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Momentum Robbi, User Manual

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Momentum Robbi User Manual Download Page 36

 
 

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If you are having trouble connecting or 
using your device, please see our FAQ 
page on our website or contact our 
customer service team. 

 
Toll Free: 1 888 818 0436 
E-mail: [email protected] 
 
 
 
 
 
 
 
 
 
 
 
 
 

Troubleshooting 

Summary of Contents for Robbi

Page 1: ...1080P IOT CAMERA USER MANUAL...

Page 2: ...ownload the Momentum App 8 Setup 9 Pairing 9 Pairing additional Momentum Devices 11 Pairing additional non Momentum Devices 11 Setting up Rules 12 Triggers 12 Adding a New Rule 12 Mobile Alerts 13 Sto...

Page 3: ...25 About Momentum 26 2016 Momentum Momentum is a registered trademark in the United States Apple and iPhone are registered trademarks of Apple Inc Google Google Play and Android are trademarks of Goo...

Page 4: ...your home office shop warehouse or other locations All you need is a 1 Wireless internet connection and 2 Mobile device Android or iOS See page 7 for device requirements Use your smartphone and or ta...

Page 5: ...ow what it is doing Solid Red Light Camera is booting up Slow Blinking Red Light Disconnected from Wi Fi Double Blinking Blue Light Ready to connect to Wi Fi Blinking Blue Light 1080P IOT CAMERA is co...

Page 6: ...6 What s Included 1 05 3 Camera AC Power Adaptor USB Cable Mounting Sticker Wall Anchors x 2 Screws x 2...

Page 7: ...camera Note If you are using a 2 4GHz 5 GHz dual band router create separate SSID names for each band on your Wi Fi router settings page This will make it easier for you to select the 2 4GHz or 5GHz b...

Page 8: ...ces or on the Apple App Store for iOS devices You may also scan the QR code below from your mobile device to route you directly to the app Make sure the app logo you download matches the one shown bel...

Page 9: ...d just for the pairing process feel free to disconnect your mobile device from the Wi Fi network after pairing is complete if you wish to do so 1 Power on the 1080P IOT CAMERA camera Once your 1080P I...

Page 10: ...or 1080P IOT CAMERA Tap the 1080P IOT CAMERA network to connect then return to the Momentum app again Note some Android devices may notify you to confirm the Wi Fi connection again 4 Enter Wi Fi crede...

Page 11: ...l Momentum device Pairing additional Non Momentum Devices You can use your Momentum app to control non Momentum devices like the Nest Learning Thermostat To pair non Momentum devices select Pair in th...

Page 12: ...subscription or a micro SD card to record videos and photos Triggers You can set a trigger for 1080P IOT CAMERA to have it start automatically recording after detecting motion Adding a New Rule Add t...

Page 13: ...your mobile device if an event is triggered If you d like to stop receiving alerts you must delete the Rule or you can turn it off from your mobile device s notification settings for the Momentum App...

Page 14: ...m Capture Cloud Storage After you initially pair a Momentum device to your Momentum account you will be provided FREE cloud recordings that last for 24hrs The Momentum Capture cloud storage subscripti...

Page 15: ...heside of the camera The camera will automatically recordevents and camera photos you take directly into the micro SD card as back up storage Once the memory capacity has been reached on the card the...

Page 16: ...r paired devices You can rearrange the Tiles on your dashboard by tapping the Pencil icon in the top right corner of the app You can also make some device tiles larger or smaller when editing your das...

Page 17: ...ike to view Rotate your mobile device to view in either portrait mode or landscape mode In portrait mode you can use your fingers to pan around the video feed Landscape mode will display the video in...

Page 18: ...D card inserted into the camera or 2 Cloud storage subscription for the specific device through the Momentum app Recording Videos Tap the Record Video icon to start recording The video will record bas...

Page 19: ...dio willonly go through one source camera or app at a time To speak through the app to 1080P IOT CAMERA s speakers tap on the Microphone icon You must tap on the icon again to de select it to begin he...

Page 20: ...also access the activity list from the live camera view When you select a video in your activity list it will begin playing back automatically To rewind or fast forward tap the video to reveal the vi...

Page 21: ...will be saved on the micro SD card until the storage becomes full and loops back over to record over your previous recordings However if you d like to save your cloud or micro SD card recordings to yo...

Page 22: ...update the firmware and adjust the camera s image quality motion detection and sound detection levels Use the slide bar to adjust the image quality motion detector and sound detector to your liking De...

Page 23: ...rs You can activate the siren from the Siren Tile or the live view screen Restoring Forgotten Passwords If you ve forgotten your login password tap on the Forgot Password button at the sign in page Yo...

Page 24: ...es not fix the issue trying resetting the camera Reset the Camera 1 To reset your Momentum device hold the Reset button on the back of the camera for about 10 seconds During the reset sequence the LED...

Page 25: ...able both in the app and on the Momentum website To access the most current version of the user s manual tap the Menu icon to launch the screen with a menu bar and tap Support For further assistance g...

Page 26: ...ere anytime Momentum subscribers also have access to IOT cloud based storage for camera captured videos from a user friendly mobile app Whether you want to check on your babysitter are wondering what...

Page 27: ...QUICK START GUIDE 1080P IOT CAMERA...

Page 28: ...from the Apple App Store or Google Play Connect your mobile device Wi Fi to the network you want your camera to be paired to Important Make sure the app you download matches the same logo as shown abo...

Page 29: ...r a new account Once you ve finished entering your information you will receive an email verification link Click on the email link to activate your account Return to the app and sign in Step 2 Create...

Page 30: ...Connect the Micro USB cable to the back of the camera and the power adapter Plug in the power adapter to an outlet Micro USB Power Port Step 3 Plug in 1080P IOT CAMERA...

Page 31: ...From the Momentum app select Pair Device Select the 1080P IOT CAMERA camera from the list of devices Go to your mobile device s Wi Fi settings Connect to the 1080P IOT CAMERA Wi Fi network Step 4 Pair...

Page 32: ...network will auto load so you will just need to enter your network password If your Wi Fi network did not show up that means your mobile device was not connected to it prior to pairing See Step 1 for...

Page 33: ...Enter a name for your camera or select one of the preset options Select Get Started to complete the setup process If you d like to pair more cameras repeat steps 4 6 Step 6 Name your Camera...

Page 34: ...e Ready to connect to Wi Fi 4 Blinking Blue Connected to Wi Fi 5 Solid Blue Live streaming Note If the camera has failed to connect to your Wi Fi try resetting the camera by following these steps Rese...

Page 35: ...be bound to the same Momentum account it was initially paired with 3 During the reset sequence the camera s indicator light will go from solid red to double blinking blue which indicates that the came...

Page 36: ...f you are having trouble connecting or using your device please see our FAQ page on our website or contact our customer service team Toll Free 1 888 818 0436 E mail help momentumcam com Troubleshootin...

Page 37: ...ne or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different f...

Page 38: ...8608 Utica Ave 220 Rancho Cucamonga CA 91730 Customer Service 1 888 818 0436 E mail help momentumcam com Version 1 0 conjunction with any other antenna or transmitter This transmitter must not be co l...

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