background image

EN-43

Images are not displayed correctly. (continued) 

Problem

Solution

Only the motion areas 
in the images supplied 
from the computer 
aren’t displayed. 

•  This is caused by the computer being used. Contact the manufacturer of your 

computer.

Projected images are 
obscured.

•  Match the output resolution of your computer with the resolution of the projector. For 

the method to change the output resolution of the computer, contact the manufacturer 
of your computer. (See page 45.)

•  Some images and texts appear obscured during the keystone adjustment. In such 

cases, use the projector without applying the keystone adjustment. (See page 21.)

Noise appears around 
the image. 

•  In some images such as DVD, noise may appear around the recorded image. In this 

case, decrease the setting value of OVER SCAN of the SIGNAL menu. (See page 26.)

Others

Problem

Solution

The exhaust vents 
emit warm air.

•  This air comes out after cooling the inside of the projector. You may feel hot, but this 

is not a malfunction. 

No audio is output. 

•  Check that the volume isn’t set to low. 

The menu can’t be 
used. 

•  The microcomputers inside the projector may be wrongly operating because of noise. 

J

  Press the POWER button to turn off the lamp and unplug the power cord from the 

wall outlet. Wait about 10 minutes, plug the power cord in, and try again.

“TEMPERATURE!!” is 
displayed.

•  This indication appears when the ambient temperature rises high. When the ambient 

temperature stays high, the lamp goes out.

J

  Eliminate any causes of the rise in the ambient temperature.

•  This indication appears when the air inlet or outlet grille is blocked. When they are 

kept blocked, the lamp goes out. 

J

  Remove the objects blocking the air inlet or outlet grille. 

The   mark appears. 

•  This mark appears when ineffective operation is carried out. This isn’t a product 

malfunction. 

The remote control 
doesn’t function easily or 
at all.

•  Check that the batteries are loaded in the remote control or the batteries are not weak. 

(See page 6.)

•  Check that the remote control sensor isn’t exposed to direct sunlight or fl uorescent 

light. (See page 9.)

•  Use the remote control within its operation range. (See page 9.)
•  Use the remote control at least 10 cm away from the projector. 

The buttons on the 
control panel (except 
for the POWER button) 
don’t function.

•  PASSWORD FUNCTION in the FEATURE menu has been set to MENU ACCESS   to 

enable the password lock. 

J

  Cancel the password lock or contact the person in charge of management of the 

projector. (See page 33.)

If the following problem occurs after the lamp is replaced, check the following fi rst. 

Problem

Solution

The projector does not 
turn on. 

•  Fit the lamp cover securely. (See pages 38 and 39.)  
•  Reset the lamp operating time. (See page 39.)

The STATUS indicator 
blinks.

•  Reset the lamp operating time. (See page 39.)

Kensington Lock

This projector has a Kensington Security Standard connector for use with Kensington MicroSaver Security System. 
Refer to the information that came with the Kensington System for instructions on how to use it to secure the 
projector. Please contact Kensington Technology Group below.
Kensington Technology Group
2855 Campus Drive
San Mateo, CA 94403, U.S.A.

Phone: +1- (650)572-2700 

Fax: +1- (650)572-9675

Troubleshooting (continued)

Summary of Contents for XL1550U

Page 1: ...LCD PROJECTOR MODEL XL2550U XL1550U User Manual This User Manual is important to you Please read it before using your projector XL2550 XL1550 ...

Page 2: ... the attached specified power supply cord If you use another power supply cord it may cause interference with radio and television reception Use the attached RGB cable and RS 232C cable and the shielded LAN cable with this equipment so as to keep interference within the limit of a FCC Class B device This apparatus must be grounded DO NOT LOOK DIRECTLY INTO THE LENS WHEN THE PROJECTOR IS IN THE POWE...

Page 3: ...quipment at your local community waste collection recycling centre In the European Union there are separate collection systems for used electrical and electronic product Please help us to conserve the environment we live in Trademark Registered trademark The trademark of PJLink is trademark applied for registration or registered trademark in Japan the United States and other countries and areas Ot...

Page 4: ...ids Never push objects of any kind through openings of this projector as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the projector 14 Servicing Do not attempt to service this projector by yourself Refer all servicing to qualified service personnel 15 Damage requiring service Unplug this projector from the ...

