Mitel MiVoice Business 3300 ICP, Troubleshooting Manual

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System Features
5
This chapter contains the following sections:
• Features A to B
• Features C
• Features D to G
• Features H to K
• Features L to O
• Features P to R
• Features S to V
System Features Troubleshooting Tips
If you have programmed a system feature and the feature is not functioning as expected,
ensure that:
• the feature is supported for the type of phone. Check the Phone-Feature matrix in the
System Administration Tool online help to determine if a feature is supported on a specific
phone type.
• you have programmed the feature correctly and reviewed the conditions that apply to the
feature. Feature descriptions, conditions, and programming information are provided in the
System Features book of the System Administration Tool online help.
• the feature is enabled in the Class of Service (COS) that has been assigned to the phone.
• the Class of Restriction (COR) assigned to the phone is not preventing the feature from
operating.
• System timers are set accordingly to allow system to activate feature (for example, Camp-
on).
• the feature access code is programmed in the Feature Access Codes form and you have
entered the Feature Access Code correctly, if the feature is activated via a feature access
code.
• another feature previously enabled on the phone isn’t preventing the current feature from
functioning. For example, Do Not Disturb could would prevent a phone from receiving a
call.
• you have enabled the feature on the correct system, if you have multiple systems
interconnected in a network.
The tables in the following sections provide specific feature troubleshooting information.
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Troubleshooting Guide
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