background image

EN-13

● OPERATING INSTRUCTIONS ●

Even if these items are checked, when the unit does not recover from the 

trouble, stop using the air conditioner and consult your dealer.

Symptom

Explanation & Check points

Indoor Unit

The unit cannot be operated.

•  Is the breaker turned on?

•  Is the power supply plug connected?

•  Is the ON timer set? 

 Page 8 

The horizontal vane does not 

move.

•  Are the horizontal vane and the vertical vane 

installed correctly?

•  Is the fan guard deformed?

• 

When the breaker is turned on, the horizontal 

vanes’ position will be reset in about a minute. 

After the reset has completed, the normal hori-

zontal vanes’ operation resumes. The same 

is true in the emergency cooling operation.

The unit cannot be operated for 

about 3 minutes when restarted.

• This protects the unit according to instruc-

tions from the microprocessor. Please wait.

Mist is discharged from the air 

outlet of the indoor unit.

• 

The cool air from the unit rapidly cools moisture 

in the air inside the room, and it turns into mist.

The swing operation of the 

HORIZONTAL VANE is 

suspended for a while, then 

restarted.

•  This is for the swing operation of the HORI-

ZONTAL VANE to be performed normally.

The airfl ow direction changes 

during operation.

The direction of the horizontal 

vane cannot be adjusted with 

the remote controller.

•  When the unit is operated in COOL or DRY 

mode, if the operation continues with air blow-

ing down for 0.5 to 1 hour, the direction of the 

airfl ow is automatically set to upward position 

to prevent water from condensing and dripping.

•  In the heating operation, if the airfl ow tem-

perature is too low or when defrosting is be-

ing done, the horizontal vane is automatically 

set to horizontal position.

The operation stops for about 

10 minutes in the heating 

operation.

•  Outdoor unit is in defrost.

 

Since  this  is  completed  in  max.10  minutes, 

please wait. (When the outside temperature is 

too low and humidity is too high, frost is formed.)

The unit starts operation by 

itself when the main power is 

turned on, but hasn’t received 

sign from the remote control-

ler.

•  These models are equipped with an auto re-

start function. When the main power is turned 

off  without stopping the unit with the remote 

controller and is turned on again, the unit 

starts operation automatically in the same 

mode as the one set with the remote control-

ler just before the shutoff  of the main power. 

Refer to “Auto restart function”. 

 Page 11 

The indoor unit discolors over 

time.

•  Although plastic turns yellow due to the infl u-

ence of some factors such as ultraviolet light 

and temperature, this has no eff ect on the 

product functions.

Multi system

The indoor unit which is not 

operating becomes warm and 

a sound, similar to water fl ow-

ing, is heard from the unit.

•  A small amount of refrigerant continues to 

fl ow into the indoor unit even though it is not 

operating.

When heating operation is 

selected, operation does not 

start right away.

•  When operation is started during defrosting 

of outdoor unit is done, it takes a few minutes 

(max. 10 minutes) to blow out warm air.

Outdoor Unit

The fan of the outdoor unit 

does not rotate even though 

the compressor is running. 

Even if the fan starts to rotate, 

it stops soon.

•  When the outside temperature is low during 

cooling operation, the fan operates intermit-

tently to maintain suffi  cient cooling capacity.

Water leaks from the outdoor 

unit.

•  During COOL and DRY operations, pipe or 

pipe connecting sections are cooled and this 

causes water to condense.

•  In the heating operation, water condensed 

on the heat exchanger drips down.

• In the heating operation, the defrosting 

operation makes ice forming on the outdoor 

unit melt and drip down.

White smoke is discharged 

from the outdoor unit.

• 

In the heating operation, vapor generated by 

the defrosting operation looks like white smoke.

Remote controller

The display on the remote 

controller does not appear or 

it is dim. The indoor unit does 

not respond to the remote 

control signal.

•  Are the batteries exhausted? 

 Page 5 

•  Is the polarity (+, -) of the batteries correct?

 Page 5 

•  Are any buttons on the remote controller of 

other electric appliances being pressed?

Symptom

Explanation & Check points

Does not cool or heat

The room cannot be cooled 

or heated suffi  ciently.

•  Is  the  temperature  setting  appropriate? 

 Page 6 

•  Is the fan setting appropriate? Please change 

fan speed to High or Super High.

   

 Page 7 

•  Are the fi lters clean? 

 Page 12 

•  Is the fan or heat exchanger of the indoor unit 

clean?