Page 5: ...g Place of installation For safety s sake refrain from setting the projector at any place subjected to high temperature and high humidity Please maintain an operating temperature humidity and altitude as specified below Operating temperature between 41 F 5 C and 95 F 35 C Operating humidity between 30 and 90 Never put any heat producing device under the projector so that the projector does not over...

Page 6: ... batteries should be used Dispose of used batteries according to your local regulations Batteries may explode if misused Do not recharge disassemble or dispose of them in fire Be sure to handle the batteries according to the instructions Load the batteries with its positive and negative sides correctly oriented as indicated on the remote control Keep batteries out of reach of children and pets Remo...

Page 7: ...splayed or image captur ing is being executed the COMPUTER VIDEO AUTO POSITION and VOLUME buttons function as the W X S and T buttons respectively While the menu is on the screen the KEYSTONE button functions as the ENTER button 1 COMPUTER COMPONENT VIDEO IN 1 terminal Mini D SUB 15 pin 2 COMPUTER COMPONENT VIDEO IN 2 terminal Mini D SUB 15 pin 3 COMPUTER COMPONENT VIDEO DVI D HDCP termi nal DVI D...

Page 8: ...n addition to the volume control The direction buttons are used for the keystone adjustment and fine adjustment W and X buttons only Pressing the LASER button emits a laser beam Even when you keep holding down the LASER but ton it is emitted only one minute To keep emitting it longer press the LASER button again You can disable the LASER button to prevent laser radiation due to misuse of the button...

Page 9: ...e unstable When you use the remote control too close to the remote control sensor the remote control may not work correctly Reception angle Vertical directions Vertical directions ceiling mount Front of projector Rear of projector Operate the remote control within a distance of 10 m 30 feet from the projector pointing the light beam at the remote control photo sensor front or rear of the projector...

Page 10: ... fine adjustment After using the projector 3 Put the adjustment foot for the vertical position back into the projector Adjustment of the horizontal position of the projector Adjust the horizontal position of the projector with the adjustment foot for the horizontal position on the bottom Adjustment foot for the vertical position Screen When projected images are distorted to a trapezoid When the scr...

Page 11: ...rojector at least 50 cm or 20 inches away from the wall to prevent the air inlet grille and the air outlet grilles that emit hot air from being blocked Do not use the projector in the following locations and manners which may cause fire or electric shock In a dusty or humid place In a sideways position or with the lens facing down Near a heater In an oily smoky or damp place such as a kitchen In di...

Page 12: ...305 214 5 4 274 6 9 9 0 23 200 508 120 305 160 406 285 7 3 366 9 3 12 0 31 250 635 150 381 200 508 357 9 1 15 0 38 300 762 180 457 240 610 429 10 9 18 0 46 Center of the lens Height of the projected image Width of the projected image Screen size Screen size Projection distance L 4 3 Diagonal size Height A Width B Shortest Wide Longest Tele Hd inch cm inch cm inch cm inch m inch m inch cm Projectio...

Page 13: ...VIDEO DVI D HDCP To monitor port RGB cable DVI cable option To DVI AUDIO OUT AUDIO IN 1 IN 2 Computer PC audio cable option To PC audio output MONITOR OUT Monitor Use of a long cable may decrease the quality of projected images Images may not be projected correctly depending on the type of the connected computer Also read the instruction manual of the equipment to be connected Contact your dealer ...

Page 14: ...t damage to the power cord If the power cord should be damaged contact your dealer for replacement because it may cause fire or electric shock Do not modify or alter the power cord If the power cord is modified or altered it may cause fire or electric shock Caution Plug in the power cord firmly When unplugging hold and pull the power plug not the power cord Do not plug in or out the power cord with yo...

Page 15: ...D HDCP button on the remote control that is corresponding to the terminal in use The input source is switched from COMPUTER1 to COMPUTER2 to DVI at every press of the COMPUTER button on the projector The projector automatically selects the appropriate signal format The selected signal format is displayed on the screen The COMPUTER COMPUTER 1 COMPUTER 2 and DVI D HDCP buttons don t function while t...

Page 16: ...ith the lens cap to protect it from dust If necessary disconnect the cables from the computer after unplugging the power cord AV mute The video and audio signals are temporarily muted when the MUTE button is pressed To cancel muting press the MUTE button again It takes several seconds before muting is completely canceled If MUTE MODE in the INSTALLATION menu is set to IMAGE the splash screen will ...

