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www.finelinecoms.co.uk 

Fine Line Communications (EA) Limited, Logic House, Harfreys Road, Harfreys Industrial Estate, Great Yarmouth NR31 0LS 

Telephone (01493) 441114   Facsimile (01493) 441124   Email: 

[email protected]

  Registration No. 4519551

 

E&OE 

 

Page 4 of 6 

 

  When you receive a message the MSG key 

will start flashing orange. 

  Press the key and enter your passcode (if you have one). 

  Follow the voice prompts to listen to, delete etc your message. 

 

Forwarding your phone 

  Press the forward key or dial one of the feature codes below. 

1.  355. All 

– all calls will be forward 

2.  356. No Answer 

– calls will be forwarded if you don’t answer the phone within 

the timer set (15 sec default) 

3.  357. Busy 

– calls will be forwarded when you are on the phone or DND 

4.  358. Busy/No Answer 

– calls will be forwarded when you are on the phone, in 

DND or don’t answer. 

  Then dial the destination you wish to forward to. This could be another extension, 

your voicemail (2500) or an external number (dial 9 followed by the number). 

 

Call Pick-Up (Reverse Transfer) 

  Dial 4. 

  Dial the extension number of the ringing handset to pick up the call. Or press the key 

assigned to their extension on your phone. 

 

To programme an extension key on your phone 

  Leave the handset down 

Summary of Contents for MiVoice 5312

Page 1: ...ustrial Estate Great Yarmouth NR31 0LS Telephone 01493 441114 Facsimile 01493 441124 Email enquiries finelinecoms co uk Registration No 4519551 E OE Page 1 of 6 Mitel 5312 IP Handset User Guide Please bear in mind any codes in this document are system defaults Please contact us if they do not work ...

Page 2: ...ial telephone number Dial speeds up the dialling To call an extension on the system Dial their extension number or press the flex key assigned to them To answer a call on speakerphone Press the Speaker key To place a call on hold Press the red hold key Either press the flashing call key or the red hold key again to retrieve the call If you leave a call on hold longer than the timer set on the syst...

Page 3: ...e call to Either announce the call to the person you are transferring to and hang up or hang up straight away If the extension is programmed under a key you don t need to press the transfer key first Redial Press the redial key Mute You can mute the handset or speaker while on a call This allows you to hear them but they cannot hear you Press the Mute key to enable and disable this feature Volume ...

Page 4: ...ature codes below 1 355 All all calls will be forward 2 356 No Answer calls will be forwarded if you don t answer the phone within the timer set 15 sec default 3 357 Busy calls will be forwarded when you are on the phone or DND 4 358 Busy No Answer calls will be forwarded when you are on the phone in DND or don t answer Then dial the destination you wish to forward to This could be another extensi...

Page 5: ...n addition to the system wide speed dials every phone can have 10 personal speed dials To program a speed dial Leave the handset down Dial 383 Dial a code between 0 9 Enter the name of the speed dial using the keypad and press Enter the telephone number to be stored with a 9 at the start and press To dial a speed dial The easiest and quickest way to dial a speed dial is to assign it to a button To...

Page 6: ... Industrial Estate Great Yarmouth NR31 0LS Telephone 01493 441114 Facsimile 01493 441124 Email enquiries finelinecoms co uk Registration No 4519551 E OE Page 6 of 6 Dial the speed dial number you assigned to it 0 9 Now you can simply press the key and it will dial that number for you instantly ...

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