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Voicemail Main Menu 

 

Press

 1 

to Listen to messages 

 

Press 

to Send a message 

 

Press 

to Listen to saved messages 

 

Press 

7

 to Change mailbox options 

 

Press

 8

 to Log off 

 

Press 

9

 to Return to Auto Attendant (

your campus Auto Attendant

 

Press 

0

 to Transfer to assistance (

your building receptionist

 

Press 

to Listen to mailbox statistics 

Change Mailbox Options (if you pressed 7): 

o

 

Press 

1

 to Record your personal greeting 

o

 

Press 

to Configure your Availability State (

Setting your away status

o

 

Press 

3

 to Reassign your phone (

feature not enabled in system

o

 

Press 

to Change your password 

o

 

Press 

to Enable Envelope info (

time and date messages were left

o

 

Press 

6

 to Record your name announcement (

Name Announcement allows the user’s name to appear in 

the directory

o

 

Press 

to Listen to deleted messages 

o

 

Press 

to Remove all deleted messages 

o

 

Press 

9

 for Additional options 

o

 

Press 

 

to Cancel current operation 

Additional Options (if you pressed 9): 

 

Press 

1

 to Disable Integrated Availability State 

 

Press 

to Change notification options 

 

Press 

to Return to previous menu 

Back to Top

 

 

 

Summary of Contents for IP480G

Page 1: ...l Main Menu Setting Up or Changing a Password Record Your Name Record a Personal Greeting Listen to Messages Send a Message Change Availability State Setting an Away Message Mitel User Manuals Buttons mentioned in these directions are highlighted in the diagram above Remember to dial 9 for an outside line ...

Page 2: ...Availability State Setting your away status o Press 3 to Reassign your phone feature not enabled in system o Press 4 to Change your password o Press 5 to Enable Envelope info time and date messages were left o Press 6 to Record your name announcement Name Announcement allows the user s name to appear in the directory o Press 7 to Listen to deleted messages o Press 8 to Remove all deleted messages ...

Page 3: ...e If you have forgotten your password please open a ticket in SherpaDesk to reset it to the default o Note You can press the key to skip listening to your voicemail system summary and messages Changing Your Password Press the Voicemail button on your Mitel Phone Press the softkey to choose Call VM options shown on the phone screen Enter your password followed by the key o If you have forgotten you...

Page 4: ...e at the tone When finished press and select from the following options o Press accept o Press 1 review o Press 2 re record o Press 3 delete o Press cancel Remotely by Phone Call Voicemail directly by dialing 469 219 2118 Enter your five digit extension Enter your password followed by the key o If you have forgotten your password try 12345 If that doesn t work please open a ticket in SherpaDesk to...

Page 5: ...tten your password try 12345 If that doesn t work please open a ticket in SherpaDesk to reset it to the default Press 7 for Mailbox options Press 1 to Record a personal greeting Record your greeting at the tone When finished press and select from the following options o Press accept o Press 1 review o Press 2 re record o Press 3 delete o Press cancel Remotely by Phone Call Voicemail directly by di...

Page 6: ... to the default The voicemail attendant notifies you of the count of unheard heard and or saved messages From the main menu press 1 to listen to messages When listening to messages you can choose the following options o Press 1 replay o Press 2 save o Press 3 delete o Press 4 forward the message to someone else o Press 5 reply o Press 6 play envelope gives you the date and time of the message o Pr...

Page 7: ...our laptop Click Voicemails to open the menu to the right Click the voicemail you would like to listen to The message is automatically set to play on your phone requiring you to be near your desktop phone Make sure the option is set to Use Computer Speakers before you click Play When you have your option set correctly click Play You may choose to Save or Delete your message ...

Page 8: ...n on the phone screen Enter your password followed by the key o If you have forgotten your password try 12345 If that doesn t work please open a ticket in SherpaDesk to reset it to the default Press 2 to Send a message Record your message at the tone When finished press and select from the following options o Press accept o Press 1 review o Press 2 re record o Press 3 delete o Press cancel Enter t...

Page 9: ...s 2 In a Meeting o Press 3 Out of Office o Press 4 Vacation or extended absence o Press 5 Custom o Press 6 No change o Press Cancel Once you have changed your Availability State you have the option to change the personal greeting to something more specific to your status Back to Top Mitel User Manuals If you want to dive into more features feel free to investigate the user manuals If you are nervo...

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