Page 17: ...hat are not being received enabled When the video equipment is equipped with the S video output terminal make the connection as follows 1 Connect one end of a commercially available S video cable to the S VIDEO IN terminal of the projector 2 Connect the other end of the S video cable to the S video output terminal of the video equipment 3 Connect one end white and red of the supplied audio video c...

Page 18: ...ovided with a function to switch the methods to output DVI digital signals When your DVD player is provided with such function set it as follows EXPAND or ENHANCED NORMAL See the users guide of your DVD player for details When your digital device does not have such function set INPUT LEVEL to ENHANCED in the ADVANCED MENU of the IMAGE menu of this projector or adjust the black color by viewing the...

Page 19: ...utton on the projector or the VIDEO or S VIDEO button on the remote control that is corresponding to the terminal in use The input source is switched between VIDEO and S VIDEO at every press of the VIDEO button on the projector The VIDEO and S VIDEO buttons don t function while the menu is being displayed Though it may take some time before an image is displayed on the screen depending on the type...

Page 20: ...t If the power cord should be unplugged accidentally while either the air inlet fan or the air outlet fans are oper ating or the lamp is on allow the projector to cool down for 10 minutes with the power off To light the lamp again press the POWER button If the lamp doesn t light up immediately repeat pressing the POWER button 2 or 3 times If it should still fail to light up replace the lamp Cover ...

Page 21: ...utton Press the S or button Important You can correct the vertical and horizontal keystones at the same time However their adjustment ranges are limited in such correction When the keystone adjustment is carried out the adjustment value is indicated Note that this value doesn t mean a projection angle The allowable range of the adjustment value in the keystone adjustment varies depending on the in...

Page 22: ...IZ POSITION HOLD SETUP 0 999 VERT POSITION 0 999 FINE SYNC 0 31 TRACKING USER 0 9999 CLAMP POSITION 1 255 CLAMP WIDTH 1 63 LPF ON OFF OVER SCAN 100 90 SHUTTER L 0 20 SHUTTER U 0 20 SHUTTER RS 0 20 SHUTTER LS 0 20 VERT SYNC AUTO OFF 6 3 8 2 3 8 8 8 3 2 2 2 3 8 3 8 5 AUTO OFF CINEMA MODE 3 8 3 8 3 8 6 6 OFF BEGIN 0 99 END 0 99 COMPUTER INPUT SYNC TYPE LAMP TIME LOW INPUT RESOLUTION HORIZONTAL FREQUE...

Page 23: ... is available only when the NTSC signal is input SHARPNESS 5 Use to adjust the sharpness of the projected image See page 28 ADVANCED MENU NOISE REDUCTION ON OFF Use to reduce noise and roughness in the image when noisy video signal is input CTI ON OFF Use to correct smeared color boundaries INPUT LEVEL 5 For analog signal input The input level of video signal differs among devices to be connected ...

Page 24: ...UE BLACK and IMAGE which will be displayed when there is no signal input from the source When IMAGE is selected the splash screen will be displayed MUTE MODE BLACK IMAGE Use to choose the background either BLACK or IMAGE which will be displayed when the MUTE button is pressed When IMAGE is chosen the splash screen will be displayed IMAGE REVERSE OFF Select when viewing images from the front with t...

Page 25: ...he input signal If the image isn t displayed correctly select the desired video format manually SETUP AUTO Select to change the SETUP mode automatically OFF Select to make black lighter 3 75 7 5 Select to make black thicker When 7 5 is chosen the brightness is decreased by the set up can cel function for the U S Choose OFF when the image is dark SCART INPUT ON OFF Choose ON when connecting the pro...

Page 26: ...ting is automatically selected RGB Select this option when connecting the projector to high definition video equipment having R G and B output terminals YCBCR YPBPR Select this option when connecting the projector to a DVD player or other device having Y CB and CR or Y PB and PR component video output terminals OVER SCAN 100 90 Use to adjust the display area of projected image HOLD OFF ON Use to ad...

Page 27: ...lamp operation time exceeds the time elapsed until the lamp shutdown warning is issued the bar turns to red See page 38 INPUT Indicates the name of the terminal to which the currently projected video signal is being input RESOLUTION Indicates the resolution of the currently projected video signal VERTICAL FREQUENCY Indicates the vertical frequency of the currently projected video signal HORIZONTAL...

