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Before you contact us

EN-41

Before you contact us

Confirm the following points before contacting us so that we can provide quick and accurate answers.

Please fill out this check sheet if you want to contact us by fax or mail.

Symptom, displayed messages, frequency, and other details of the problem:

PC-related problems are difficult to accurately identify. Please provide as much detail as possible.

Name:

Contact information: Postal code

Address (your residential address or office address)

Phone/Fax

E-mail

Product name (model):

Serial number (located on the bottom of the product):

Purchase date:

Error message displayed on the camera screen:

* If you are using this printer connected to a PC, or if you are using third party application software, please 

provide as much detail as possible, as follows.

Type of PC:

Manufacturer, model, and others

Memory size and free hard disk space:

OS name and version:

For Mac OS, check settings on the Control Panel and the extensions in use.

For Windows, check settings on Control Panel/System/Device Manager.

Other peripheral devices connected:

Name and version of the application software related to your problem:

Name and version of the MITSUBISHI software product related to your problem:

Summary of Contents for CP-D2E

Page 1: ...ENGLISH ESPAÑOL FRANÇAIS ...

Page 2: ...manufactured with high quality materials and components which can be recycled and reused This symbol means that electrical and electronic equipment at their end of life should be disposed of separately from your household waste Please dispose of this equipment at your local community waste collection recycling centre In the European Union there are separate collection systems for used electrical a...

Page 3: ...me picture on one sheet multi printing printing multiple different pictures on one sheet index printing printing pictures with date and time included and printing with edged or not edged pictures Printing from a PC You can connect this printer to a PC using a USB cable to print pictures stored on a PC Printing on high quality overcoat paper Printing on high quality overcoat paper ensures long last...

Page 4: ...age 18 Loading the ribbon cartridge gpage 19 Loading the paper and replacing the ribbon cartridge gpage 32 Loading paper gpage 22 Digital camera PC Connecting a digital camera to the printer gpage 25 Installing the printer driver gpage 27 Using a digital camera to print gpage 26 Connecting a PC to the printer gpage 28 Printing pictures gpage 28 ...

Page 5: ......

Page 6: ...19 About the paper ink ribbon set 19 Setting the ribbon cartridge 19 Removing the ribbon cartridge 20 Loading paper 22 Loading paper into the paper cassette 22 Setting the paper cassette into the printer 23 Printing Printing pictures from a digital camera 24 About PictBridge compatible digital cameras 24 Connecting a digital camera to the printer 25 Using a digital camera to print 26 Printing pict...

Page 7: ...runs out during printing 32 If the ribbon runs out during printing 32 Error signals 33 Troubleshooting 34 When paper is jammed 36 If the ribbon cartridge is removed during printing 37 If the paper cassette is removed during printing 37 About the paper ink ribbon set 38 Specifications 40 Before you contact us 41 ...

Page 8: ...ns are indicated by the following symbols Icon Description WARNING Failure to follow instructions indicated by this icon may lead to serious injury or death CAUTION Failure to follow instructions indicated by this icon may lead to injury or property damage Icon Description Do not perform this action You are strongly encouraged to perform this action Unplug the device from the power source Do not d...

Page 9: ...abinet is damaged unplug the power cord Do not use this device if the cabinet body is damaged Use in this condition may cause fire or electric shock Turn off and unplug the printer Then contact your dealer If the power cord is damaged unplug it Do not use a damaged power cord Use in this condition may cause fire or electric shock Turn the printer off and unplug the power cord being careful not to ...

Page 10: ...tall the printer in the following places To prevent fire electric shock and printer malfunction do not install the printer in the following places Dusty humid or oily places Should any dust or liquid get into the printer it may result in fire or electric shock Extremely hot places Do not expose the printer to direct sunlight such as inside a car or near a window or extremely high temperatures such...

Page 11: ...is may conduct electricity which can cause fire and electric shock If excessive dust and debris accumulate on the cord unplug the cord and clean it Always unplug the power cord during an electrical storm The induced electricity from storms may cause fire electric shock or printer malfunction Do not hold the power plug with wet hands Doing so may result in fire electric shock or printer malfunction...

Page 12: ...inside the printer Doing so may cause injury or burns This applies especially to children and those unfamiliar with the printer Do not unplug the printer by jerking or pulling on the power cord To unplug the power cord hold it by the plug Pulling on the cord may damage it possibly resulting in fire or electric shock Unplug the printer for servicing Always unplug the printer before servicing or per...

Page 13: ...e finish may deteriorate or peel To clean the printer exterior wipe with a soft cloth If stains are persistent dampen the soft cloth with water or a diluted mild detergent wring it carefully and then wipe the exterior with the cloth Do not allow the printer to remain in contact with rubber or plastic products for an extended period of time Deterioration and discoloration may occur if the device re...

