Troubleshooting
Solution
Problem
Root Cause
Abnormal
measuring results:
Huge difference
between two recent
measurement.
No display on
OLED when the
device powers on.
Bluetooth is OFF.
Data transmission
failed.
Turn ON the Bluetooth.
The App is OFF.
Press the icon to turn ON
your app.
Place your device which
supports the Bluetooth 4.0
technology close to the
TicBand.
Out of range of
Bluetooth
transmission.
Less than 10 steps
Walk in a normal way.
The power is not
enough.
Charge power in time.
Specifications
About the Accuracy of This Product
This product passes strict inspection before delivery and therefore its accuracy is guaranteed
by the manufacturer. Please refer to the above table for the descriptions on accuracy.
WARNING: No modification of this equipment is allowed.
Product Name
Dimension
TicBand
Whole size: Approx. 250mm x 17 mm x 10.8 mm
(including the wristband)
Weight
Approx. 22 g (including the wristband)
Display
White OLED
V.A.:22.8mm x 6.8mm
Steps
0-120000 steps, division 1 step
Calories
Battery Grade
Working Environment
Temperature: 0°C to 40°C
Relative Humidity: ≤90% RH
Atmospheric Pressure: 80 kPa ~ 106 kPa
Storage Environment
Temperature: -20°C to 60°C
Relative Humidity: ≤90% RH
Power Source
3.8V / 75mAh polymer lithium battery
Running hour
Exercise Time
0-23 hours and 59 minutes, division 1 minute
Accessories
1. One Wrist Band
2. User Manual
1-7 grade, division 1 grade
0-12000.0 kcal, division 0.1 kcal
Distance
60.00 km
Heart rate
Range: 30 beat/min~200 beat/min,
division 1 beat /min
Protection against
ingress of water
IP68
Use the correct portable
fashion, avoid that the
TicBand has irregular
shaking.
Continue to walk more than
10 steps.
Incorrect portable
fashion make the
device has
irregular shaking.
Slide or wearing the
slippers to walk.
When the battery is fully charged, it can be used
about 5 days (heart rate function is open), or
about 1 month ( heart rate function is closed).
15
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Troubleshooting
Specifications