•  Are there any obstacles blocking the air inlet 

or outlet of the indoor or outdoor unit?

•  Is a window or door open?

• 

It may take a certain time to reach the setting 

temperature or may not reach that depending on 

the size of the room, the ambient temperature, 

and the like.

The room cannot be cooled 

suffi  ciently.

•  When  a  ventilation  fan  or  a  gas  cooker  is 

used in a room, the cooling load increases, 

resulting in an insuffi  cient cooling eff ect.

• When the outside temperature is high, the 

cooling eff ect may not be suffi  cient.

The room cannot be heated 

suffi  ciently.

•  When  the  outside  temperature  is  low,  the 

heating eff ect may not be suffi  cient.

Air does not blow out soon in 

the heating operation.

•  Please wait as the unit is preparing to blow 

out warm air.

Airfl ow

The air from the indoor unit 

smells strange.

•  Are the fi lters clean? 

 Page 12 

•  Is the fan or heat exchanger of the indoor unit 

clean?

•  The unit may suck in an odor adhering to the 

wall, carpet, furniture, cloth, etc. and blow it 

out with the air.

Sound

Cracking sound is heard.

•  This sound is generated by the expansion/

contraction  of  the  front  panel,  etc.  due  to 

change in temperature.

“Burbling” sound is heard.

•  This sound is heard when the outside air is 

absorbed from the drain hose by turning on 

the range hood or the ventilation fan, making 

water fl owing in the drain hose to spout out.

  This sound is also heard when the outside air 

blows into the drain hose in case the outside 

wind is strong.

Mechanical sound is heard 

from the indoor unit.

•  This is the switching sound in turning on/off  

the fan or the compressor.

The sound of water fl owing 

is heard.

•  This is the sound of refrigerant or condensed 

water fl owing in the unit.

Hissing sound is sometimes 

heard.

•  This is the sound when the fl ow of refrigerant 

inside the unit is changed.

Timer

Weekly timer does not oper-

ate according to settings.

•  Is the ON/OFF timer set?  

 Page 8 

•  Transmit the setting information of the weekly 

timer to the indoor unit again. When the infor-

mation is successfully received, a long beep 

will sound from the indoor unit. If information 

fails  to  be  received,  3  short  beeps  will  be 

heard.  Ensure  information  is  successfully 

received. 

 Page 10 

•  When a power failure occurs and the main 

power turns off , the indoor unit built-in clock 

will be incorrect. As a result, the weekly timer 

may not work normally.

  Be sure to place the remote controller where 

the signal can be received by the indoor unit.

 Page 4 

The unit starts/stops the 

operation by itself.

•  Is the weekly timer set? 

 Page 10 

In the following cases, stop using the air conditioner and consult your dealer.

•  When water leaks or drips from the indoor unit.

•  When the left operation indicator lamp blinks.

•  When the breaker trips frequently.

•  The remote control signal is not received in a room where an electronic ON/

OFF type fl uorescent lamp (inverter-type fl uorescent lamp, etc.) is used.

•  Operation of the air conditioner interferes with radio or TV reception. An ampli-

fi er may be required for the aff ected device.

•  When an abnormal sound is heard.

•  When any refrigerant leakage is found.

W

HEN YOU THINK THAT TROUBLE HAS OCCURRED

JG79Y725H01_01En.indd   13

2020/03/09   10:23:31

Summary of Contents for MSZ-AP15VGD

Page 1: ...TIONERS INDOOR UNIT MSZ AP15VGD MSZ AP20VGD English OPERATING INSTRUCTIONS For user To use this unit correctly and safely be sure to read these operating instructions before use JG79Y725H01_cover indd 1 2020 02 20 14 24 10 ...

Page 2: ...RNING Incorrect handling could cause serious hazard such as death serious injury etc with a high probability CAUTION Incorrect handling could cause serious hazard depending on the conditions Meanings of symbols used in this manual Be sure not to do Be sure to follow the instruction Never insert your finger or stick etc Never step onto the indoor outdoor unit and do not put anything on them Danger o...

Page 3: ...t This may cause injury if you fall down Do not pull the power cord This may cause a portion of the core wire to break which may cause overheating or fire Do not charge or disassemble the batteries and do not throw them into a fire This may cause the batteries to leak or cause a fire or explosion Do not operate the unit for more than 4 hours at high humidity 80 RH or more and or with windows or outsi...

