36
Before contacting MITSUBISHI ELECTRIC SERVICE CENTER or its service agent or making a
repair request, check the following.
If the problem persists, contact the retail store where you purchased the refrigerator as soon as possible.
The refrigerator does not cool at all!
The operation panel turns off
automatically!
In Versa Compartment...
The refrigerator takes time to cool when you first
start using it. In summer, it may take up to 24 hours
for the inside to be fully cooled.
Page 8
If
is shown on the operation panel, cancel
demonstration mode.
Page 32
Check if the power plug is disconnected or the
circuit breaker has tripped.
If 30 seconds pass without any operation panel button
operations, the display turns off. When lighting,
touch
.
Page 8
Ice cream melts
Store ice cream in the freezer compartment, not
the versa compartment.
Food does not quickly freeze
With Soft-Freezing, food freezes at about -7°C,
so it may take up to about 24 hours for food to
completely freeze.
Supercool freezing takes time (about 8 to 9 hours)
to uniformly freeze food from the core.
Soft-Freezing freezes food
Food appears to freeze just as when it freezes in the
freezer.
The outer walls heat up significantly
(to about 50 to 60°C) immediately
after installation and in summer. This
is because the heat discharging and
condensation prevention pipes are
located on the sides and the top of the
refrigerator. They are required for cooling
and the heat is not an abnormality.
The refrigerator compartment rotating
partition also has a condensation
prevention heater that heats up.
A heat discharging fan is located under the refrigerator.
Warm air may be discharged from here.
Frequently asked questions in the initial period and in summer
Heat discharging
pipe
The outer walls heat up!
Problem
Check
Explanation and Action
A
utomatic Ice Making
Cannot make ice
Water in the tank
stays at the same
level
1
1
Has enough time passed after
installation?
It takes 4 to 5 hours for the refrigerator to cool, and
24 hours or more in summer to make ice.
2
2
Has food, the ice server, or another
object been left in the ice storage box?
Also, has the ice been leveled?
Remove food or other objects from the ice storage box. The
ice storage box is judged to be full of ice. Also, spread the
ice out flat all the way to the front.
3
2
Is the ice making setting for the ice
making compartment set to “ICE STOP”?
Set the ice making compartment's setting to
.
Pages 21 - 22
4
4
Are the ice tray and ice tray lock lever
installed correctly?
Set the ice tray lock lever to the correct position and check
the installation status of the ice tray.
Page 27
5
5
Is the water supply pipe installed
correctly in the tank holder area?
Remove any foreign objects creating gaps and install the
pipe so that it is not loose.
Page 27
6
6
Are the water supply pump and tank
pipe installed correctly onto the water
tank?
Check that they are correctly installed. In particular, ensure
that the opening of the tank pipe inside the tank is installed
firmly to the tank.
Pages 26 - 27
Makes only a small
amount of ice
Making ice takes
a long time
1
7
Is the door opened or the ice tray
removed frequently?
Ice making takes longer. Do not open and close the door or
remove the ice tray frequently.
Page 13
2
2
Is the temperature of the freezer
compartment set to “L”? Is the energy saving
mode set for the freezer compartment?
Making ice may take longer. Set the temperature of the
freezer compartment to “M”, and cancel energy saving mode.
Page 21
Water tank
or water supply
pipe freezes
1
1
Are the water supply pipe and water tank
installed to the refrigerator without any
gaps?
Additionally, is the tank pipe installed to
the water tank without any internal gaps?
Check the installation around the
water tank. If there are gaps, the
cold air may escape and water
may freeze.
Pages 26 - 27
Ice is small or
joined together
1
1
Has ice been stored inside the ice
storage box for a long time?
Ice stored inside the ice storage box for a long time may shrink
or join together (due to a phenomenon called sublimation).
When not using ice, it is recommended that you remove the
water and stop the ice making.
2
2
Does it occur when the water in the
water tank is decreasing?
As the water in the water tank decreases, the amount of
supply water is slightly reduced.
Water tank
Tank pipe
Condensation
Prevention Pipes
Troubleshooting
Summary of Contents for MR-WX52D
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