Page 14: ...earance around the printer Notes A space of at least 100 mm 4 is required behind the printer because paper is partially ejected from the rear of the printer during printing The cables on the rear of the printer should be directed straight out or away from the printer so they won t interfere with paper during printing at least 100 mm 4 ...

Page 15: ...hecking the contents Check for the following contents when unpacking the printer If one or more accessories are missing contact your dealer AC adapter 1 Power cord 1 Paper cassette USER S MANUAL this book 1 CP D2E software CD ROM printer driver 1 ...

Page 16: ...Parts and controls Read this first EN 16 Parts and controls Front Rear ...

Page 17: ... tab Use this tab when opening the paper cassette door gpage 22 H Ribbon cartridge door Open this door when you install or replace the ribbon cartridge gpage 19 I Ribbon cartridge door tab Use this tab when opening the ribbon cartridge door gpage 19 J Tab Pull this tab up when taking out the ribbon cartridge gpage 20 K Ribbon cartridge slot The ribbon cartridge is inserted into this slot gpage 20 ...

Page 18: ...DC plug into the DC IN jack 3 Press the Power button The Power indicator turns on Press the Power button The Power indicator turns off Note If the DC plug is accidentally unplugged from the printer during printing turn the printer off plug the DC plug into the DC IN jack and then turn the printer on again Leaving the printer unplugged may cause it to malfunction To turn off the printer DC plug Ins...

Page 19: ...ibbon set gpage 38 Setting the ribbon cartridge 1 Open the ribbon cartridge door 2 Remove slack from the ribbon If the ribbon cartridge has been used before take in any ribbon slack before loading Notes Use ribbon cartridges and paper that are packaged together Do not use paper that has already been printed on or ejected Turn the roll in the direction indicated by the arrow while holding the rolle...

Page 20: ...cartridge in until it clicks If the ribbon cartridge door cannot be closed completely take out the ribbon cartridge and then reinsert it Removing the ribbon cartridge Open the ribbon cartridge door and raise the tab When the ribbon cartridge comes free take it out Note When opening the ribbon cartridge door be careful not to touch the inside of the ribbon cartridge slot as it may be very hot ...

Page 21: ...the ribbon or leave a ribbon cartridge in a dusty environment Fingerprints or dust on a ribbon may cause printing quality to deteriorate If the ribbon has torn replace the ribbon cartridge with a new one Note on ribbon cartridge storage Store ribbon cartridges in a place that is free from high temperature humidity dust and direct sunlight ...

Page 22: ...owing the direction of the arrow 2 Fan the paper stack properly and load the paper into the paper cassette with the protection sheet facing up 3 Close the cover until it clicks into place Note Do not load more than 50 sheets in the paper cassette Tip Use only one pack 25 sheets of paper at a time Keep another pack in its original plastic sealed Protection sheet ...

Page 23: ...e the door until it clicks into place and locks 2 Remove the protection sheet 3 Insert the paper cassette all the way Push the paper cassette until it clicks into place To remove the paper cassette pull it out holding both sides Tip Printed paper is ejected onto the top of the paper cassette Note Do not leave more than paper 25 sheets 1 pack on the top of the paper cassette Protection sheet ...

Page 24: ...ord the following print order on a card Selected images for printing taken by digital camera Number of prints Date and time The information is saved on the card in DPOF format You can take the card to a photo developer service supporting DPOF and ask them to print the images based on the print order recorded on the card Tips In PictBridge mode the initial printer settings are as follows Paper size...

Page 25: ... refer to Plugging in to an outlet and turning the printer on off gpage 18 2 Plug one end of the USB cable into the USB connector on the digital camera and then plug the other end into the PictBridge connector on the rear of the printer 3 Turn on the digital camera and prepare it for printing The Access indicator on the printer turns on for a few moments and then turns off For details on how to us...

Page 26: ...if you unplug the power plug during printing The paper should be automatically ejected when you turn on the printer again If it is not refer to When paper is jammed gpage 36 Do not open the ribbon cartridge door or remove the paper cassette during printing Do not move the printer during printing Do not turn off the printer or digital camera or disconnect the AC adapter during printing If you inadv...

Page 27: ...printer driver by following the instructions displayed on the screen For details refer to the instruction manual supplied with the PC Note Images that were not taken by a digital camera must be printed by a PC Note Before connecting the printer to a PC you must install the printer driver Tip For details refer to the Installation Guide on the software CD Tip If your PC with a USB connector is one o...

Page 28: ...riority to the digital camera Disconnect the digital camera This printer s performance is not guaranteed in a network environment This printer s performance is not guaranteed when connected to a USB hub Note Print operations and printer selection vary depending on the application Refer to the manual supplied with your application Notes Printing will stop if you unplug the power cord during printin...

