Monogram Side-by-side stainless Steel Free-Standing Refrigerators Owner'S Manual Download Page 31

31

Consumer Services

Stainless Steel Refrigerator

With the purchase of your new Monogram appliance, receive  

the assurance that if you ever need information or assistance 

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GE Answer 

Center

®

In the USA: 

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center

®

 information 

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courteously. And you can call any time. GE Answer Center

®

 service is open  

24 hours a day, Monday through Saturday.

OR

Visit our Website at: 

monogram.com

In Canada, call 1.800.561.3344.

In-Home Repair 

Service

In the USA: 

800.444.1845
In Canada: 

1.800.561.3344

A GE consumer service professional will provide expert repair service, scheduled at a time that’s 
convenient for you. Many GE Consumer Service company- operated locations offer  
you service today or tomorrow, or at your con venience (7:00 a.m. to 10:00 p.m. week days,  
8:00 a.m. to 6:00 p.m. Satur day and Sunday). Our factory-trained technicians know your 

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In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST.

Service Contracts

In the USA: 

800.626.2224
In Canada: 

1.800.561.3344

You can have the secure feeling that GE Consumer Service will still be there after your warranty 
expires. Purchase a GE contract while your warranty is still in effect and you’ll  
receive a substantial discount. With a multiple  -year contract, you’re assured of future service at 
today’s prices.

Parts and 

Accessories

In the USA: 

800.626.2002
In Canada: 

1.800.561.3344

Individuals qualified to service their own appliances

 can have parts or accessories sent  

directly to their home. The GE parts system provides access to over 47,000 parts…and all  
GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards  
are accepted.

User maintenance instructions  contained in this manual cover procedures intended  
to be performed by any user. Other servicing generally should be referred to qualified service 
personnel. Caution must be  exercised, since improper servicing may cause unsafe operation.

For Customers 

With Special 

Needs…

In the USA: 

800.626.2000

GE offers Braille controls for a variety of GE appliances, and a brochure to 
assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or 
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to 
request information or service.

Summary of Contents for Side-by-side stainless Steel Free-Standing Refrigerators

Page 1: ...Owner s Manual Side by Side Stainless Steel Free Standing Refrigerators monogram com...

Page 2: ...3 Performance Data Sheet 28 Problem Solver 23 27 Product Registration 3 Safety Instructions 4 7 State of California Warranty Back Cover Water Treatment Device Certificate 29 Care and Cleaning OHDQLQJ...

Page 3: ...obtain service see the Consumer Services page in the back of this manual We re proud of our service and want you to be pleased If for some reason you are not happy with the service you receive here ar...

Page 4: ...necessarily small Be careful closing doors when children are in the area Unplug your refrigerator before cleaning and making repairs NOTE We strongly recommend that any servicing be performed by a qua...

Page 5: ...sont toujours troits Soyez prudent lorsque vous fermez les portes de l appareil en pr sence des enfants D branchez votre r frig rateur avant de le nettoyer et de le r parer REMARQUE Nous vous recomman...

Page 6: ...ermitted in Canada Because of potential safety hazards under certain conditions we strongly recommend against the use of an adapter plug However if you must use an adapter where local codes permit a t...

Page 7: ...s risques potentiels qu elle pr sente dans certaines circonstances Toutefois si vous d cidez d utiliser tout de m me une fiche d adaptation vous pouvez effectuer un raccordement temporaire si les code...

Page 8: ...t the temperature display will return to the actual fresh food and freezer temperatures after 5 seconds Several adjustments may be required Each time you adjust controls allow 24 hours for the refrige...

Page 9: ...ompressor will continue to run until the refrigerator compartment cools to approximately 34 F 1 C then it will cycle on and off to maintain this setting After 8 hours or if TurboCool is pressed again...

Page 10: ...ExpressChill or SelectTemp pad The display and SET light will come on Tap the pad until the light appears next to the desired setting Use the chart to determine the best setting to use To stop a feat...