Page 28: ...for menu setting 1 Display the IMAGE menu 2 Select COLOR or TINT by pressing the S or T button COLOR or TINT is unavailable when COMPUTER1 COMPUTER2 or DVI is selected as the input source TINT is available only when the NTSC signal is input 3 Adjust the selected item by pressing the W or X button To cancel the menu 4 Press the MENU button COLOR Use to adjust the color thickness of the projected im...

Page 29: ...perature Decrease the CONTRAST B blue and increase the CONTRAST R red If you set all of CONTRAST R G and B to negative values the original brightness of the image can t be obtained even when you maximize CONTRAST in the IMAGE menu CONTRAST B 0 BRIGHTNESS R 0 CONTRAST R COLOR TEMP USER 0 CONTRAST G 0 BRIGHTNESS G 0 BRIGHTNESS B 0 Color Enhancer You can set the user defined balance between the bright...

Page 30: ... the Settings tab to display the screen resolution setting The screen resolution setting of your computer is different from the setting of RESOLUTION MEMORIZE in the SIGNAL menu of the projector Select RESOLUTION MEMORIZE in the SIGNAL menu and press the ENTER button Set HORIZ PIXELS and VERT LINES to the values of the screen resolution of your computer Example When the screen resolution of the co...

Page 31: ... on the right or left half of the image Adjust SHUTTER LS or SHUTTER RS in the SIGNAL USER menu Noise appears on the top or bottom part of the image Adjust SHUTTER U or SHUTTER L in the SIGNAL USER menu 1 Display the SIGNALmenu 2 Press the S or T button to select an item to adjust 3 Adjust the selected item by pressing the W or X button To cancel the menu 4 Press the MENU button Do not change the ...

Page 32: ...rt Press the MENU button to cancel the procedure When the image capture completes the cap tured image will be displayed for three seconds Important You can t change the new startup screen back to the original startup screen Even when you select RESET ALL in the FEATURE menu the factory default screen isn t available any longer When you want to change the startup screen again capture another image ...

Page 33: ...ENU ACCESS and SPLASH ID SCREEN When the password has already been set the mode won t be changed In such cases press the ENTER button to cancel the password func tion and try again 4 Press the ENTER button The screen for setting the password function will appear 5 Press the ENTER button The screen for entering a password will appear 6 Enter a 4 8 digit password using the S X T or W buttons on the ...

Page 34: ... appear Important In the EXPAND mode you can t adjust the volume Picture in Picture PinP One of the special features of this projector is the picture in picture PinP mode The PinP mode allows you to view the images from different sources at the same time To use the PinP mode 1 Press the PinP button on the remote control When you press the PinP button with the image from the COMPUTER COMPONENT VIDE...

Page 35: ...rolled by the remote control correctly To extend the cable length you are recommended to use a repeater COMPUTER VIDEO S VIDEO DVI D HDCP HOME PageUP END PageDOWN AUTO POSITION KEYSTONE 1 2 MENU ENTER LASER R CLICK USB Mouse pointer Use to move the cursor on the image instead of the computer mouse R CLICK button This operates in the same way as the right button on the computer mouse L CLICK button...

Page 36: ...tware is required For the specifications of PJLink access to the Web site of Japan Business Machine and Information System Industries Association JBMIA http pjlink jbmia or jp english This projector is fully compliant to the specifications of JBMIA PJLink Class 1 It supports all the commands defined by PJLink Class 1 and the compliance has been verified with the PJLink standard specifications Version 1...

Page 37: ...e lamp operation time exceeds the time elapsed until the lamp shutdown notice while the power is on See page 38 The lamp operation time exceeds the time elapsed until the lamp shutdown notice while the power is off See page 38 The lamp operation time exceeds the time elapsed until the lamp shutdown See page 38 POWER Steady red Steady green STATUS Off Steady green CONDITION Stand by Lamp stand by f...

Page 38: ...When the lamp operation time exceeds the time elapsed until the lamp shutdown 1 the projector automatically shuts off and can t be used until the lamp is replaced and the lamp operation time is reset 1 XL2550U XL1550U Time elapsed until the lamp shutdown notice 3000 hours 3750 hours Time elapsed until the lamp shutdown warning 3800 hours 4750 hours Time elapsed until the lamp shutdown 4000 hours 5...

