background image

3.

Press 

Enter

. A menu with incoming calls is displayed.  

4.

Navigate with the up and down key and select the contact to call.  

5.

Press 

Enter

. The contact is dialled.  

 

Dial by S-key

  

1.

Press the S-key that is assigned to a number you want to dial.  

 

Dial by speed Dial key

  

1.

Press and hold the keypad key (1-9). The number associated with the key is called 

 

Transferring calls 

Attended transfer

  

1.

During your call, press the 

Transfer 

S-key. This places the call on hold.  

2.

Type the number to the 3rd party, then press the 

Transfer

 S-key.  

3.

Wait until answer, then you can ask the 3rd party if you should transfer the call.  

4.

Transfer the call by pressing the 

Transfer 

S-key.  

 

Blind transfer

  

1.

During your ongoing call, press 

Transfer

.  

2.

Type the number to the 3rd party, and then press the 

Transfer 

key.  

 

Holding and resume calls 

1.

Press the 

On-Hold 

key to put the call on hold and play on-hold music, if that is 

configured.  

2.

Press the 

On-Hold 

key again to resume the hold call.  

Summary of Contents for Deskphone 6873

Page 1: ...Quick Reference guide Mitel Deskphone 6873 ...

Page 2: ...3 Enter PIN code Your username is displayed on the screen when the login is successful Log off 1 Press the Log off key 2 Press Enter Navigating the Phone The Mitel 6873 consists of handset screen navigation select key numpad option keys Line keys L keys and Softkeys S keys L keys and S keys can be configured with additional functions Swipe left or right in the top S key area to switch S key pages ...

Page 3: ...4 End call 11 Outgoing calls 5 On hold 12 L key s 6 Settings 14 Answer with headset or speakerphone 7 Mute 3 Bottom soft keys with default settings from left to right 1 Move her 2 Voicemail 3 Favorites 4 Presence menu 5 Directory 6 S key s Available from Backend 4 6 SP1 ...

Page 4: ...n is displayed in the bottom right with optionally End time of the current activity Examples Office Home Office Meeting End time Vacation End time Call Forward All calls that are redirected is displayed on the top right Voicemail number of unread voicemails is displayed on the top right Basic call handling Calling a user You can call a user in many ways dial the number press the shortcut key press...

Page 5: ...d calls 1 Press the Call log S key A menu is displayed 2 Navigate with the up and down key and select Missed calls 3 Press Select A menu with missed calls is displayed 4 Check the missed call 5 Press Done to exit the call list Outgoing Calls Make an internal call 1 Enter the number and press Dial Make an external call 1 Enter the full number and press Dial Dial from call log 1 Press the Call log S...

Page 6: ...nsfer 1 During your call press the Transfer S key This places the call on hold 2 Type the number to the 3rd party then press the Transfer S key 3 Wait until answer then you can ask the 3rd party if you should transfer the call 4 Transfer the call by pressing the Transfer S key Blind transfer 1 During your ongoing call press Transfer 2 Type the number to the 3rd party and then press the Transfer ke...

Page 7: ...hird party has answered press the Conference S key to start the conference Presence 1 Press the Presence S key The Presence menu is displayed 2 Select your preferred presence and press Enter The selected presence state will be displayed in a few seconds 3 Press Presence to change back to the selected option for example Office The presence states listed in the menu are configured by the system admi...

Page 8: ...y System Administrator Function codes for SIP phones can be configured as function key Phone Number Advanced call handling Extensions Answer a call to an extension 1 The Extension function indicator is flashing 2 Press the Extension S key to answer the call Answer a monitored extension call during an ongoing call 1 Park the ongoing call by pressing the Park S key 2 Press the Extension S key to ans...

Page 9: ...intercom call is answered automatically 2 You hear the other party in the speaker but other party cannot hear you and the Mute key is lit 3 Press the Mute key to let the other party hear you The system administrator can initiate an intercom connection on a S key on your phone When you press the key a call is set up towards a predefined party and is answered automatically Voicemail Call voicemail s...

Page 10: ... one Group Inbox function number You may only monitor groups where the main user line 1 is member In the voice mail call messages may be handled using keys DTMF described in the User Portal Inbox menu Directories Contacts Display Favorites personal contact list 1 Press the S key configured with Favorites to bring up your personal contact list Search for a contact 1 Press the Directory search S key...

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