Page 29: ...llowing items can be set Item Contents Paper Size 4 6 inch 100 148 mm Copy Count Select from 1 to 50 Orientation Select Landscape or Portrait Print Area Select Not Edged or Edged Enlarge Reduce Set the print size from 25 to 400 Sharpness Select the Sharpness among OFF Soft Normal or Hard Item Contents Tone Adjust the Tone from 5 Lightest to 5 Strongest among the Red Green and Blue Saturation Set t...

Page 30: ...ngs Page Setup screen The following items can be set Note The screens are those in Mac OS X v10 4 They may differ depending on the operation system Item Contents Settings Select Page Attributes Format for Select CP D2E Paper Size Select one of the following paper styles Edged 4 6 inch 100 148 mm Not Edged 4 6 inch 100 148 mm Orientation Select print orientation Scale Enter the scale Page Setup scr...

Page 31: ...etting 1 or Setting 2 Setting 1 Saturation Set the Saturation from 0 to 10 strongest Brightness Set the Brightness from 5 darkest to 5 brightest Contrast Set the Contrast from 5 lightest to 5 strongest Sharpness Select the Sharpness among OFF Soft Normal or Hard Setting 2 Tone Adjust the Tone from 5 lightest to 5 strongest from Tone Red Tone Green and Tone Blue Sample Print screen 1 Sample Print s...

Page 32: ...to the paper cassette The remaining data is automatically printed Under normal circumstances the ribbon will end at the same time as the paper runs out Replace the ribbon cartridge with a new one If the ribbon runs out during printing The RIBBON indicator blinks slowly Wait until paper is ejected and then replace the ribbon cartridge with a new one When you close the ribbon cartridge door the rema...

Page 33: ...ing PAPER Blinking slowly Out of paper Load paper into the paper cassette 22 32 RIBBON Blinking slowly End of ink ribbon Replace the ribbon cartridge with a new one 19 32 No ribbon cartridge is set Set a ribbon cartridge into the printer 19 Access and PAPER Blinking together Paper jam Remove jammed paper 36 Access and RIBBON Blinking together Communication error Check whether the digital camera su...

Page 34: ...and wait until the operation sound stops Printing a picture from a digital camera does not start soon The printer takes a long time to open a TIFF file The loading time varies depending on the image size Wait until loading is complete The size of a JPEG file is large Printing does not start No ribbon cartridge is set in the printer Set a ribbon cartridge 19 No paper in the paper cassette Load pape...

Page 35: ...ages Pictures that were not taken with a digital camera were printed from a digital camera Images that were not taken by a digital camera must be printed from a PC 27 The printing interval has become longer The printer is designed to prevent overheating by automatically prolonging the printing interval as printing proceeds continuously This is not a malfunction Be patient Problem Cause status Solu...

Page 36: ... Step 8 If the paper is not automatically ejected turn off the printer and go to Step 4 4 Check the inside of the paper cassette door to see whether paper is visible at the rear If it is go to Step 5 If it is not contact your dealer 5 Open the ribbon cartridge door Use a flathead screwdriver to turn the screw in the counterclockwise or clockwise direction Notes Do not pull the jammed paper too har...

Page 37: ...the printer 2 Insert the ribbon cartridge all the way and then be sure to close the ribbon cartridge door 3 Turn on the printer If the paper cassette is removed during printing 1 Turn off the printer 2 Insert the paper cassette all the way 3 Turn on the printer Tips Printing ends when the sheet in process is printed An error also occurs if you remove the paper cassette before printing starts Retry...

Page 38: ...ic When disposing check local regulations Storage considerations Avoid the following places or conditions when storing paper and ribbon cartridge Do not store paper and ribbon cartridge in places subject to extreme temperatures 30 C 86 F or higher or 5 C 41 F or lower or in places exposed to excessive dust or moisture Do not leave paper and ribbon cartridge in the places that are exposed to direct...

Page 39: ...ion might occur Do not apply organic solvent to printed surfaces Discoloration might occur Do not expose printed surfaces to sunlight or other strong light sources for a long time Discoloration might occur Use an oil felt tipped pen when writing on printed surfaces Do not store printed paper in a place that is exposed to direct sunlight or will become hot or moistened Keep printed paper away from ...

Page 40: ...from digital camera or PC Interfaces Connection to a PictBridge compatible digital camera USB A type connector Connection to a PC USB B type connector Compatible OS Windows 2000 XP Mac OS X v10 4 Ink ribbon cartridge Yellow Magenta Cyan layers and coating protective layer Compatible image file formats Exif 1 0 to 2 2 JPEG TIFF DPOF 1 1 Power source DC 25V dedicated AC adapter Power consumption 47 ...

Page 41: ...Product name model Serial number located on the bottom of the product Purchase date Error message displayed on the camera screen If you are using this printer connected to a PC or if you are using third party application software please provide as much detail as possible as follows Type of PC Manufacturer model and others Memory size and free hard disk space OS name and version For Mac OS check se...

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