Page 11: ...Produce Setting 35 F Strawberries Raspberries Kiwifruit Pears Cherries Blackberries Grapes Plums Nectarines Apples Asparagus Broccoli Corn Mushrooms Spinach Cauliflower Kale Green Onion Beets Onions M...

Page 12: ...r icemaker decreases When to replace the filter on models without a replacement indicator light The filter cartridge should be replaced everysix months or earlier if the flow of water to the dispenser...

Page 13: ...n Freezer tilt out bin Snugger Shelves and Bins Stainless Steel Refrigerator The slide out spillproof shelf allows you to reach items stored behind others The special edges are designed to help preven...

Page 14: ...st the stop position and slide out NOTE Make sure you push the shelves all the way back in before you close the door Slide out freezer shelves To remove lift the shelf up at the left side and then bri...

Page 15: ...aded with food When the door is only partially open it will automatically close Beyond this stop the door will stay open Additional Features Stainless Steel Refrigerator To remove the base grille open...

Page 16: ...flow to the pan The variable temperature control regulates the air flow from the Climate Keeper Set the control to the coldest setting to store fresh meats Set the control to cold to convert the pan...

Page 17: ...fills to the level of the feeler arm the icemaker will stop producing ice It is normal for several cubes to be joined together If ice is not used frequently old ice cubes will become cloudy taste sta...

Page 18: ...tch to the OFF position before removing the bin When replacing the bin be sure to press it firmly into place If it does not go all the way back remove it and rotate the drive mechanism 1 4 turn Then p...

Page 19: ...line system Press the dispenser arm for at least 2 minutes to remove trapped air from the water line and to fill the water system To flush out impurities in the water line throw away the first 6 glas...

Page 20: ...002 Order part number WX10X15 Do not use appliance wax or polish on the stainless steel Cleaning the outside Dispenser drip area To help prevent odors leave an open box of baking soda in the fresh foo...

Page 21: ...or Clean the interior with a baking soda solution of one tablespoon 15 ml of baking soda to one quart 1 liter of water Leave the doors open Set the icemaker power switch to the OFF position and shut o...

Page 22: ...ld up and pull it out 4 After replacing the bulb with an appliance bulb of the same or lower wattage replace the shield and the knob 5 Plug the refrigerator back in Fresh food FRPSDUWPHQW lower light...

Page 23: ...have more features and use newer technology CLICKS POPS CRACKS and CHIRPS Do you hear what I hear These sounds are normal HUMMM WHOOSH The new high efficiency compressor may run faster and longer than...

Page 24: ...See Temperature Controls FRESH FOOD Temperature controls not set cold enough OR FREEZER See Temperature Controls COMPARTMENT Warm weather or frequent door openings TOO WARM Door left open for long ti...

Page 25: ...ure control colder one step at a time until clumps do not form The dispenser is LOCKED Press and hold the CONTROL LOCK pad for 3 seconds An item is blocking or has fallen into the ice chute inside the...

Page 26: ...et PROPERLY A door bin is hitting a shelf inside the refrigerator Move the door bin up one position MOISTURE FORMS Not unusual during periods of high humidity Wipe surface dry ON OUTSIDE OF Door left...

Page 27: ...urs for the system to stabilize NOT EQUAL TO Warm food added to refrigerator Allow 24 hours for the system SET TEMPERATURE to stabilize Defrost cycle is in process Allow 24 hours for the system to sta...

Page 28: ...your water pressure Do not install where water hammer conditions may occur If water hammer conditions exist you must install a water hammer arrester Contact a plumbing professional if you are uncerta...

Page 29: ...th and Safety Code for the following health related contaminants Microbiological Contaminants and Turbidity Inorganic Radiological Contaminants Cysts Asbestos Lead Mercury Organic Contaminants Carbofu...

Page 30: ...30 Notes Stainless Steel Refrigerator...

Page 31: ...00 a m to 5 00 p m EDST Service Contracts In the USA 800 626 2224 In Canada 1 800 561 3344 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires Pur...

Page 32: ...an s travel costs to your home All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours Should your appliance need...

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