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General Information
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Series 907 Analog Convection Transducer
Instruction Manual - #109070001
1.5 Customer Service / Technical Support
Some minor problems are readily corrected on site. If the product requires service, contact the MKS
Technical Support Department at +1-833-986-1686. If the product must be returned to the factory
for service, request a Return Material Authorization (RMA) from MKS. Do not return products
without first obtaining an RMA. In some cases a hazardous materials disclosure form may be
required. The MKS Customer Service Representative will advise you if the hazardous materials
document is required.
When returning products to MKS, be sure to package the products to prevent shipping damage.
Shipping damage on returned products as a result of inadequate packaging is the Buyer's
responsibility.
For Customer Service / Technical Support:
MKS Global Headquarters
2 Tech Drive, Suite 201
Andover MA, 01810 USA
Phone: +1-833-986-1686
Email: [email protected]
Visit our website at: www.mksinst.com
