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TECHNICAL SUPPORT 

Monoprice is pleased to provide free, live, online technical support to assist you with 
any questions you may have about installation, setup, troubleshooting, or product 
recommendations. If you ever need assistance with your new product, please come 
online to talk to one of our friendly and knowledgeable Tech Support Associates. 
Technical support is available through the online chat button on our website 

www.monoprice.com

 

during regular business hours, 7 days a week. You can also 

get assistance through email by sending a message to 

[email protected]

 

SPECIFICATIONS 

Battery Type 

Lithium-ion 

Battery Capacity 

2000mAh 

Input Connector Type 

USB micro B female 

Input Power 

5 VDC, 1000mA 

Output Power 

5 VDC, 1000mA 

Output Connector Type 

USB A female 

Over Current Protection 

Yes 

Operating Temperature 

+32 ~ +113°F (0 ~ +45°C) 

Dimensions 

3.5" x 1.2" x 0.8" (90 x 30 x 21 mm) 

Weight 

2.3 oz. (66g) 

Summary of Contents for 13088

Page 1: ...l prior to attempting operation Keep this manual in a safe place for future reference The information in this manual was current when published However Monoprice reserves the right to revise and improve our products therefore all specifications are subject to change without notice ...

Page 2: ...NT USAGE NOTES 3 INTRODUCTION 3 FEATURES 4 CUSTOMER SERVICE 4 PACKAGE CONTENTS 4 PRODUCT OVERVIEW 5 CHARGING THE POWER BANK 5 CHARGING YOUR MOBILE DEVICE 6 TROUBLESHOOTING 6 TECHNICAL SUPPORT 7 SPECIFICATIONS 7 REGULATORY COMPLIANCE 8 2 ...

Page 3: ...m water IMPORTANT USAGE NOTES Charge this Power Bank fully before first use It should be charged at least once every three months to keep the battery fresh and capable of holding a full charge This Power Bank features overcurrent protection which will automatically shut it down to prevent damage in the event of a short circuit or other fault If the protection circuit activates clear the fault then...

Page 4: ...em with your order please give us an opportunity to make it right You can contact a Monoprice Customer Service representative through the Live Chat link on our website www monoprice com during normal business hours Mon Fri 5am 7pm PT Sat Sun 9am 6pm PT or via email at support monoprice com PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed bel...

Page 5: ...USB connector on the included charging cable into the Micro USB Input port on the Power Bank 2 Plug the other end of the cable into a USB power source The LED Charge Indicator will blink to indicate that the Power Bank is being charged 3 When the LED becomes fully illuminated unplug the USB charging cable from the power source and then unplug it from the Power Bank The Power Bank is now fully char...

Page 6: ...ower Bank and then from your mobile device The Power Bank will remain on for about 15 seconds and then will automatically turn off TROUBLESHOOTING Q1 The Power Bank won t charge my device and the LED remains off A1 The battery is depleted Please fully recharge the Power Bank and try again Q2 Despite being fully charged the Power Bank won t charge my device A2 Double check the cable connections and...

Page 7: ...Technical support is available through the online chat button on our website www monoprice com during regular business hours 7 days a week You can also get assistance through email by sending a message to tech monoprice com SPECIFICATIONS Battery Type Lithium ion Battery Capacity 2000mAh Input Connector Type USB micro B female Input Power 5 VDC 1000mA Output Power 5 VDC 1000mA Output Connector Typ...

Page 8: ...rmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate th...

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