Page 4: ...it may cause an explosion Earth the unit correctly Do not connect the earth wire to a gas pipe water pipe lightning rod or a telephone earth wire Improper earthing may cause electric shock CAUTION Install an earth leakage breaker depending on the installation location of the air conditioner such as highly humid areas If an earth leakage breaker is not installed it may cause electric shock Ensure t...

Page 5: ...ge 7 8 TIME TIMER set buttons Page 5 8 forward button backward button CLOCK button Page 5 RESET button Page 5 Lid Slide the lid down to open the remote controller Slide it down further to get to the weekly timer buttons i save button Page 8 TIME WEEKLY TIMER set buttons Page 5 10 Air inlet Air inlet back and side Refrigerant piping Drainage hose Air outlet Drain outlet Remote controller holder Ins...

Page 6: ...teries with ex pired shelf lives last shorter Press RESET gently using a thin instrument If the RESET button is not pressed the remote controller may not operate correctly Note Press CLOCK gently using a thin instrument Note How to set remote controller exclusively for a particular indoor unit A maximum of 4 indoor units with wireless remote controllers can be used in a room To operate the indoor ...

Page 7: ... operation Lit Blinking Not lit The unit selects the operation mode according to the difference between the room temperature and the set temperature During AUTO mode the unit changes mode COOL HEAT when the room temperature is about 2 C away from the set temperature for more than 15 minutes Note Auto Mode is not recommended if this indoor unit is connected to a MXZ type outdoor unit When several in...

Page 8: ...true in the emergency cooling operation When the horizontal vanes seem to be in an abnormal position see page 13 To change the horizontal airflow direction Move the vertical vane manually before starting operation Note If the vertical vanes are adjusted while the unit is not operating be sure to return the horizontal vanes to the original closed position Press to select fan speed Each press changes...

Page 9: ...tting for COOL ECONO COOL and HEAT This ena bles you to select your preferred setting with a single push of the button ECONO COOL OPERATION Swing airflow change of air flow makes you feel cooler than stationary airflow The set temperature and the airflow direction are automatically changed by the microprocessor It is possible to perform cooling operation with keeping comfort As a result energy can be ...

Page 10: ...t change after start up of the unit dur ing the protection operation or depending on other operating conditions The fan speed of the indoor unit will not change The operation indicator lamp will be hard to be seen in a bright room Operating POWERFUL operation during NIGHT MODE operation will increase the noise level of the outdoor unit Noise level of the outdoor unit will not decrease during Multi...

Page 11: ...y timer is ON the day of the week whose timer setting is complete will light Press again to turn the weekly timer OFF goes out Note The saved settings will not be cleared when the weekly timer is turned OFF Checking weekly timer setting 1 Press to enter the weekly timer setting mode blinks 2 Press or to view the setting of the particular day or number Press to exit the weekly timer setting Note Wh...

Page 12: ...sponse represents the automated alteration of an electrical product s normal mode of operation in response to an initiating signal originating from or defined by a remote agent This unit supports 3 Demand Response Modes DRMs DRM Description of operation in this mode Operation indicator lamp Lit Not lit DRM 1 Compressor off The air conditioner does not perform cooling or heating opera tion during the...

Page 13: ...e with water After washing with water dry it well in shade Important Clean the filters regularly for best performance and to reduce power consumption Dirty filters cause condensation in the air conditioner which will contribute to the growth of fungi such as mold It is therefore recommended to clean air filters every 2 weeks Front panel 1 Lift the front panel until a click is heard 2 Hold the hinges ...

Page 14: ... outdoor unit In the heating operation vapor generated by the defrosting operation looks like white smoke Remote controller The display on the remote controller does not appear or it is dim The indoor unit does not respond to the remote control signal Are the batteries exhausted Page 5 Is the polarity of the batteries correct Page 5 Are any buttons on the remote controller of other electric applia...

Page 15: ...ours Page 6 This dries the inside of the unit Moisture in the air conditioner contributes to growth of fungi such as mold 2 Press to stop the operation 3 Turn off the breaker and or disconnect the power sup ply plug 4 Remove all batteries from the remote controller When using the air conditioner again 1 Clean the air filter Page 12 2 Check that the air inlet and outlet of the indoor and outdoor unit...

Page 16: ...HEAD OFFICE TOKYO BUILDING 2 7 3 MARUNOUCHI CHIYODA KU TOKYO 100 8310 JAPAN JG79Y725H01 JG79Y725H01_cover indd 2 2020 02 20 14 24 10 ...

Reviews: