24
Problem Resolution
This section provides information on solving problems you may
encounter while using the Map Loader program.
Internet Connection Problems
Internet Explorer on the Pocket PC can be used to verify that an
Internet connection is present on the device. This connection can
be established via a network card, a connection to a cell phone, a
connection to a modem, or via ActiveSync.
The easiest connection to establish is with ActiveSync. The
ActiveSync connection presumes you have an Internet connection
on the PC itself and then passes this connection to the PDA. It
must be already connected before the PDA can use it. To connect
via ActiveSync follow these steps:
1.
On the Pocket PC check
Settings
>
Connections
>
Connections
>
Advanced
>
Network Card
.
2.
In the top menu, ensure that the setting is 'Work'.
3.
On the PC be sure that the WayPoint shows connected on
the ActiveSync display.
4.
In ActiveSync under
Tools
>
Options
>
Rules
ensure the
Pass through setting is also set to 'Work'. The setting in
active sync and the PDA must agree.
Map Activation Problems
If the unit does not permit you to install a map set that you own you
have a map activation problem. To fix this problem you need to tap
Map Tools
and then
Repair Activation key
.
If you have an Internet connection this will automatically fix the
activation key based on the Mobile Crossing database information.
Otherwise you will see the Device ID page as shown in Figure 17.
You can use the data on this page via phone or the Mobile
Crossing web site to retrieve your Map Activation key. Tap
Next
to
enter the activation key.
