Allergic Reaction
If you get an allergic reaction, itchiness, red marks or rashes on the skin after wearing the watch, please do not panic. It
depends on the physical conditions of different people. In normal cases, this is caused by hyperfunction of the immune
system, rather than an issue with the watch itself.
Skin itchiness and rashes caused by wearing the watch can be classified into the following three types:
1. Silicone allergy: If you are allergic to the silicone strap, you need to replace it with another strap of a different material.
2. Allergy to dirt or sweat on the watch: If the watch has not been cleaned for a long time, gently wipe it with a wet towel.
3. Allergy due to the strap being too tight: Loosen the strap to increase ventilation and air permeability.
If the skin irritation persists for a long time, we recommend seeking medical care as soon as possible.
The high-quality stainless steel (316L) used by TicWatch belongs to grade 1.4404 and has passed rigorous quality
testing according to international standards, including the relevant regulations for nickel release in the EN1811:2011
standard. However, if you are allergic to nickel, we recommend that you stop wearing it. The leather strap of the
TicWatch has also passed the international allergy test certification ISO10993-10. If you are allergic to leather products,
we recommend that you buy a style with a silicone strap.
Battery and Charging Safety
- Do not replace the battery of this device by yourself. Battery-related operations must be performed by the manufacturer
or an authorized maintenance service provider.
- Do not place the battery or device in such high temperature environments as direct sunshine, open flames, heating
systems, microwaves, or ovens. To prevent the battery from overheating, avoid short-circuiting the battery or submerging
it in water. Overheating of the battery may have dangerous consequences such as explosion or burns.
-The power supply used with this product shall fulfill the requirements for Limited Power Source (LPS) according to
IEC/EN/UL 60950-1.
