© 2016 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W:
www.vanosmedical.com
© 2016 Excel, part of Van Os Medical B.V.
Koperslagerij 3 | 4651 SK Steenbergen | The Netherlands | T: +31 (0)167-573020 | E: [email protected] | W:
www.vanosmedical.com
18
User manual |
Excel Click & Go Lite
7.
Problem analysis and solutions
It could be there are problems when using your Excel Click & Go Lite. The potential problems that may occur are
described below in the table. You will also find the solutions.
These solutions must be performed by an authorized Van Os Medical dealer. Only at code 1 you can do something
yourself.
If you have problems with your power pack that can not be found in the table below, we recommend you to contact
an authorized Van Os Medical B.V. dealer.
Code
Problems
Solutions
1
Battery is empty
Charge the battery.
2
Bad contact motor
Make sure that the connector of the motor is connected cor-
rectly and that the brushes make contact.
3
Short circuit motor
Check the motor and replace the controller.
4
Not applicable
-
5
Not applicable
-
6
No reaction
The charger is connected. Also check the inputs of the power
pack.
7
Potentiometer error
Check the potentiometer and the wiring.
8
Controller error
Check the connectors and wiring. If necessary, replace the
controller.
9
Parking brake error
The power pack is still on the freewheel or the wiring makes
poor contact.
10
Bad nutrition
Make sure the batteries are properly connected and the wiring
makes good contact.
Warning
If the Excel Click & Go Lite does not respond at all, check the connection of the battery, the automatic fuse and / or
glass fuse.