Page 39: ... doesn t turn on if the lamp cover isn t attached securely Be sure to reset the lamp operation time whenever you replace the lamp Do not reset the lamp operation time unless you replace the lamp When removing the lamp from the ceiling mounted projector When removing the lamp from the ceiling mounted projector use the lamp replacement tray packed with the projector or option lamp to prevent glass f...

Page 40: ... filter Use water or diluted mild detergent to clean the filter Rinse the filter thoroughly and let it dry completely 4 Attach the air filter 5 Attach the filter cover to the projector Make sure that the air filter is attached correctly without displacement Important If the filter is damaged or becomes extremely dirty change it with a new filter Contact your dealer for a new filter Use the dedicated filter ...

Page 41: ...all outlet and contact your dealer No image appears on the screen Cancel the AV mute by pressing the MUTE button Check that the lens cap is removed It may take about 1 minute for the lamp to light up The lamp fails to light up on rare occasions In such a case wait for a few minutes and then try again If the projector was turned off before the lamp was cooled down sufficiently last time the fan may ...

Page 42: ...28 Adjust the projector and the screen so that they are perpendicular to each other See page 10 Afterimages persist on the screen This phenomenon is improved by keeping projecting an evenly bright image Such image burn in phenomenon where afterimages persist on the screen may occur if a stationary image is kept displayed on the screen for a long time Red blue and green dots appear in projected ima...

Page 43: ...nt temperature This indication appears when the air inlet or outlet grille is blocked When they are kept blocked the lamp goes out J Remove the objects blocking the air inlet or outlet grille The mark appears This mark appears when ineffective operation is carried out This isn t a product malfunction The remote control doesn t function easily or at all Check that the batteries are loaded in the re...

Page 44: ...pe Terminal type Line Analog RGB Mini D SUB 15 pin 1 Audio output Signal type Terminal type Line RGB Video S video Stereo mini jack ø3 5 1 Speaker 3 W Mono Round type ø4 5 cm x 1 Control terminal Others RS 232C D SUB 9 pin USB terminal LAN terminal RJ 45 Operating temperatures 41 F 5 C to 95 F 35 C Rated voltage AC100 240 V 50 60 Hz Power consumption 3 9 A XL2550U 2 9 A XL1550U Dimensions 333 mm W...

Page 45: ... 960 x 768 1024 x 768 4 SUN76 1280 x 1024 81 13 76 11 960 x 768 1024 x 768 4 SGI72 1280 x 1024 76 92 72 30 960 x 768 1024 x 768 4 SGI76 1280 x 1024 82 01 76 00 960 x 768 1024 x 768 4 UXGA60 1600 x 1200 75 00 60 00 1024 x 768 3 4 Specification of RGB signals in each computer mode of the projector Signal mode resolution horizontal Vertical Normal mode Real mode H x V frequency kHz frequency Hz H x V...

Page 46: ... Pin No Spec DVI D HDCP DVI D 24 pin PIN No Spec PIN No Spec 1 TMDS DATA 2 13 2 TMDS DATA 2 14 5V Power 3 TMDS DATA 2 Shield 15 Ground for 5V 4 16 Hot Plug Detect 5 17 TMDS DATA 0 6 DDC Clock 18 TMDS DATA 0 7 DDC Data 19 TMDS DATA 0 Shield 8 20 9 TMDS DATA 1 21 10 TMDS DATA 1 22 TMDS Clock Shield 11 TMDS DATA 1 Shield 23 TMDS Clock 12 24 TMDS Clock 17 24 16 9 8 1 Connectors 331 333 59 5 113 84 5 2...

Page 47: ...ishi Electric Air Conditioning Visual Information Systems Shanghai Ltd 26 F Oriental Center 699 Nanjing Rd W Shanghai 200041 China Sales Inquiries Phone 86 21 5211 0882 3002 Fax 86 21 5211 0576 Technical Inquiries Phone 86 21 5211 0882 3020 Fax 86 21 5211 0576 HONG KONG Mitsubishi Electric Ryoden Air Conditioning Visual Information Systems HongKong Ltd 7th Floor Manulife Tower 169 Electric Road No...

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