Answering and Placing Calls
Page 24
Mitel
®
8560/8660 Phone User Guide – Issue 15, February 2011
Off-Hook Voice Announce
Off-Hook Voice Announce
2
allows you to talk to the phone user on his or her handsfree
speakerphone, even though the user already has a call in progress on the handset.
To use Off-Hook Voice Announce:
Do not hang up. After the busy signals stop, you are automatically connected and may
speak. (If you hear music or if the phone is in DND mode, your off-hook voice announce
call will not go through.) This feature is not available if your phone has the Ring Intercom
Always feature enabled.
Placing External Calls
The following sections describe features used when placing external calls.
To place an external call:
1. Press
the
OUTGOING
button, an unlit
CALL
button, or enter the Outgoing Call access
code (the default code is
8
).
2. Dial the number.
Depending on system configuration, you may also be able to use one of the following methods
to select an outgoing line:
Enter the Select Line Group feature code. The default codes are 92001 to 92208.
Enter the Automatic Route Selection (ARS) feature code. The default code is 92000.
Contact your system administrator for more information about using Select Line Group or ARS
access codes.
2.
Applies to 8560 Telephones only. This feature may or may not be enabled for your system.
NOTE
This feature is not available on the 8660 IP Phone.
NOTES
If you cannot place an external call because all outgoing lines are busy, you
can request a callback, which prompts the system to contact you when a line
becomes available. See “Requesting a Callback (Queuing the Phone)” on
If you are prompted for an account code (indicated by a single beep), you
must enter an account code before you can place your call. See “Using
Account Codes” on
.
