powered on and an HDMI signal is present TECHNICAL SUPPORT Mon...

Page 4: ...ng played Verify that the Power LED is illuminated Verify that the two displays are capable of displaying the video resolution of the HDMI source and reduce the video resolution of the video source as necessary Check the HDMI cable connections Try swapping out the HDMI cable with a known good one Q3 The Power LED is not illuminated A3 Verify that the USB power source is operating properly Try usin...

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